What users are saying about

AgoraPulse

Top Rated
265 Ratings

Social Report

2 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Social Report

2 Ratings
Score 10 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Social Report

Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.
Jonnie Jensen profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Social Report
Boolean keyword searches
AgoraPulse
7.8
Social Report
Filtering out noise/spam
AgoraPulse
7.1
Social Report
Sentiment analysis
AgoraPulse
9.1
Social Report
Broad channel coverage
AgoraPulse
8.5
Social Report

Publishing

AgoraPulse
8.1
Social Report
Content planning and scheduling
AgoraPulse
8.8
Social Report
Audience targeting
AgoraPulse
6.7
Social Report
Content optimization
AgoraPulse
9.1
Social Report
Workflow management
AgoraPulse
7.9
Social Report

Engagement

AgoraPulse
7.5
Social Report
Automated routing and prioritization
AgoraPulse
6.4
Social Report
Customer interaction histories
AgoraPulse
8.4
Social Report
Bulk actions
AgoraPulse
7.9
Social Report

Marketing

AgoraPulse
7.6
Social Report
Lead generation
AgoraPulse
6.5
Social Report
Content marketing
AgoraPulse
9.1
Social Report
Paid media management
AgoraPulse
8.2
Social Report
Campaigns and promotions
AgoraPulse
6.7
Social Report

Channel coverage/integration

AgoraPulse
8.6
Social Report
Twitter
AgoraPulse
9.2
Social Report
Facebook
AgoraPulse
8.9
Social Report
Instagram
AgoraPulse
7.8
Social Report

Reporting/analytics

AgoraPulse
7.3
Social Report
Campaign success analytics
AgoraPulse
7.6
Social Report
Real-time tracking
AgoraPulse
7.4
Social Report
Competitor analysis
AgoraPulse
6.9
Social Report

Account management

AgoraPulse
7.4
Social Report
Role-based user permissions & privileges
AgoraPulse
8.3
Social Report
Mobile access
AgoraPulse
6.6
Social Report

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • scheduling social media updates - it is so easy to create content groups and prepare updates to be published. Whether you are uploading new .csv files or recycling existing popular content, the calendar and publishing features are comprehensive yet easy to use.
  • real-time reporting - the reporting area of social report has you covered. From results of individual tweets, through to engagement trends and on to scheduled monthly reports, you have total control and ability to look at any metric you choose.
  • media library - Social Report maintains a media library of images you have used. You can also upload others. This is incredibly useful if you want to change the images on any posts you are recycling or want to change because of the season. It is a little thing but very powerful.
Jonnie Jensen profile photo

Cons

  • The only major weakness that I would like to see addressed is the ability to email a post directly to a co-worker or non-AgoraPulse user. Currently I have to copy and paste the message and add the date/time information to the email. It would be easier if there was a button to generate an email with the post content and details.
Brendon Phillips profile photo
  • The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.
  • I dont believe it has a mobile app.
Jonnie Jensen profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Social Report9.0
Based on 1 answer
Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great support
Jonnie Jensen profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

With Hootsuite, we found that losing track of the multiple streams of information became over whelming. There where too many different streams of information coming at us and the layout was not conducive to speed or organization. Switch tabs, moving streams, scrolling here and there, all of it combined to become way too distracting for the effective management of interacting with our readers and fans.
Christopher Kimball profile photo
I used Hootsuite alongside Social Report for a long time, over the last couple of years though I found myself using Social Report more. Today it is the primary choice for social media management. I value the fact that reporting is not an expensive add-on and that the customer service is so personal. It could be argued that the streams / columns layout of Hootsuite gives a social media manager better view of topics, influencers and channels but in my experience very few companies work at this level of sophistication. They want ease and success. Social Report gives you that.
Jonnie Jensen profile photo

Return on Investment

  • Positive impact on clients, they’re happy with reports.
  • Positive impact on staff because it makes their job easier.
  • Positive impact on me (Owner) because of cost savings.
Jenna Boodram profile photo
  • Social Report has a feature that allows you to place tracking code on your website. Your social media updates can then be attributed to conversions. This is very useful for monitoring conversions from your activity.
  • The Evergreen and scheduling functions of Social Report allow you to work effectively and efficiently. Taking informed actions based on results, leads to greater success.
  • The reporting tools and features save time right across your organisation, which also contributes to the ROI of your digital marketing activity.
Jonnie Jensen profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Social Report

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Social Report Editions & Modules
Social Report
Additional Pricing Details

Social Report More Information