AnyDesk vs Wayk Bastion

• Easy to use.
• You can choose an alias for your machine instead of a number ID.
• It has a good mobile app.
• It does not consume much RAM or slow down the machine upon startup.

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• Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
• Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
• The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.

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• The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.

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• Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
• Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.

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• Easy access to client devices which is a very positive impact on our institute.
• According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
• Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.

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• There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users

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