Kabbage by American Express vs. Square POS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kabbage by American Express
Score 9.0 out of 10
N/A
Kabbage from American Express offers a data and technology platform to provide small businesses automated cash flow solutions, including business checking accounts, online payments, business insights and flexible lines of credit up to $250,000. Kabbage uses real-time data and automation to provide an integrated suite of financial tools empowering small businesses to spend less time on their books and more time on building thriving businesses.
$99
per month
Square POS
Score 9.1 out of 10
N/A
Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
$10
per each additional reader; first reader free
Pricing
Kabbage by American ExpressSquare POS
Editions & Modules
No answers on this topic
Each Transaction
2.6% + $0.10
per transaction
Square Reader for magstripe
$10
per each additional reader; first reader free
Square Stand for contactless and chip
$16
per month
Square Terminal
$27
per month
Square Register
$39
per 24 months
Square Reader for contactless and chip
$49
per reader
Square Point of Sale
Free
Offerings
Pricing Offerings
Kabbage by American ExpressSquare POS
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Kabbage by American ExpressSquare POS
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Kabbage by American ExpressSquare POS
Small Businesses
Square Invoices
Square Invoices
Score 9.2 out of 10
Shopify
Shopify
Score 8.8 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Kabbage by American ExpressSquare POS
Likelihood to Recommend
9.0
(2 ratings)
9.0
(58 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.6
(9 ratings)
Support Rating
-
(0 ratings)
8.7
(18 ratings)
User Testimonials
Kabbage by American ExpressSquare POS
Likelihood to Recommend
American Express
The project payments processing through this software is amazing and easy to create effective reports and easy on financial data analytics generation and invoicing tools are powerful. The platform has clean interface for the beginners to simply adapt on its functionalities and easy to navigate and provide excellent financial accurate results.
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Block, Inc (Square)
Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
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Pros
American Express
  • Radius connects with our salesforce and allows marketing to source lookalike prospects based on our historical close rates.
  • Radius helps us do market sizing for new potential verticals and research key signals for our current closed won records.
  • Radius Connect has been a very valuable tool for the sales team, providing more information on inbound leads that are not collected on the lead capture form.
  • Radius Connect also provides nearby similar businesses, helping sales source additional leads from the initial inbound.
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Block, Inc (Square)
  • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
  • Simple setup.
  • Generally uncomplicated pricing.
  • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
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Cons
American Express
  • Just the advance customizatiin.
  • Big documents management
  • Multiple reports gathering is not easy.
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Block, Inc (Square)
  • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
  • The high percentage of fees taken from sales
  • The difficulty in changing default settings
  • The layout of the “website” you can create is truly a nightmare
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Likelihood to Renew
American Express
No answers on this topic
Block, Inc (Square)
I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
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Usability
American Express
No answers on this topic
Block, Inc (Square)
Once set up, Square POS is very easy to use. I feel it is a little too easy. Many other solutions have some layer of complexity to them but Square POS is pretty straightforward and this makes it the ideal POS solution in my opinion. If a solution can remove the barriers to use and allow end users to get on with their tasks without being slowed down, then it is a winner. This is what we were able to achieve with Square POS.
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Support Rating
American Express
No answers on this topic
Block, Inc (Square)
An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
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Alternatives Considered
American Express
Compared to some of the competitor list intelligence vendors, Radius at the moment has the best SFDC integration
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Block, Inc (Square)
We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
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Return on Investment
American Express
  • Great solution to provide quality financial data management services and the best estimates production.
  • Powerful to analyze multiple projects transactions data and the collaboration across various teams.
  • Easy to track all the expenses and transactions.
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Block, Inc (Square)
  • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
  • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
  • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
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