amoCRM vs. Bitrix24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
amoCRM
Score 7.7 out of 10
Small Businesses (1-50 employees)
amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.
$15
/user/month
Bitrix24
Score 8.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
Pricing
amoCRMBitrix24
Editions & Modules
Basic
$15
/user/month
Advanced
$25.00
/user/month
Enterprise
$45
/user/month
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Offerings
Pricing Offerings
amoCRMBitrix24
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.Price per month when paying for 1 year.
More Pricing Information
Community Pulse
amoCRMBitrix24
Considered Both Products
amoCRM

No answer on this topic

Bitrix24
Chose Bitrix24
Bitrix24 has a very wide functionality, compared to competitors. But the technical program is crude. It is very unstable work. Therefore, our company currently uses amoCRM.
Chose Bitrix24
I've attempted various task administration/joint effort apparatuses including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, and so on. I can't address the client support of Bitrix, as I haven't reached them. Up until now, the framework has been genuinely dependable. The …
Chose Bitrix24
It is easy to use and flexible to use in our company.
Top Pros
Top Cons
Features
amoCRMBitrix24
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
amoCRM
8.8
2 Ratings
14% above category average
Bitrix24
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management8.42 Ratings00 Ratings
Opportunity management8.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.42 Ratings00 Ratings
Interaction tracking9.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
amoCRM
8.4
2 Ratings
11% above category average
Bitrix24
-
Ratings
Call center management8.42 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
amoCRM
8.8
2 Ratings
15% above category average
Bitrix24
-
Ratings
Lead management10.02 Ratings00 Ratings
Email marketing7.72 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
amoCRM
6.3
2 Ratings
18% below category average
Bitrix24
-
Ratings
Task management8.22 Ratings00 Ratings
Billing and invoicing management5.01 Ratings00 Ratings
Reporting5.72 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
amoCRM
7.5
2 Ratings
1% below category average
Bitrix24
-
Ratings
Forecasting7.22 Ratings00 Ratings
Pipeline visualization10.02 Ratings00 Ratings
Customizable reports5.12 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
amoCRM
8.5
2 Ratings
12% above category average
Bitrix24
-
Ratings
Custom fields10.02 Ratings00 Ratings
Scripting environment7.01 Ratings00 Ratings
API for custom integration8.42 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
amoCRM
9.2
2 Ratings
10% above category average
Bitrix24
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions8.42 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
amoCRM
10.0
1 Ratings
32% above category average
Bitrix24
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement10.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
amoCRM
8.4
2 Ratings
16% above category average
Bitrix24
-
Ratings
Marketing automation8.42 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
amoCRM
8.4
2 Ratings
11% above category average
Bitrix24
-
Ratings
Mobile access8.42 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
amoCRM
-
Ratings
Bitrix24
7.4
21 Ratings
6% below category average
Task Management00 Ratings7.021 Ratings
Gantt Charts00 Ratings8.017 Ratings
Scheduling00 Ratings8.618 Ratings
Workflow Automation00 Ratings6.918 Ratings
Mobile Access00 Ratings5.120 Ratings
Search00 Ratings8.019 Ratings
Visual planning tools00 Ratings8.519 Ratings
Communication
Comparison of Communication features of Product A and Product B
amoCRM
-
Ratings
Bitrix24
8.4
21 Ratings
5% above category average
Chat00 Ratings9.020 Ratings
Notifications00 Ratings7.521 Ratings
Discussions00 Ratings8.520 Ratings
Surveys00 Ratings8.515 Ratings
Internal knowledgebase00 Ratings8.518 Ratings
Integrates with GoToMeeting00 Ratings8.38 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.012 Ratings
Integrates with Outlook00 Ratings8.011 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
amoCRM
-
Ratings
Bitrix24
7.4
22 Ratings
9% below category average
Versioning00 Ratings7.518 Ratings
Video files00 Ratings7.416 Ratings
Audio files00 Ratings7.915 Ratings
Document collaboration00 Ratings7.022 Ratings
Access control00 Ratings8.520 Ratings
Advanced security features00 Ratings7.518 Ratings
Integrates with Google Drive00 Ratings7.016 Ratings
Device sync00 Ratings6.518 Ratings
Best Alternatives
amoCRMBitrix24
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Stackby
Stackby
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
amoCRMBitrix24
Likelihood to Recommend
8.2
(2 ratings)
8.2
(22 ratings)
Usability
-
(0 ratings)
8.5
(9 ratings)
Support Rating
-
(0 ratings)
9.0
(9 ratings)
User Testimonials
amoCRMBitrix24
Likelihood to Recommend
amoCRM, LLC
Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Read full review
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
Read full review
Pros
amoCRM, LLC
  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Read full review
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review
Cons
amoCRM, LLC
  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Read full review
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
Usability
amoCRM, LLC
No answers on this topic
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
Read full review
Support Rating
amoCRM, LLC
No answers on this topic
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
Read full review
Alternatives Considered
amoCRM, LLC
Reasons why we chose amoCRM: 1. It's customizable, we can add custom fields and processes. 2. It has a lot of ready integrations with services we use. 3. Rich API that allows building completely custom analytics based on data from CRM. 4. UI can be customized too. We show our internal users all the data they need to work with the client.
Read full review
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
Read full review
Return on Investment
amoCRM, LLC
  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Read full review
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Read full review
ScreenShots

amoCRM Screenshots

Screenshot of Digital Pipeline (Automated lead warming and follow-up)Screenshot of Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.Screenshot of Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business.Screenshot of Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more.Screenshot of Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free.Screenshot of Lead profile with click to call, email, and chat

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of