What users are saying about

Aha!

28 Ratings

Clarizen

67 Ratings

Aha!

28 Ratings
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Score 8.3 out of 101

Clarizen

67 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

Aha!

If yours is a Product based company and has clear strategy defined for at least a year, Aha! can solve lot of your problems. Aha! gives your Product team a clear idea of how to proceed and where their products are going. The progress, the delays and strategy all are under one umbrella. Best thing is: from top-to-bottom, every product member can work on Aha!.
Himanshu Singh profile photo

Clarizen

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
No photo available

Feature Rating Comparison

Project Management

Aha!
Clarizen
6.5
Task Management
Aha!
Clarizen
8.4
Resource Management
Aha!
Clarizen
7.5
Gantt Charts
Aha!
Clarizen
4.2
Scheduling
Aha!
Clarizen
8.6
Workflow Automation
Aha!
Clarizen
6.2
Team Collaboration
Aha!
Clarizen
7.9
Support for Agile Methodology
Aha!
Clarizen
5.0
Support for Waterfall Methodology
Aha!
Clarizen
6.1
Document Management
Aha!
Clarizen
6.6
Email integration
Aha!
Clarizen
7.2
Mobile Access
Aha!
Clarizen
5.0
Timesheet Tracking
Aha!
Clarizen
7.8
Change request and Case Management
Aha!
Clarizen
4.9
Budget and Expense Management
Aha!
Clarizen
5.6

Professional Services Automation

Aha!
Clarizen
3.5
Project & financial reporting
Aha!
Clarizen
4.6
Integration with accounting software
Aha!
Clarizen
2.5

Pros

  • Aha! can track roadmaps, timelines and projects alongside parent and child tasks or campaigns
  • Aha! creates an easy way to vote up projects or bugs that should be worked
  • Simple way to allow customers to provide feedback and input on features and bugs
No photo available
  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
No photo available

Cons

  • Policing the idea bank to make sure ideas are specific and representative of a single idea is a manual task.
  • There are a lot of times when I save and close an item and it just disappears from my current view. This is usually due to user error, it just seems too easy to make those errors all too often. I wish I was warned if I'm about to save (or close) a record that is going to disappear from my current view.
  • I wish there was easy to find, approachable training material to teach me how to use parts of the system that I don't even look at today (such as Personnas)
Jarod Bonino profile photo
  • Reports can be difficult and confusing to build, and don't have a lot of flexibility in terms of layout or formulas.
  • Expense reporting module is not user friendly, lacks ease of use of most competeing tools.
  • Mobile app is limited in functionality and difficult to navigate.
  • Integration with CRM and accounting tools can be difficult and costly, especially if you have customized your Clarizen build.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Clarizen7.5
Based on 27 answers
We found MS Project with Sharepoint and Office 365 was a better solution.
Roger Botterbusch, EA, PMP profile photo

Usability

Aha!6.0
Based on 1 answer
The functionality is there, but it's intimidating to learn.
No photo available
Clarizen7.3
Based on 5 answers
Clarizen is extremely user friendly, I didn't give it a 10 because to truly configure the system to conform to your organizations processes requires a bit more education. This is not a negative mark.
Sean Woods, PMP profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer profile photo

Support

Aha!10.0
Based on 1 answer
Support always answered in 24 hours for any inquiry-- a reasonable timeframe for most of our requests. The PM team participated actively in supporting their features, keeping them close to the product.
Ross Reynolds profile photo
Clarizen8.8
Based on 5 answers
• Extremely responsive to emails, phone calls etc.
• Will stay on an issue. We have had several issues on custom development side, and they will work on tirelessly until done and push a hot fix just for us
• Don’t seem to be as bureaucratic as Salesforce.com to escalate a case
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Many video tutorials, offers of webinars are available all the time.
Shel Hankley profile photo

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

Aha! is completely different compared to the other products I've evaluated. I would compare Aha! to Atlassian/JIRA. It's great for agile teams to do weekly sprints and breakdown large features/product upgrades into individual tasks.
Leah Sevey profile photo
We've looked at tools to replace Clarizen, but we have customized Clarizen so much it would be difficult to transition to a new platform. Some of the features we appreciated in other tools we have looked at are built-in BI tools, improved financial reporting for projects, and more robust integrations with other tools. We've also been intrigued by other products like Domo because they are built with professional services organizations in mind, which isn't always the case with Clarizen.
No photo available

Return on Investment

  • I think it's taught us how to group tasks into big overarching goals that get broken into one- and two-step pieces. Eating the elephant one bite at a time.
  • We've also learned to be a bit more efficient in sharing what we're doing and what we'll need help with, instead of springing tasks on each other last minute.
Jess Hutton profile photo
  • Increased accuracy in our resourcing forecasts, leading to more efficient utilization of staff based team members
  • Centralized communications around projects, reducing standing progress update meetings and comms
No photo available

Pricing Details

Aha!

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Aha! Editions & Modules
Aha!
Additional Pricing Details

Aha! More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information