What users are saying about
42 Ratings
26 Ratings
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Score 6.6 out of 101
42 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

ADP ezLaborManager

It's perfect for pulling tax related salary info in seconds. Sometimes figuring out different tax rates and amounts for customers can be lengthy, ADP makes this simple with this tool.
Ryan Husbands, MBA, CPA profile photo

APS

The UI could use an update. Companies that are fixated on the "look" of the platform may be drawn to other systems. Should do an annual users conference with industry-specific breakout sessions.
Tom Daly profile photo

Feature Rating Comparison

Human Resource Management

ADP ezLaborManager
APS
8.5
Employee demographic data
ADP ezLaborManager
APS
9.4
Employment history
ADP ezLaborManager
APS
8.7
Job profiles and administration
ADP ezLaborManager
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP ezLaborManager
APS
8.2
Organizational charting
ADP ezLaborManager
APS
7.9
Organization and location management
ADP ezLaborManager
APS
8.4
Compliance data (COBRA, OSHA, etc.)
ADP ezLaborManager
APS
8.4

Payroll Management

ADP ezLaborManager
APS
8.5
Pay calculation
ADP ezLaborManager
APS
9.2
Support for external payroll vendors
ADP ezLaborManager
APS
5.7
Benefit plan administration
ADP ezLaborManager
APS
8.2
Direct deposit files
ADP ezLaborManager
APS
9.9
Salary revision and increment management
ADP ezLaborManager
APS
9.0
Reimbursement management
ADP ezLaborManager
APS
9.0

Leave and Attendance Management

ADP ezLaborManager
APS
8.7
Approval workflow
ADP ezLaborManager
APS
9.4
Balance details
ADP ezLaborManager
APS
8.2
Annual carry-forward and encashment
ADP ezLaborManager
APS
8.3

Employee Self Service

ADP ezLaborManager
APS
8.6
View and generate pay and benefit information
ADP ezLaborManager
APS
9.4
Update personal information
ADP ezLaborManager
APS
9.5
View company policy documentation
ADP ezLaborManager
APS
8.1
Employee recognition
ADP ezLaborManager
APS
7.6
View job history
ADP ezLaborManager
APS
8.6

Asset Management

ADP ezLaborManager
APS
8.0
Tracking of all physical assets
ADP ezLaborManager
APS
8.0

HR Reporting

ADP ezLaborManager
APS
8.4
Report builder
ADP ezLaborManager
APS
9.2
Pre-built reports
ADP ezLaborManager
APS
8.5
Ability to combine HR data with external data
ADP ezLaborManager
APS
7.4

Onboarding

ADP ezLaborManager
APS
9.0
New hire portal
ADP ezLaborManager
APS
9.3
Manager tracking tools
ADP ezLaborManager
APS
8.7

Performance and Goals

ADP ezLaborManager
APS
7.8
Corporate goal setting
ADP ezLaborManager
APS
8.1
Individual goal setting
ADP ezLaborManager
APS
8.2
Line-of sight-visibility
ADP ezLaborManager
APS
8.2
Performance tracking
ADP ezLaborManager
APS
6.9

Performance Management

ADP ezLaborManager
APS
8.0
Performance plans
ADP ezLaborManager
APS
7.9
Performance improvement plans
ADP ezLaborManager
APS
7.0
Review status tracking
ADP ezLaborManager
APS
8.4
Review reminders
ADP ezLaborManager
APS
8.3
Multiple review frequency
ADP ezLaborManager
APS
8.5

Succession Planning

ADP ezLaborManager
APS
5.0
Create succession plans/pools
ADP ezLaborManager
APS
5.0
Candidate ranking
ADP ezLaborManager
APS
5.0

Recruiting / ATS

ADP ezLaborManager
APS
8.8
Job Requisition Management
ADP ezLaborManager
APS
9.2
Company Website Posting
ADP ezLaborManager
APS
9.2
Publish to Social Media
ADP ezLaborManager
APS
9.2
Job Search Site Posting
ADP ezLaborManager
APS
8.8
Duplicate Candidate Prevention
ADP ezLaborManager
APS
7.6
Applicant Tracking
ADP ezLaborManager
APS
8.4
Notifications and Alerts
ADP ezLaborManager
APS
9.2

Pros

  • Reports are Excel exportable.
  • Tracks the hours for ACA.
  • The reports are a great asset in the reconciliation of our outside staffing companies.
Imelda Bedolla profile photo
  • Main thing: The thing that I find so helpful are the people who work at APS. I like the friendliness of the local (Shreveport, LA) staff and the quick turnaround to problem solving. They communicate!
  • The payroll program is easy to use, easy to correct with a user friendly viewing format.
  • Report writing program is very user friendly to technically challenged people like me.
  • I like the ongoing updates that APS is doing.
Janet Fowler profile photo

Cons

  • The Time off Requests feature is limited, if an employee requests time in April for July, and in June the employee reports to someone new the system does not update the request to the new manager, it is still sent to old manager.
  • In the 2.0 Work Force Now, ezLaborManager allowed you to add a note to the day but in the 10.0 version you may only add a note to the time sheet not the day.
  • Reports cannot be customized to incorporate data from other areas such as payroll and HR.
Imelda Bedolla profile photo
  • I have been disappointed in the communication between the programming department and its clients. I'm very impressed with the representatives such as Georgia, April and team, but not pleased with the turnaround time on solving issues. There was very little communication and only when I started the communication was there a reply.
Janet Fowler profile photo

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
APS9.7
Based on 6 answers
Without a doubt, we will stay with APS Online
Patricia Riedlinger profile photo

Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
APS9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive
No photo available

Reliability and Availability

ADP ezLaborManager7.0
Based on 1 answer
No answer on this topic is available.
APS9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

ADP ezLaborManager7.0
Based on 1 answer
No answer on this topic is available.
APS9.0
Based on 1 answer
No photo available

Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
APS9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Alternatives Considered

Again, since we have not used anything in the past, I can not compare one product to the other.
No photo available
The boutique feeling and the great customer service are worth its weight in gold! APS OnLine is also financially a great decision. All around, a perfect way for our size of company to go. We haven't looked back since!
No photo available

Scalability

ADP ezLaborManager7.0
Based on 1 answer
No answer on this topic is available.
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

  • Assisted in the control of cost in association to our outside staffing.
  • The system could better considering the cost.
Imelda Bedolla profile photo
  • We are about to start offering benefits and APS OnLine has made the transition so much easier--I feel they understand my needs and have thought through how to help us be compliant.
No photo available

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
APS Editions & Modules
APS
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.