What users are saying about
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137 Ratings
58 Ratings
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Score 8.6 out of 100

PowerDMS

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137 Ratings
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Score 9 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

PowerDMS

For any agency that is looking for an easy solution to put out training to all shifts during Covid, this is the product for you. Easy automatic grading and lists of who has completed the training save time and money doing it in person. It has a counter that shows how many trees have been saved and I believe our small department has saved 11 trees of paper.
Phillip Loth | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
PowerDMS
Content capture & imaging
Alfresco Content Services
5.5
PowerDMS
File sync, storage & archiving
Alfresco Content Services
9.3
PowerDMS
Document management
Alfresco Content Services
9.9
PowerDMS
Records management
Alfresco Content Services
8.6
PowerDMS
Content search & retrieval
Alfresco Content Services
9.8
PowerDMS
Enterprise content collaboration
Alfresco Content Services
8.6
PowerDMS
Content publishing & creation
Alfresco Content Services
7.0
PowerDMS
Security, risk management & information governance
Alfresco Content Services
9.1
PowerDMS
Contract lifecycle management
Alfresco Content Services
7.6
PowerDMS
Automated workflows
Alfresco Content Services
9.2
PowerDMS
Artificial intelligence
Alfresco Content Services
8.0
PowerDMS
Mobile support
Alfresco Content Services
3.9
PowerDMS
Integration
Alfresco Content Services
9.3
PowerDMS

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

PowerDMS

  • PowerDMS provides management with a real-time tracking of policy reviews, approvals, and signatures. This is a great benefit for risk management.
  • PowerDMS allows users to incorporate remote, web-based training in a variety of formats including, but not limited to, video, PowerPoint, miscellaneous documents, interactive activities, and tests.
  • PowerDMS provides a very robust search engine that is very user-friendly.
Ed Goodman | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

PowerDMS

  • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
  • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
  • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
Deanna Willmon | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

PowerDMS

PowerDMS 8.7
Based on 9 answers
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
Julie Rosenburg | TrustRadius Reviewer

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

PowerDMS

PowerDMS 8.6
Based on 20 answers
PowerDMS is very easy for the end-user to navigate. There is some training necessary for admin or higher-level users. One thing that I have been given negative feedback about from staff is that PowerDMS automatically times out for security reasons after 20 minutes of idle time. The security of the documents and content in PowerDMS is important and this minor inconvenience is probably not an issue for most users.
Aaron Chapin | TrustRadius Reviewer

Reliability and Availability

Alfresco Content Services

No score
No answers yet
No answers on this topic

PowerDMS

PowerDMS 8.2
Based on 1 answer
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
Joe McDonnell | TrustRadius Reviewer

Performance

Alfresco Content Services

No score
No answers yet
No answers on this topic

PowerDMS

PowerDMS 8.4
Based on 9 answers
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
Kayne Cushman | TrustRadius Reviewer

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

PowerDMS

PowerDMS 8.8
Based on 32 answers
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
Jason Ammon | TrustRadius Reviewer

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

PowerDMS

PowerDMS 9.1
Based on 8 answers
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
Ed Goodman | TrustRadius Reviewer

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

PowerDMS

The AS400 database was very old and did not offer the capability of uploading policies and having them signed off and recorded. This was the main reason the Orlando Police Department purchased PowerDMS. There were some things in the AS400 we could do for training, that we can not do in PowerDMS, and vice-versa.
Cheryl Holtz | TrustRadius Reviewer

Scalability

Alfresco Content Services

No score
No answers yet
No answers on this topic

PowerDMS

PowerDMS 7.3
Based on 1 answer
Because of features and functions.
Joe McDonnell | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

PowerDMS

  • Created efficient processes for approving document revision
  • Migrated what originally was a paper system to electronic
  • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
Emily Gower | TrustRadius Reviewer

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerDMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
PowerDMS
8.7

Likelihood to Renew

Alfresco Content Services
9.0
PowerDMS
8.7

Usability

Alfresco Content Services
5.0
PowerDMS
8.6

Reliability and Availability

Alfresco Content Services
PowerDMS
8.2

Performance

Alfresco Content Services
PowerDMS
8.4

Support Rating

Alfresco Content Services
8.0
PowerDMS
8.8

Implementation Rating

Alfresco Content Services
9.0
PowerDMS
9.1

Scalability

Alfresco Content Services
PowerDMS
7.3

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