Amazon SES vs VerticalResponse | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 51 reviews and ratings

Score 8.6 out of 10

Based on 62 reviews and ratings

Feature Rating Comparison

Amazon SES

VerticalResponse

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Amazon SES

VerticalResponse

Dashboards

Standard reports

Custom reports

Pros

Amazon Simple Email Service is a much lower cost than most other solutions and truly makes cost a non-factor in most situations where we consider implementing it.
The API is so well documented that implementing Amazon Simple Email Service in nearly any application or codebase is achievable with basic coding knowledge.

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Verified User

Vice-President in Information Technology

Marketing & Advertising Company, 501-1000 employees

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The tools that they provide you with for building out emails are particularly easy to use. I love the drag and drop ability that gives anyone the opportunity to build professional looking emails without any extensive experience.
With the majority of people checking emails on mobile, it is necessary to have highly responsive designs and this tool does all the work for you, no developer is needed and that is a MAJOR plus.

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Marketing Manager

KryterionHealth, Wellness and Fitness, 51-200 employees

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Cons

Even if you do not want to spam, you cant send an email to the unverified users.
Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
When you want to send a lot of emails (in bulk), it takes a significant amount of time.

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Senior Solutions Architect

InfostretchInformation Technology and Services, 1001-5000 employees

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The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.

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Contracts and Grants Manager

Alternatives, Inc. (Chicago)11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

VerticalResponse 8.6

Based on 20 answers

Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.

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Business Analyst

Marcus Hotels & Resorts1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

VerticalResponse 9.0

Based on 5 answers

I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much

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Verified User

Manager in Sales

Wine and Spirits Company, 11-50 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

VerticalResponse 10.0

Based on 2 answers

Never had an issue with uptime

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CEO (Chief Executive Officer)

Small World LabsInternet, 11-50 employees

View all 2 answers on this topic

Performance

No score

No answers yet

No answers on this topic

VerticalResponse 10.0

Based on 2 answers

No issues

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CEO (Chief Executive Officer)

Small World LabsInternet, 11-50 employees

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Support Rating

Amazon SES 8.5

Based on 11 answers

We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.

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Diego Turcios Lara

Devops Engineer

Acklen AvenueComputer Software, 51-200 employees

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VerticalResponse 8.0

Based on 8 answers

At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor

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Verified User

Manager in Sales

Wine and Spirits Company, 11-50 employees

View all 8 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

VerticalResponse 9.0

Based on 1 answer

Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand

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Verified User

Board Member in Information Technology

Information Technology and Services Company, 1-10 employees

View all 1 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

VerticalResponse 10.0

Based on 8 answers

Salesforce integration never worked right. We had to abandon.

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Verified User

Professional in Customer Service

Computer Software Company, 51-200 employees

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Alternatives Considered

We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and could send emails from Amazon SES without problems.

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Francisco Mosse

Director

Efemosse SistemasInternet, 1-10 employees

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In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.

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Genie Huff-Forkner

Co-Owner, Executive Director of Marketing & Public Relations

New Media Vegas, LLCMarketing & Advertising, 1-10 employees

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Return on Investment

SES is still more cost effective than other email services like Mailgun.
Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
Not having to spend time worrying about SES reliability saves us frustration and money.

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Owner

Innovah LLCInformation Technology & Services, 1-10 employees

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We were able to blast out promotions our company was having to customers which created an increase in business.
By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.

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Verified User

Manager in Marketing

Transportation/Trucking/Railroad Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Amazon SES Editions & Modules

Edition

Sending Emails from an Application Hosted in Amazon EC2	Free¹
Sending Emails from an Application Hosted in Amazon EC2	$0.10 ($0.12)²
Sending Emails from Another Email Client or Software Package	$0.10 ($0.12)³
Receiving Email	Free⁴
Receiving Email	$0.10⁵

for first 62,000 emails
for every 1,000 emails after 62,000 (for each GB of storage)
for every 1,000 emails (for each GB of storage)
for the first 1,000 emails
for emails after the first 1,000

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

VerticalResponse Editions & Modules

Edition

Basic	$11.00¹
Pro	$16.00¹
Pro Plus	$196.00¹

Per Month

Additional Pricing Details

—

Rating Summary

Amazon SES

VerticalResponse

Amazon SES

VerticalResponse

Amazon SES

VerticalResponse

Amazon SES

VerticalResponse

Amazon SES

VerticalResponse

Amazon SES

VerticalResponse

Amazon SES

VerticalResponse

Amazon SES

VerticalResponse

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