Alterian Real-Time CX Platform vs. Quadient Inspire
Alterian Real-Time CX Platform vs. Quadient Inspire
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alterian Real-Time CX Platform | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A | |
Quadient Inspire | N/A | Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer. | N/A |
Alterian Real-Time CX Platform | Quadient Inspire | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The solution is highly modular. Pricing may differ a lot depending on usage and configuration. | ||||||||||||||
More Pricing Information |
Alterian Real-Time CX Platform | Quadient Inspire | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Alterian Real-Time CX Platform | Quadient Inspire | |
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Small Businesses | Ortto Score 8.8 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Verint Knowledge Management Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alterian Real-Time CX Platform | Quadient Inspire | |
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Likelihood to Recommend | - (0 ratings) | 9.7 (34 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 8.7 (18 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 7.9 (21 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Configurability | - (0 ratings) | 8.2 (1 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.3 (5 ratings) |
Ease of integration | - (0 ratings) | 1.0 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Professional Services | - (0 ratings) | 8.9 (5 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Alterian Real-Time CX Platform | Quadient Inspire | |
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Likelihood to Recommend | Alterian No answers on this topic | Quadient |
Pros | Alterian No answers on this topic | Quadient |
Cons | Alterian No answers on this topic | Quadient |
Likelihood to Renew | Alterian No answers on this topic | Quadient |
Usability | Alterian No answers on this topic | Quadient |
Reliability and Availability | Alterian No answers on this topic | Quadient |
Performance | Alterian No answers on this topic | Quadient |
Support Rating | Alterian No answers on this topic | Quadient |
In-Person Training | Alterian No answers on this topic | Quadient |
Online Training | Alterian No answers on this topic | Quadient |
Implementation Rating | Alterian No answers on this topic | Quadient |
Alternatives Considered | Alterian No answers on this topic | Quadient |
Contract Terms and Pricing Model | Alterian No answers on this topic | Quadient |
Scalability | Alterian No answers on this topic | Quadient |
Professional Services | Alterian No answers on this topic | Quadient |
Return on Investment | Alterian No answers on this topic | Quadient |
ScreenShots | Quadient Inspire Screenshots |