What users are saying about
43 Ratings
29 Ratings
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Score 7.1 out of 101
43 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

APS

APS does a fantastic job of helping us with payroll processing and HR management. The software is easy to use. The multiple user access makes the various management approvals easy and the reporting helps out in multiple areas. We also backup all our HR records to the cloud with their secure docs module
John Bellini III profile photo

Feature Rating Comparison

Human Resource Management

ADP ezLaborManager
APS
7.0
Employee demographic data
ADP ezLaborManager
APS
9.4
Employment history
ADP ezLaborManager
APS
7.0
Job profiles and administration
ADP ezLaborManager
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP ezLaborManager
APS
4.1
Organizational charting
ADP ezLaborManager
APS
7.9
Organization and location management
ADP ezLaborManager
APS
6.0
Compliance data (COBRA, OSHA, etc.)
ADP ezLaborManager
APS
6.0

Payroll Management

ADP ezLaborManager
APS
7.3
Pay calculation
ADP ezLaborManager
APS
7.1
Support for external payroll vendors
ADP ezLaborManager
APS
5.7
Benefit plan administration
ADP ezLaborManager
APS
7.0
Direct deposit files
ADP ezLaborManager
APS
8.0
Salary revision and increment management
ADP ezLaborManager
APS
7.0
Reimbursement management
ADP ezLaborManager
APS
9.0

Leave and Attendance Management

ADP ezLaborManager
APS
6.7
Approval workflow
ADP ezLaborManager
APS
8.0
Balance details
ADP ezLaborManager
APS
6.0
Annual carry-forward and encashment
ADP ezLaborManager
APS
6.1

Employee Self Service

ADP ezLaborManager
APS
7.2
View and generate pay and benefit information
ADP ezLaborManager
APS
8.0
Update personal information
ADP ezLaborManager
APS
9.0
View company policy documentation
ADP ezLaborManager
APS
7.0
Employee recognition
ADP ezLaborManager
APS
7.0
View job history
ADP ezLaborManager
APS
5.1

Asset Management

ADP ezLaborManager
APS
7.0
Tracking of all physical assets
ADP ezLaborManager
APS
7.0

HR Reporting

ADP ezLaborManager
APS
7.2
Report builder
ADP ezLaborManager
APS
7.1
Pre-built reports
ADP ezLaborManager
APS
7.0
Ability to combine HR data with external data
ADP ezLaborManager
APS
7.4

Onboarding

ADP ezLaborManager
APS
7.5
New hire portal
ADP ezLaborManager
APS
8.0
Manager tracking tools
ADP ezLaborManager
APS
7.0

Performance and Goals

ADP ezLaborManager
APS
7.8
Corporate goal setting
ADP ezLaborManager
APS
8.1
Individual goal setting
ADP ezLaborManager
APS
8.2
Line-of sight-visibility
ADP ezLaborManager
APS
8.2
Performance tracking
ADP ezLaborManager
APS
6.9

Performance Management

ADP ezLaborManager
APS
8.0
Performance plans
ADP ezLaborManager
APS
7.9
Performance improvement plans
ADP ezLaborManager
APS
7.0
Review status tracking
ADP ezLaborManager
APS
8.4
Review reminders
ADP ezLaborManager
APS
8.3
Multiple review frequency
ADP ezLaborManager
APS
8.5

Succession Planning

ADP ezLaborManager
APS
5.0
Create succession plans/pools
ADP ezLaborManager
APS
5.0
Candidate ranking
ADP ezLaborManager
APS
5.0

Recruiting / ATS

ADP ezLaborManager
APS
8.8
Job Requisition Management
ADP ezLaborManager
APS
9.2
Company Website Posting
ADP ezLaborManager
APS
9.2
Publish to Social Media
ADP ezLaborManager
APS
9.2
Job Search Site Posting
ADP ezLaborManager
APS
8.8
Duplicate Candidate Prevention
ADP ezLaborManager
APS
7.6
Applicant Tracking
ADP ezLaborManager
APS
8.4
Notifications and Alerts
ADP ezLaborManager
APS
9.2

Pros

ADP ezLaborManager

  • Reports are Excel exportable.
  • Tracks the hours for ACA.
  • The reports are a great asset in the reconciliation of our outside staffing companies.
Imelda Bedolla profile photo

APS

  • Customer Service! I have worked with them through three implementations one for use and two for associated companies. Even though we are not a large company I always felt like there number one priority.
  • Intuitive Software. I find the software easy to navigate and understand. You can tell the designers were experienced with payroll.
  • The updates are great! They keep getting better over time.
Lynn Hooper, PHR profile photo

Cons

ADP ezLaborManager

  • Reporting always seems to be difficult and not as user friendly as it should be. We have had to compensate for such by providing more mgt support ourselves or create the reports ourselves.
  • There have been some internal procedures that ADP has not been able to accomodate causing us to still have some manual procedures.
  • Lack of support and communication during the implementation stage and did not meet the expectations of what our sales person promised.
  • ADP ACA product was very manual and support for it were not knowledgeable as would be expected.
  • Time off feature should provide alerts or not allow time off to go into the negatives. This is not an exception.
Lucy Franco Andrade profile photo

APS

  • I have been disappointed in the communication between the programming department and its clients. I'm very impressed with the representatives such as Georgia, April and team, but not pleased with the turnaround time on solving issues. There was very little communication and only when I started the communication was there a reply.
Janet Fowler profile photo

Likelihood to Renew

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

Usability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo

APS

APS 9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive
No photo available

Reliability and Availability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
No answer on this topic is available.

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
No answer on this topic is available.

APS

APS 9.0
Based on 1 answer
No photo available

Support

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

ADP ezLaborManager

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

ADP ezLaborManager

ADP ezLaborManager 3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Alternatives Considered

ADP ezLaborManager

ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
Adam Kasten, PHR profile photo

APS

The boutique feeling and the great customer service are worth its weight in gold! APS OnLine is also financially a great decision. All around, a perfect way for our size of company to go. We haven't looked back since!
No photo available

Scalability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
No answer on this topic is available.

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

ADP ezLaborManager

  • The time savings from having to calculate the vacation, sick, bereavement was well worth the cost of this software.
  • We were able to login once to ADP to then use ezLaborManager which helped save time from having to login multiple times and having to use different shortcuts to access the websites/modular.
Adam Kasten, PHR profile photo

APS

  • Cost wise, APS is a great price. It has been very helpful in our Cost Center Development plan.
  • The cost has stayed the same over the past few years. Each year we add a new product.
Janet Fowler profile photo

Pricing Details

ADP ezLaborManager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call

ADP ezLaborManager Editions & Modules

ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

APS Editions & Modules

APS
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

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