AlphaSense vs. Refinitiv Eikon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlphaSense
Score 9.5 out of 10
N/A
AlphaSense is a market intelligence platform used by companies and financial institutions. Since 2011, their AI-based technology has helped professionals make business decisions by delivering insights from public and private content—including company filings, event transcripts, news, trade journals, and equity research. The platform boasts users among 4,000 enterprise customers. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, and…N/A
Refinitiv Eikon
Score 7.1 out of 10
N/A
Refinitiv Eikon is an open-technology solution for financial markets professionals, providing access to data, insights, and exclusive and news.N/A
Pricing
AlphaSenseRefinitiv Eikon
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlphaSenseRefinitiv Eikon
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlphaSenseRefinitiv Eikon
Considered Both Products
AlphaSense
Chose AlphaSense
  • much more user friendly / efficient than FactSet
  • better search functionality within equity research reports, but more buffering required versus Refinitiv Eikon
Chose AlphaSense
AlphaSense's search engine for filings is powerful/more UI friendly than its competitors.
Chose AlphaSense
AlphaSense is a little cleaner than Refinitiv and S&P since it does not house financial information.
Chose AlphaSense
AlphaSense makes it easy to get to the right info quickly. The coverage of industries and companies for broker research is much more than the other products. AlphaSense also includes detailed financial info for companies and its AI-based summaries are helpful.
Chose AlphaSense
Compared to BamSEC it gives international company exposure
All of our equity research is through Alphasense so Eikon isn't helpful
Chose AlphaSense
AlphaSense's smart search functionality is a huge differentiator versus these peers, particularly its ability to easily search through broker research (versus just filings/transcripts). In addition, AlphaSense makes it much easier to review multiple documents at once, and the …
Chose AlphaSense
AlphaSense is very differnet from other simlar tools I have used. However, it is very powerful for doing the things it is designed to do. Its search engine feature is among the best and most user friendly that I have used.
Chose AlphaSense
AlphaSense is user-friendly, and I'm able to search for the information I need on a large scale.
Chose AlphaSense
I really like AlphaSense but it's not a stop shop. For broker research / keyword search, its the best. But it doesn't have private company info, debt info, or the level industry metrics that PitchBook, Bloomberg, and CapIQ have. Additionally, it doesn't have financials at the …
Chose AlphaSense
Some of the other products listed above provide much richer private market research than AlphaSense. AlphaSense does not provide their capabilities at the moment, and so we need multiple solutions for our goals. Eikon is more similar to AlphaSense. Their search capabilities are …
Chose AlphaSense
AlphaSense is highly superior when it comes to Refinitiv in terms of ease of use, integration with multiple data sources, smart search result keyword highlights, and AI company summaries.
Chose AlphaSense
AlphaSense gives users the most pertinent information and allows for custom search of industry-level, macroeconomic, as well as company-specific data, which optimizes the research and information gathering process.
Chose AlphaSense
AlphaSense is better in doing a search for quotes / comments. Eikon in better in extracting equity research reports
Chose AlphaSense
Easier keyword search for sure, though Eikon has a nicer summary of company documents per company.
Chose AlphaSense
These databases are rather great at what they do. For example - MergerWare is great at M&A deals, BamSEC is great for company docs, etc. However, as an analyst, you have to craft information across these data sources which is what AlphaSense helps us with.
Chose AlphaSense
AlphaSense gives me market intelligence far better than the other tools. As a strategist, I need analyst reports, press releases, earnings transcripts, transcripts from corporate events (non-earnings), and materials shared in those events. AlphaSense is perfect for market, …
Chose AlphaSense
AlphaSense is more convenient and has more samples compared with other data sources.
Chose AlphaSense
We found the entire customer experience to be significantly better with AlphaSense than with Refinitiv. There are three key areas where AlphaSense was superior: 1. The price of AlphaSense was also lower and a better value 2. The user interface was more intuitive and faster to …
Chose AlphaSense
AlphaSense is getting close to Bloomberg Terminal, yet still not yet there, as I have pointed out earlier. By market intelligence, Bloomberg Terminal can conduct more tasks than simple information search. For instance, they have teams of industry coverage or AI to conduct some …
Chose AlphaSense
AlphaSense has a superior search engine, which allows it to get very targeted research and news - thereby helping to cut down on noise, and improve efficiency and insights - which Factiva lags. On the other hand, it has more features compared to Sentieo or Amenity Analytics.
Chose AlphaSense
It's a totally different tool vs financial terminals etc, much more focused on generation intelligence vs just monitoring capital markets. If you are looking for financial data AlphaSense is not your option, but for market/competitive intelligence, it's fantastic.
Refinitiv Eikon

No answer on this topic

Top Cons

No answers on this topic

Features
AlphaSenseRefinitiv Eikon
Financial Research
Comparison of Financial Research features of Product A and Product B
AlphaSense
7.0
140 Ratings
15% below category average
Refinitiv Eikon
-
Ratings
Private Company Data5.2112 Ratings00 Ratings
Industry-Specific Information7.7136 Ratings00 Ratings
Independent Research Access7.6131 Ratings00 Ratings
M&A Analysis7.2107 Ratings00 Ratings
Supply Chain Data5.573 Ratings00 Ratings
ESG Data6.170 Ratings00 Ratings
Credit Ratings Reports7.063 Ratings00 Ratings
Macroeconomic News8.196 Ratings00 Ratings
Search Tools9.2131 Ratings00 Ratings
Best Alternatives
AlphaSenseRefinitiv Eikon
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
S&P Capital IQ
S&P Capital IQ
Score 7.8 out of 10
S&P Capital IQ
S&P Capital IQ
Score 7.8 out of 10
Enterprises
S&P Capital IQ
S&P Capital IQ
Score 7.8 out of 10
S&P Capital IQ
S&P Capital IQ
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlphaSenseRefinitiv Eikon
Likelihood to Recommend
9.5
(210 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.4
(17 ratings)
-
(0 ratings)
Usability
9.0
(206 ratings)
-
(0 ratings)
Availability
8.6
(18 ratings)
-
(0 ratings)
Performance
7.4
(18 ratings)
-
(0 ratings)
Support Rating
8.2
(13 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.3
(7 ratings)
-
(0 ratings)
Implementation Rating
9.0
(5 ratings)
-
(0 ratings)
Configurability
9.0
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.1
(3 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
7.8
(18 ratings)
-
(0 ratings)
Professional Services
8.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
AlphaSenseRefinitiv Eikon
Likelihood to Recommend
AlphaSense
AlphaSense works very well for researching topics related to companies, technologies and/or industries. The information access is super useful. Sorting by search relevance and filtering by source type can help curate the information to what you are looking for. One area that could use some help is how to digest that information down to usable chunks. If your goal is to synthesize the information into your research, then the platform seems to have some tools to help do that, but it will still be a manual process. A CoPilot or similar integration could go a long way to improving the time to value of using this tool and the information it gathers for you.
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Empowered Systems
Very likely to recommend to a colleague if he deals with researching companies on a day-to-day basis since it captures real-time market data, financial information such as income statements and balance sheet items, as well as news items around strategic updates and analyst reports from top investment banks.
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Pros
AlphaSense
  • Key market trends- I input a topic name and get information related to the topic.
  • Competitor filings- Alphasense is able to get all the regulatory documents quickly.
  • Earnings calls- Alphasense now provides transcripts, which is incredibly helpful when I can't attend the earnings call live.
Read full review
Empowered Systems
  • ESG ratings - allowing us to benchmark practices and reporting.
  • Real time market data - allowing us to track target companies.
  • Financial information - allows us to gauge companies' historical and forecasted performance.
Read full review
Cons
AlphaSense
  • Provide access to research reports on latest technology topics like Small Modular Reactor in Nuclear industry
  • Curate end industry commentary based on particular account expectations on regular basis ( monthly/bi monthly)
  • Mail communication regarding latest topics that are included to the AlphaSense library
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Empowered Systems
  • Not very easy to navigate - needs user to spend time.
  • Should have an intelligent search option to enable targeted search.
  • Should have more granular coverage in terms of financials.
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Likelihood to Renew
AlphaSense
AlphaSense is a very useful tool and is reasonably priced for our organization. While I may not be a hyper-active user, it's a great resource when I need to quickly do a competitive landscape survey, review publicly available documents (transcripts, etc.), or review Wall Street research
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Empowered Systems
No answers on this topic
Usability
AlphaSense
The ability to quickly move between transcripts/research is excellent, as is the previews generated of excerpts around search terms, and really increases efficiency/ability to find what you are looking for. The advanced search functionality is more challenging to use, and can some times be difficult to figure out how to set the exact parameters you are looking for (however, once you have the search in place, it is easy to amend)
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Empowered Systems
No answers on this topic
Reliability and Availability
AlphaSense
The availability of Alphasense is great. I have used the software for multiple years and cannot remember ever having an outage issue. This is surprising actually, as I use other software applications that do not have regular outages, but still have outages periodically. Alphasense, on the other hand, never seems to have any outages. Good sign if I can't remember the software not working :).
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Empowered Systems
No answers on this topic
Performance
AlphaSense
Loading or performing searches on AlphaSense platform is reasonably fast for most of the time. However, it is sometimes unacceptably long for me to load PDF files (earnings presentation, supplementary financial report) on AlphaSense. Certain features might also take very long time, such as loading for "similar tables" across EDGAR filings, or downloading tables from EDGAR filings
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Empowered Systems
No answers on this topic
Support Rating
AlphaSense
Customer support is very prompt. I get personalized support for search recommendations and content that I could not find in my own search. Support checks in with me on a bi-monthly basis to keep me informed of the many different feature additions, I cannot find a more kind, understanding, and supportive team.
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Empowered Systems
No answers on this topic
In-Person Training
AlphaSense
The person was prepared, attentive, understood the nature of my questions, was willing to work through any difficulties or misunderstandings, was patient, and super pleasant to work with. Great customer service.
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Empowered Systems
No answers on this topic
Online Training
AlphaSense
Trainers address the basics, and such training was meant for new users. Instructions are really helpful by providing scenarios that our team will face in our daily tasks. It will be more thoughtful if the training is conducted by case studies so as to allow new users to get first-hand experience during the training.
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Empowered Systems
No answers on this topic
Implementation Rating
AlphaSense
seamless integration
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Empowered Systems
No answers on this topic
Alternatives Considered
AlphaSense
We primarily use Aiera for live transcripts but their transcripts are not as accurate and a bit more glitchy. AlphaSense is really strong on that front and even organizes your printouts with smart summaries and a collection of all of your highlights. It is much better for organizing your thoughts.
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Empowered Systems
Refinitiv Eikon is a wholesome product that scores over the above products in terms of the coverage universe, features, and credibility of data Refinitiv Eikon is a go-to source for financial and ESG data, whose credibility is well established in the industry and scores above other competitors in this aspect.
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Contract Terms and Pricing Model
AlphaSense
I believe this service is highly affordable for the value it creates. I think it is priced appropriately
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Empowered Systems
No answers on this topic
Scalability
AlphaSense
The sharing features provides by AlphaSense mean that it can be readily scaled for teams within an organization and, subject to compliance requirements, with client organizations. The ability to share annotations of transcripts and investor releases is valuable, and facilitates collaboration between analysts.
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Empowered Systems
No answers on this topic
Professional Services
AlphaSense
Very professional and knowledgeable team. Easy to work with and communicates in a way that's helpful for users who aren't experts on the platform
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Empowered Systems
No answers on this topic
Return on Investment
AlphaSense
  • AlphaSense has allowed us to generate deeper competitive insights. For example, we conducted an in depth analysis of the aerial data analytics (drone) industry, and AlphSense helped us narrow in on the market leaders and their various strengths / weaknesses.
  • AlphaSense has improved our team's overall efficiency. With Stream in particular, we are able to pinpoint insights in a matter of minutes through the transcript feature as opposed to having to conduct a series of calls ourselves. This is a significant time saver.
  • AlphaSense has allowed us to make more informed decisions on our public holdings by providing us with unfettered access to equity research analyst reports.
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Empowered Systems
  • Negative - Tool is pricey so not everybody can afford.
  • Positive - Coverage of real time market data is unmatched.
  • Positive - ESG data coverage is very useful.
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ScreenShots

AlphaSense Screenshots

Screenshot of AlphaSense's AI search, available across 2,000+ premium business data sources including SEC filings, earnings calls, broker research, business journals, news & more. It can be used to stay ahead of market-moving trends and instantly surface critical information buried within millions of documents.Screenshot of a single view of the industries, companies and themes within a fully-customizable dashboard, that can be tailored to fit any research process.Screenshot of a purpose-built generative AI that offers insights from a premium content universe.