What users are saying about
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Top Rated
425 Ratings
2 Ratings

Agorapulse

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Top Rated
425 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Agorapulse

We have only used this as a small to medium sized team of about a dozen people managing less than a dozen social media accounts. It seems like it would work well for small as well as medium size teams to manage a larger number of accounts, and possibly even outside accounts, as for an agency. We were initially attracted by the platforms that Agorapulse supported (Facebook pages and groups, Instagram, Twitter, LinkedIn, and YouTube), as well as cost--Agorapulse was much, much cheaper than alternatives that supported all the platforms we were looking for, such as Hootsuite or Sprout Social. As a smaller team with limited resources trying to build our social media presence, this has been close to ideal.
Jerry Pietrzak | TrustRadius Reviewer

Social Report

Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.
Jonnie Jensen | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.3
Social Report
Boolean keyword searches
Agorapulse
7.9
Social Report
Filtering out noise/spam
Agorapulse
7.6
Social Report
Sentiment analysis
Agorapulse
9.1
Social Report
Broad channel coverage
Agorapulse
8.5
Social Report

Publishing

Agorapulse
8.1
Social Report
Content planning and scheduling
Agorapulse
9.2
Social Report
Audience targeting
Agorapulse
7.5
Social Report
Content optimization
Agorapulse
7.3
Social Report
Workflow management
Agorapulse
8.6
Social Report

Engagement

Agorapulse
8.1
Social Report
Automated routing and prioritization
Agorapulse
7.8
Social Report
Customer interaction histories
Agorapulse
8.4
Social Report
Bulk actions
Agorapulse
8.0
Social Report

Marketing

Agorapulse
7.8
Social Report
Lead generation
Agorapulse
6.9
Social Report
Content marketing
Agorapulse
9.1
Social Report
Paid media management
Agorapulse
8.2
Social Report
Campaigns and promotions
Agorapulse
7.0
Social Report

Channel coverage/integration

Agorapulse
8.6
Social Report
Twitter
Agorapulse
8.8
Social Report
Facebook
Agorapulse
9.1
Social Report
LinkedIn
Agorapulse
9.2
Social Report
Google+
Agorapulse
9.1
Social Report
Instagram
Agorapulse
8.0
Social Report
Pinterest
Agorapulse
9.1
Social Report
YouTube
Agorapulse
6.8
Social Report

Reporting/analytics

Agorapulse
7.9
Social Report
Campaign success analytics
Agorapulse
8.2
Social Report
Real-time tracking
Agorapulse
7.9
Social Report
Competitor analysis
Agorapulse
7.8
Social Report

Account management

Agorapulse
8.1
Social Report
Role-based user permissions & privileges
Agorapulse
8.6
Social Report
Mobile access
Agorapulse
7.5
Social Report

Pros

Agorapulse

  • Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
  • Calendaring tool - ability to approve, send for approval, etc.
  • Listening tool - ability to track mentions, tags, hashtags, etc.
  • Reporting - they have really excellent reports that I pull on a weekly basis for clients.
  • Tracks comments on ads you are running as well.
  • Did I mention customer service?
Janaye Steadman | TrustRadius Reviewer

Social Report

  • Bulk upload of social media posts
  • Tracking conversions for posts
  • Granular data from your social media profiles
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Cons

Agorapulse

  • I would like to see a grid preview for Instagram that allows you to drag and drop the order of the posts.
  • I would like to see the ability to provide a client a link to their planned/scheduled content for viewing and/or approval without the need to make them a member of the team.
  • I would like the ability to create and save hashtag groups for each profile.
Jennifer Herring | TrustRadius Reviewer

Social Report

  • The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.
  • I dont believe it has a mobile app.
Jonnie Jensen | TrustRadius Reviewer

Likelihood to Renew

Agorapulse

Agorapulse 9.0
Based on 88 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner | TrustRadius Reviewer

Social Report

No score
No answers yet
No answers on this topic

Usability

Agorapulse

Agorapulse 8.1
Based on 12 answers
I think overall the computer interface is quite simple and easy, and reliable. But the mobile app is possibly the worst designed application I've ever seen for a social media management tool. It is clunky and more aesthetic than useful, with various glitches.
Heather Pratt | TrustRadius Reviewer

Social Report

No score
No answers yet
No answers on this topic

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 3 answers
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
Ali Walton | TrustRadius Reviewer

Social Report

No score
No answers yet
No answers on this topic

Performance

Agorapulse

Agorapulse 8.4
Based on 2 answers
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
Ali Walton | TrustRadius Reviewer

Social Report

No score
No answers yet
No answers on this topic

Support Rating

Agorapulse

Agorapulse 9.1
Based on 15 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman | TrustRadius Reviewer

Social Report

Social Report 9.0
Based on 1 answer
Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great support
Jonnie Jensen | TrustRadius Reviewer

In-Person Training

Agorapulse

I did not train in person
Ali Walton | TrustRadius Reviewer

Social Report

No answers on this topic

Online Training

Agorapulse

Agorapulse 9.1
Based on 2 answers
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Ali Walton | TrustRadius Reviewer

Social Report

No score
No answers yet
No answers on this topic

Implementation Rating

Agorapulse

Agorapulse 8.6
Based on 6 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho | TrustRadius Reviewer

Social Report

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.
Jay Selig | TrustRadius Reviewer

Social Report

We've tried a lot of alternative systems in the past but find that Social Report out performs them easily. It benefits from including many of the features from all of these other systems plus some unique features such as csv upload of bulk posts, conversion tracking to monitor sales from social media posts, combined monitoring of facebook adverts and much more.
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Scalability

Agorapulse

Agorapulse 5.6
Based on 2 answers
I'm not sure I understand what is meant by scalability.
Ali Walton | TrustRadius Reviewer

Social Report

No score
No answers yet
No answers on this topic

Return on Investment

Agorapulse

  • AP has really helped us grow our audience by making the execution of content sharing and audience engagement scalable. It's hard to measure the specific impact of AP, since it was implemented at the beginning of our social media efforts (which was negligible prior to), but we've seen a continued positive trend month-over-month in reach, engagement and audience size since it's implementation.
Jason Glogau | TrustRadius Reviewer

Social Report

  • We use Social Report to manage our client's accounts and they appreciate the quality of the reports produced by Social Report
  • Being able to monitor how well our social media is working has allowed us to improve our social media content and drive more traffic to our site
  • Reduced time managing and updating our social media accounts has improved our profitability
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Screenshots

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Social Report

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Social Report Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Agorapulse
9.0
Social Report
10.0

Likelihood to Renew

Agorapulse
9.0
Social Report

Usability

Agorapulse
8.1
Social Report

Reliability and Availability

Agorapulse
9.1
Social Report

Performance

Agorapulse
8.4
Social Report

Support Rating

Agorapulse
9.1
Social Report
9.0

Online Training

Agorapulse
9.1
Social Report

Implementation Rating

Agorapulse
8.6
Social Report

Scalability

Agorapulse
5.6
Social Report

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