What users are saying about
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Top Rated
342 Ratings
2 Ratings

Agorapulse

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Top Rated
342 Ratings
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Score 8.5 out of 101
2 Ratings
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Score 10 out of 101

Likelihood to Recommend

Agorapulse

If you are an all service digital agency, then Agorapulse is probably a great solution for you - especially if you have multiple team members/people who have to approve content, and more than 4 or 5 profiles to manage. If you are a small business looking to manage your social through a third party software yourself, probably not the best option. If you are only using it for a few profiles it can be pricey, and probably gives you way too many tools. There is a little learning curve to it, so if you are looking for something simple that you can do yourself, probably look elsewhere.
Janaye Steadman profile photo

Social Report

Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.
Jonnie Jensen profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.2
Social Report
Boolean keyword searches
Agorapulse
7.8
Social Report
Filtering out noise/spam
Agorapulse
7.2
Social Report
Sentiment analysis
Agorapulse
9.1
Social Report
Broad channel coverage
Agorapulse
8.5
Social Report

Publishing

Agorapulse
8.2
Social Report
Content planning and scheduling
Agorapulse
8.8
Social Report
Audience targeting
Agorapulse
6.8
Social Report
Content optimization
Agorapulse
9.1
Social Report
Workflow management
Agorapulse
8.0
Social Report

Engagement

Agorapulse
7.5
Social Report
Automated routing and prioritization
Agorapulse
6.4
Social Report
Customer interaction histories
Agorapulse
8.5
Social Report
Bulk actions
Agorapulse
7.8
Social Report

Marketing

Agorapulse
7.6
Social Report
Lead generation
Agorapulse
6.6
Social Report
Content marketing
Agorapulse
9.1
Social Report
Paid media management
Agorapulse
8.2
Social Report
Campaigns and promotions
Agorapulse
6.7
Social Report

Channel coverage/integration

Agorapulse
8.4
Social Report
Twitter
Agorapulse
9.0
Social Report
Facebook
Agorapulse
8.9
Social Report
LinkedIn
Agorapulse
8.1
Social Report
Instagram
Agorapulse
7.7
Social Report

Reporting/analytics

Agorapulse
7.4
Social Report
Campaign success analytics
Agorapulse
7.7
Social Report
Real-time tracking
Agorapulse
7.5
Social Report
Competitor analysis
Agorapulse
7.0
Social Report

Account management

Agorapulse
7.6
Social Report
Role-based user permissions & privileges
Agorapulse
8.4
Social Report
Mobile access
Agorapulse
6.7
Social Report

Pros

Agorapulse

  • The reporting covers all the metrics you need and allows you to modify the reports as you wish by downloading them as a PowerPoint file.
  • One of the main things we love about AgoraPulse is that they seem to have high standards for their quality control and customer service. They don't roll out new features unless they work 100% and if there is an issue they are on top of it right away and with ample communication.
  • No more wondering if you've seen every comment or message. AgoraPulse's system allows you to ensure you have responded to every item no matter what the client has done on their end.
Jennifer Herring profile photo

Social Report

  • Bulk upload of social media posts
  • Tracking conversions for posts
  • Granular data from your social media profiles
Russell Davies, Digital Marketing Expert profile photo

Cons

Agorapulse

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo

Social Report

  • The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.
  • I dont believe it has a mobile app.
Jonnie Jensen profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo

Social Report

No score
No answers yet
No answers on this topic

Usability

Agorapulse

Agorapulse 7.7
Based on 9 answers
I think overall the computer interface is quite simple and easy, and reliable. But the mobile app is possibly the worst designed application I've ever seen for a social media management tool. It is clunky and more aesthetic than useful, with various glitches.
Heather Pratt profile photo

Social Report

No score
No answers yet
No answers on this topic

Support

Agorapulse

Agorapulse 9.2
Based on 11 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman profile photo

Social Report

Social Report 9.0
Based on 1 answer
Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great support
Jonnie Jensen profile photo

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Social Report

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.
Jay Selig profile photo

Social Report

We've tried a lot of alternative systems in the past but find that Social Report out performs them easily. It benefits from including many of the features from all of these other systems plus some unique features such as csv upload of bulk posts, conversion tracking to monitor sales from social media posts, combined monitoring of facebook adverts and much more.
Russell Davies, Digital Marketing Expert profile photo

Return on Investment

Agorapulse

  • AP has really helped us grow our audience by making the execution of content sharing and audience engagement scalable. It's hard to measure the specific impact of AP, since it was implemented at the beginning of our social media efforts (which was negligible prior to), but we've seen a continued positive trend month-over-month in reach, engagement and audience size since it's implementation.
Jason Glogau profile photo

Social Report

  • We use Social Report to manage our client's accounts and they appreciate the quality of the reports produced by Social Report
  • Being able to monitor how well our social media is working has allowed us to improve our social media content and drive more traffic to our site
  • Reduced time managing and updating our social media accounts has improved our profitability
Russell Davies, Digital Marketing Expert profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Social Report

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Social Report Editions & Modules

Additional Pricing Details

Add comparison