What users are saying about
59 Ratings
15 Ratings
59 Ratings
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Score 7.2 out of 101
15 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

Lookout

Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
Nick Jastrebski profile photo

Pros

  • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
  • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
  • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
  • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
Jed Tauber profile photo
  • Scanning of all device apps with up to date definitions.
  • Backing up all device related data to the cloud.
  • Finding devices.
Nick Jastrebski profile photo

Cons

  • It seems to have issues installing and managing non-IOS platform devices.
  • Can cause some issues when someone changes their Active Directory password or it thinks there is a compromise.
  • I would like to see it in a different email client on the iPhone instead of integrated into the email app.
  • I would also like it to only install one app when installing the software.
Scott Strader profile photo
  • Letting users know when device backups stop after premium services/payment expire.
Nick Jastrebski profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
Lookout10.0
Based on 1 answer
I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
Bart Martinez profile photo

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have not used any other device management tools other than Good which stacks up less than Airwatch
dwan Bryant profile photo
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
Nick Jastrebski profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Added a significant cost to the company.
  • Adds that ability to have control rather than give the employee control.
  • Takes away some of the risk that could happen if a device were stolen or a disgruntled employee became angry.
Scott Strader profile photo
  • Lookout has minimized lost devices, by essentially enabling all users to find their device no matter where it may be lost. Almost all devices are recoverable with Lookout installed and an ability to get to the current location of the device. This prevents excessive replacement device costs.
  • If a device cannot be physically recovered all personal data on the device can be wiped remotely. This reduces data breach risk for a lost/stolen device.
Nick Jastrebski profile photo

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Lookout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details