ActiveCollab vs UKG Ready (formerly Kronos Workforce Ready)

• Great for project and task assignments, project workflow and communications.
• Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
• Great reporting tools for managing billing, estimating, project workflow and other essential project details.
• Allows for both the agency and its clients to interact on a single platform using role-specific permissions.

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• The hardware is the industry best--we never hear any complaints about the card swipe machines or their usage
• Easy synchronization with other software platforms like Nortel, NICE WFM and many more
• User facing portal is simple to use and lets everyone keep up to date on their usage and accruals

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• Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
• Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
• There isn't an easy way to set up different projects under the same client.

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• The tax piece of Kronos was the one thing that has made me slightly regret my decision to use Kronos. We have 7 EINs so we have a lot of taxes to file on a quarterly basis. The BSI system we have to use (which is a third party) is terrible. We have had nothing but problems with it. BSI has some agreement with Kronos that doesn't allow us to speak directly with BSI and it's extremely frustrating. We are on our 5th quarter of filing using the BSI system and are still having issues. This is not much of an automated process and the BSI system seems so far behind Kronos' technology. It's not user-friendly and has definitely caused a lot of issues. If there was one thing I would change about Kronos it would be the tax filing portion. Maybe if we didn't have to use BSI it would be different. The systems I have used in the past have processed our quarterly taxes for us so this was a big change for me.
• I do not like that the system allows employees to request vacation time that they may not have available. Employees can request time off even if they don't have any vacation available and if their supervisor approves it, it populates in their timecard. I have caught several employees with negative vacation balances in the system. I think it should not allow them to request this time off if they don't have a current balance in the system.
• When you terminate an employee, their benefits don't automatically terminate. You have to go into each active benefit and put the termination date in or your reports won't be correct. This should be something that automatically occurs once you terminate that employee.

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• It has saved us a TON of money (literally thousands) in project management software.
• It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
• Positive impact on ROI based on the time it's saving compared to our previous PM software.

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• Kronos Workforce Ready has had a very positive impact on our organization. We set up notices that go to the managers to alert them if an employee shows up late for work or comes in late after lunch. It also alerts the manager if an employee is approaching overtime hours. This has helped our bottom line greatly.
• Kronos Workforce Ready has reduced the number of payroll errors and increased productivity by having the timekeeping module flow directly into the payroll module. We used to have them hand send in paper time sheets which we had to key into the old payroll system. That took a lot of time and there was ample opportunity for mistakes.

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