What users are saying about
6 Ratings
8 Ratings
6 Ratings
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Score 6.8 out of 100
8 Ratings
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Score 9 out of 100

Likelihood to Recommend

Airship

Airship is a great tool for Push Message and In-App Message marketing efforts, and their message center is fully flushed out (unlike many other platforms I have worked with). They have also gotten better over the last year or two in aligning things a bit more efficiently across iOS and Android. I have not personally used Airship for anything other than their Mobile App offerings, so I can't comment on their SMS or Web Notification capabilities, but I have heard negative things about their email offering. To me Airship is first and foremost a mobile app tool, and everything else is secondary, so that makes sense.
Anonymous | TrustRadius Reviewer

WompMobile

At first look we were not sure if WompMobile was well suited for E-Commerce because they had very few examples of E-Commerce sites within their portfolio. We spoke with the team at WompMobile and those concerns were tossed right out the window. I can't think of any scenario where WompMobile would not be able to provide the right mobile solution.
Nicholas Scilingo | TrustRadius Reviewer

Pros

Airship

  • It's very fast. As soon as we hit send, it arrives on our phone and tablet apps immediately.
  • The interface is clear. We generally copy and paste the headline right into the box. The font and font size, along with the background, make it easy to read so that we avoid any typos. That's important because we're working quickly.
  • It gives you good and usable analytics to track engagement.
  • It's 100 percent reliable. We've never had an issue with it.
Brian L. Clark | TrustRadius Reviewer

WompMobile

  • Delivery. On time delivery of design and updates.
  • Access. Whenever we have a question or need something communication is immediate.
  • Best practices. Our speed and SEO scores are outstanding. When Google changes algorithms our mobile site is already prepped for it.
  • Maintenance. If assets pulled from our main site create problems on mobile we are informed right away.
  • Improvements. WompMobile regularly investigates and offers improvements to functionality as the mobile space develops.
Jocelyn Altman | TrustRadius Reviewer

Cons

Airship

  • Better clarity on what can and can't be tracked in terms of user interactions with apps
Anonymous | TrustRadius Reviewer

WompMobile

  • Support Options. We struggled a bit with not having a 24x7 support option from WompMobile. Even though we haven't had to use it, and a global company like us would feel better with a 24x7 support option. We even expected to pay more to have that comfort for "just in case" scenarios. However, their speed in responding to your production issue has been phenomenal, and it makes you wonder if the current model is way better than a 24x7 support option where they might have to hire less costly labor who would take longer to resolve your issue.
  • Test Environment. We struggled not having our test environment connected to their test environment. They have a test environment where they show you the changes, but it's not accessible through your test environment. It's a different concept.
  • Reporting. WompMobile doesn't have a portal or dashboard for customers to see the hits and performance metrics of their site.
Tien Le | TrustRadius Reviewer

Likelihood to Renew

Airship

No score
No answers yet
No answers on this topic

WompMobile

WompMobile 9.1
Based on 1 answer
Great solution and development team
Michael Jensen | TrustRadius Reviewer

Usability

Airship

Airship 6.0
Based on 1 answer
The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
Anonymous | TrustRadius Reviewer

WompMobile

No score
No answers yet
No answers on this topic

Support Rating

Airship

Airship 9.0
Based on 1 answer
I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
Anonymous | TrustRadius Reviewer

WompMobile

WompMobile 9.1
Based on 1 answer
Great development support
Michael Jensen | TrustRadius Reviewer

Alternatives Considered

Airship

There was a time when we went off Urban Airship and went to Spreed. We were using Spreed's app, so there was much better integration on push notifications. The push notification took readers directly into the story. When we moved from Spreed to our own native app, we went back to Urban Airship.
Brian L. Clark | TrustRadius Reviewer

WompMobile

I have no basis of comparison. I stumbled upon WompMobile from a mention by This American Life (I think), and worked it out with them. Looked no further
Paul Thompson | TrustRadius Reviewer

Return on Investment

Airship

  • It's had a positive impact on engagement.
  • It helps lend credibility to our product given that major sites like CNN, AP, ESPN, etc. have push notifications.
  • I have not come across any negative impacts.
Brian L. Clark | TrustRadius Reviewer

WompMobile

  • Our mobile site was pretty basic, but once WompMobile changed the site, we saw increased results across our site. Our site runs smoother than before, leading to more positive customer experiences.
  • The site runs faster as well, allowing our customers to shop longer and quicker.
Andrew Baumann | TrustRadius Reviewer

Screenshots

Pricing Details

Airship

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WompMobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Add comparison