What users are saying about
Top Rated
159 Ratings
Top Rated
81 Ratings
Top Rated
159 Ratings
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Score 7.9 out of 101
Top Rated
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is great for managing a collection of sites in a manner that ensures all the sites are on-brand (adheres to an organization's image guidelines) and that also ensures that each individual site is not too rigid; the content on each site can still be customized to appeal to the intended audience.
Tolulope Lawal profile photo

Magento Open Source

Definitely well suited to larger e-commerce stores, in particular where multiple store-fronts are needed. Not so well suited to smaller online shops
David Bryan profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.3
Magento Open Source
Role-based user permissions
Adobe Experience Manager
8.3
Magento Open Source

Platform & Infrastructure

Adobe Experience Manager
7.7
Magento Open Source
API
Adobe Experience Manager
7.4
Magento Open Source
Internationalization / multi-language
Adobe Experience Manager
8.0
Magento Open Source

Web Content Creation

Adobe Experience Manager
6.9
Magento Open Source
WYSIWYG editor
Adobe Experience Manager
7.6
Magento Open Source
Code quality / cleanliness
Adobe Experience Manager
6.9
Magento Open Source
Admin section
Adobe Experience Manager
7.5
Magento Open Source
Page templates
Adobe Experience Manager
6.8
Magento Open Source
Library of website themes
Adobe Experience Manager
5.4
Magento Open Source
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Magento Open Source
Publishing workflow
Adobe Experience Manager
7.4
Magento Open Source
Form generator
Adobe Experience Manager
6.4
Magento Open Source

Web Content Management

Adobe Experience Manager
6.0
Magento Open Source
Content taxonomy
Adobe Experience Manager
7.0
Magento Open Source
SEO support
Adobe Experience Manager
6.2
Magento Open Source
Bulk management
Adobe Experience Manager
6.1
Magento Open Source
Availability / breadth of extensions
Adobe Experience Manager
5.6
Magento Open Source
Community / comment management
Adobe Experience Manager
5.3
Magento Open Source

Online Storefront

Adobe Experience Manager
Magento Open Source
7.8
Product catalog & listings
Adobe Experience Manager
Magento Open Source
8.7
Product management
Adobe Experience Manager
Magento Open Source
7.9
Bulk product upload
Adobe Experience Manager
Magento Open Source
7.6
Branding
Adobe Experience Manager
Magento Open Source
7.6
Mobile storefront
Adobe Experience Manager
Magento Open Source
7.9
Product variations
Adobe Experience Manager
Magento Open Source
8.6
Website integration
Adobe Experience Manager
Magento Open Source
8.4
Visual customization
Adobe Experience Manager
Magento Open Source
6.8
CMS
Adobe Experience Manager
Magento Open Source
6.5

Online Shopping Cart

Adobe Experience Manager
Magento Open Source
7.2
Abandoned cart recovery
Adobe Experience Manager
Magento Open Source
6.5
Checkout user experience
Adobe Experience Manager
Magento Open Source
7.9

Online Payment System

Adobe Experience Manager
Magento Open Source
8.5
eCommerce security
Adobe Experience Manager
Magento Open Source
8.5

eCommerce Marketing

Adobe Experience Manager
Magento Open Source
7.4
Promotions & discounts
Adobe Experience Manager
Magento Open Source
9.0
Personalized recommendations
Adobe Experience Manager
Magento Open Source
6.2
SEO
Adobe Experience Manager
Magento Open Source
7.1

eCommerce Business Management

Adobe Experience Manager
Magento Open Source
8.5
Multi-site management
Adobe Experience Manager
Magento Open Source
8.5
Order processing
Adobe Experience Manager
Magento Open Source
9.1
Inventory management
Adobe Experience Manager
Magento Open Source
8.5
Shipping
Adobe Experience Manager
Magento Open Source
7.8
Custom functionality
Adobe Experience Manager
Magento Open Source
8.4

Pros

Adobe Experience Manager

  • It's a drag and drop kind of platform, so building pages is very easy and you don't need coding abilities.
  • The ability to copy existing blocks and section from other pages is excellent! Instead of creating content from scratch, you can actually copy the section you want from an existing page, and paste it in your new page and update the content. This saves a lot of time!
  • The block/brick system is very clean and the results look very good!
  • You can easily embed videos from Youtube only by adding the Youtube ID. Very easy!
Vanessa Suarez profile photo

Magento Open Source

  • Multiple storefronts - the ability to power multiple Magento stores from a single install/database.
  • Extensibility - the ability to grow your e-commerce store using the vast selection of available extensions.
David Bryan profile photo

Cons

Adobe Experience Manager

  • There is no easy way to change a template if it has been built a certain way. Sometimes it would be nice to have an option to add an extra item on the spot. Instead, you have to ask your IT team to create for you.
  • You can set up a staging site and a site to publish... but sometimes the 2 environments doesn't connect correctly, meaning some changes in the staging sites doesn't show of on the live site.
  • The quick publish button is dangerous and not that helpful: pages can be published with the "quick publish" option even if they are blocked... however, the purpose of a blocked page is to prevent it from publishing until you unblock it. Also, the "quick publish" option will publish your age and every other page connected to it! so be careful!!
Vanessa Suarez profile photo

Magento Open Source

  • Magento 2 community is full of known and new bugs with long-pending pull requests and the community is on the hook for changes. Submit an very obvious issue to the github repo, and you will likely be met with a "this is open source and you use at your own risk." I counter this poor attitude with the fact that open source community has standards, and we do not label a "release" until those standards are met. Otherwise it's just a alpha, beta or numbered build. We don't release obviously bad software until it's fully working.
  • Magento is expensive to maintain. You will need a well-paid php developer with apache and hosting knowledge, or you will have to hire an external firm. Either option will turn your website into an additional $100k/yr cost center, so you'd better be ready to ramp up sales. Every feature update or bugfix in the past year has uncovered more bugs, which my devs fix, but at the cost of timelines and billed hours way outside of my budget and target dates.
Brendon Brown profile photo

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
If I had the choice to renew, I would. Adobe CQ is one of the better CMS's I've been able to use. It's well organized, fast and easy to use. Although it is a little high in price, the fact that it does a good job justifies the decision to renew
Cassie Lyn Dusute profile photo

Magento Open Source

Magento Open Source 10.0
Based on 1 answer
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Bret Williams profile photo

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo

Magento Open Source

No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available

Magento Open Source

No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo

Magento Open Source

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager

I had no involvement in the selection process of Adobe Experience Manager, however, from a user experience point of view, I would recommend it over other CMS due to its ease of use, user friendliness, and clean appearance. You can look at the pages by listing, or by structure. This makes it so easy to find pages
Vanessa Suarez profile photo

Magento Open Source

In a few words:
  • WooCommerce: easy to setup, huge community and easy to customize. Hard to scale, but can be done.
  • PrestaShop: poor brother of WooCommerce. Less community, less customization... not sure why anybody would use it.
  • Shopify: SaaS solution. Harder to customize (due to Shopify restrictions) but very easy to setup and has many nice add-ons. Hard to manage at scale.
  • Magento: good at scaling, expensive to customize and in general to develop. Hard to customize.
Santiago Valdés profile photo

Return on Investment

Adobe Experience Manager

  • Difficult to calculate ROI, which would likely only be measured by time savings and improved SEO.
  • Takes time, which lowers productivity, to get up and running smoothly when first adopted.
  • Ensures we're using best practices, including maximizing SEO and more, through check lists and evaluations/ratings.
Courtney E. Howard profile photo

Magento Open Source

  • ROI -- that's a tough one. It's a pricey platform to launch on. Coming from the BigCommerce platform, which is relatively cheap, and where most of the design was handled in-house, the M2 platform is quite a bit more expensive as we outsourced most of the dev and the ongoing is much higher. I'd say at these early stages, we're well in the negatives with ROI.
  • Now on the positive side -- I see the potential of the platform. Once we get the marketing down, and the traffic levels raised, I see the ROI leveling out very quickly. This is a platform meant for growth, so as growth is pushed, we'll be ready to scale and handle it effectively.
  • All in all, I'd project that we'd be in the green on the ROI within 3 years (start of project through new site launch through year 3) with nothing but future growth in front of us as we learn and continue to develop the site over time.
Vin Campbell profile photo

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Open Source

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison