Alfresco Content Services vs PowerDMS | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 58 reviews and ratings

Score 9 out of 10

Based on 137 reviews and ratings

Feature Rating Comparison

Alfresco Content Services

PowerDMS

Content capture & imaging

File sync, storage & archiving

Document management

Records management

Content search & retrieval

Enterprise content collaboration

Content publishing & creation

Security, risk management & information governance

Contract lifecycle management

Automated workflows

Artificial intelligence

Mobile support

Integration

Pros

Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
We have been pleased with the overall system performance of Alfresco Enterprise Content Management.

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Director of Technology and Chief Information Officer

Quality Matters ProgramE-Learning, 11-50 employees

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PowerDMS provides management with a real-time tracking of policy reviews, approvals, and signatures. This is a great benefit for risk management.
PowerDMS allows users to incorporate remote, web-based training in a variety of formats including, but not limited to, video, PowerPoint, miscellaneous documents, interactive activities, and tests.
PowerDMS provides a very robust search engine that is very user-friendly.

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Accreditation Manager

Buckeye Police DepartmentLaw Enforcement, 51-200 employees

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Cons

Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
Integration with multiple silos for content.

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Verified User

Account Manager in Research & Development

Computer Software Company, 201-500 employees

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The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.

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Health, Wellness and Fitness, 51-200 employees

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Likelihood to Renew

Alfresco Content Services 9.0

Based on 9 answers

As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

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Verified User

Former Employee in Information Technology

Media Production Company, 1001-5000 employees

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PowerDMS 8.7

Based on 9 answers

I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.

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Julie Rosenburg

Special Projects Administrator /Accounting and Accreditation

Madison County Sheriffs OfficeGovernment Relations, 201-500 employees

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Usability

Alfresco Content Services 5.0

Based on 1 answer

Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.

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Verified User

Professional in Information Technology

Information Technology and Services Company, 201-500 employees

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PowerDMS 8.6

Based on 20 answers

PowerDMS is very easy for the end-user to navigate. There is some training necessary for admin or higher-level users. One thing that I have been given negative feedback about from staff is that PowerDMS automatically times out for security reasons after 20 minutes of idle time. The security of the documents and content in PowerDMS is important and this minor inconvenience is probably not an issue for most users.

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Chief of Police

Shorewood Hills Police DepartmentLaw Enforcement, 11-50 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

PowerDMS 8.2

Based on 1 answer

Never had an issue with PowerDMS not being available. Speed is an issue from time to time

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Lieutenant

City of PortageGovernment Administration, 201-500 employees

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Performance

No score

No answers yet

No answers on this topic

PowerDMS 8.4

Based on 9 answers

We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.

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Network Technician

County of RockGovernment Administration, 11-50 employees

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Support Rating

Alfresco Content Services 8.0

Based on 3 answers

I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

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Verified User

Professional in Information Technology

Information Technology and Services Company, 201-500 employees

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PowerDMS 8.8

Based on 32 answers

I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.

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Administration Sergeant

Arvada Police DepartmentPublic Safety, 201-500 employees

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Implementation Rating

Alfresco Content Services 9.0

Based on 2 answers

Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

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Verified User

Executive in Legal

Financial Services Company, 51-200 employees

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PowerDMS 9.1

Based on 8 answers

Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.

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Accreditation Manager

Buckeye Police DepartmentLaw Enforcement, 51-200 employees

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Alternatives Considered

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

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Verified User

Analyst in Information Technology

Financial Services Company, 10,001+ employees

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The AS400 database was very old and did not offer the capability of uploading policies and having them signed off and recorded. This was the main reason the Orlando Police Department purchased PowerDMS. There were some things in the AS400 we could do for training, that we can not do in PowerDMS, and vice-versa.

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Training Coordinator

Orlando Police DepartmentLaw Enforcement, 501-1000 employees

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Scalability

No score

No answers yet

No answers on this topic

PowerDMS 7.3

Based on 1 answer

Because of features and functions.

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Lieutenant

City of PortageGovernment Administration, 201-500 employees

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Return on Investment

Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
Ability to secure documents and provide access to only those who should be allowed to see that content

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Programmer Analyst

Edmonton Public SchoolsPrimary/Secondary Education, 5001-10,000 employees

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Created efficient processes for approving document revision
Migrated what originally was a paper system to electronic
Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.

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Immunization Coordinator

North Carolina State UniversityHigher Education, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Alfresco Content Services

PowerDMS

Alfresco Content Services

PowerDMS

Alfresco Content Services

PowerDMS

Alfresco Content Services

PowerDMS

Alfresco Content Services

PowerDMS

Alfresco Content Services

PowerDMS

Alfresco Content Services

PowerDMS

Alfresco Content Services

PowerDMS

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