ActiveCollab vs UKG Ready

• Great for project and task assignments, project workflow and communications.
• Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
• Great reporting tools for managing billing, estimating, project workflow and other essential project details.
• Allows for both the agency and its clients to interact on a single platform using role-specific permissions.

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• Streamlines the process between HR and payroll. Each team can quickly see and share information.
• Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
• Appearance -The system is easy to use and attractive for users.
• The payroll process specifically is very well laid out.
• Communication! UKG has really stepped up on communication and training especially around tax related deadlines.

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• Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
• Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
• There isn't an easy way to set up different projects under the same client.

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• Recruitment module is clunky for hiring managers, people who are not administrators.
• Some of the setups don't make sense when administering - for example managing multiple pay rates.
• Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.

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• It has saved us a TON of money (literally thousands) in project management software.
• It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
• Positive impact on ROI based on the time it's saving compared to our previous PM software.

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• Positive: We have had better reporting with UKG Ready.
• Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
• Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
• Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
• Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
• Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.

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