Likelihood to Recommend Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distribu
ted. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc
Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.
Read full review UKG Ready is a great time keeping system, it is user friendly and employees that do use the application, do not have many complaints. Its the access and maneuvering around the application to get to where they need to go, or find what they are looking for or accessing the application that is the issue. Once they find the location on where they need to be in order to submit the request, it is quick and easy. We are finding that we are utilizing resources to sit with these employees even after providing in person or virtual training to help navigate to what they want to do.
Read full review Pros Great for project and task assignments, project workflow and communications. Solid web-based platform that doesn't require software downloads, also includes great mobile platform. Great reporting tools for managing billing, estimating, project workflow and other essential project details. Allows for both the agency and its clients to interact on a single platform using role-specific permissions. Read full review I find timesheets to be easy to use and provide good details for employees and employers. I love how customizable the dashboard is. This is a time saver for someone working in HR. The payroll process was easy to learn. The steps are simple to follow, and changes can be made to the pay statements with ease. Read full review Cons It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets Kanban view isn't available for people's own task lists ('board' view here shows a list) Not possible to have one task be assigned to more than one person Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time Read full review System is very complicated, which is a plus because it can handle almost any situation but difficult to learn There are often several ways to complete a task and it isn't always clear the most efficient route to follow Reporting can be clumsy to customize Read full review Likelihood to Renew We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Read full review Usability For the average user they do not struggle. We do have a handful of users who struggle using their own smartphones, and of course, they struggle with any technology. However, we do not let this sway us from helping them learn. Managers have found the system easy to navigate once fully trained.
Read full review Reliability and Availability The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Read full review Performance We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Read full review Support Rating We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
Read full review If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
Read full review In-Person Training Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Read full review Online Training Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
Read full review Implementation Rating Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Read full review Alternatives Considered ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
Read full review UKG is great for reporting and for having a pleasant UI. I find that
Paylocity has a lot more innovation, but sometimes its reach exceeds its grasp when it comes to implementation of those features. ADP is bog standard, and it works pretty well, but there's little interest in looking good, which matters a lot when it comes to the wide variety of users the systems need to handle.
Read full review Scalability Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Read full review Return on Investment Allows our team to stay organized and keep conversations on tasks. The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work. Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!). Read full review Ability to manage all HR activities within one platform Built in Workflows make approval process seamless UKG Ready offers a solid solution and ROI on our investment Easy to navigate Time & Attendance into Payroll, making processing seamless Great customer service offering several methods to contact UKG for support, fast to reply and offer a solution to the issue Read full review ScreenShots