What users are saying about
8 Ratings
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Score 8 out of 100
10 Ratings
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Score 4.5 out of 100

Likelihood to Recommend

Appcues

Appcues works well for building in-app walkthroughs, modal windows to pop up information to users, and collect feedback from users. It's very easy to use, but it can be cumbersome at times and you do run into roadblocks that force you to create workarounds. For more purposes Appcues works great.
Tim Aderman | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

SALESmanago is great in getting an overview of your contacts, leads, and customers. Easy-to-use features e.g. the drag & drop e-mail editor in combination with powerful automation workflows create a fast and efficient way of automating your marketing systems. When it comes to connecting SALESmanago to external tools, it needs to be solved with custom integrations via API.
Lennart Hagemann | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Appcues
SALESmanago CDP & Marketing Automation
7.9
WYSIWYG email editor
Appcues
SALESmanago CDP & Marketing Automation
8.2
Dynamic content
Appcues
SALESmanago CDP & Marketing Automation
7.7
Ability to test dynamic content
Appcues
SALESmanago CDP & Marketing Automation
5.5
Landing pages
Appcues
SALESmanago CDP & Marketing Automation
7.3
A/B testing
Appcues
SALESmanago CDP & Marketing Automation
8.2
Mobile optimization
Appcues
SALESmanago CDP & Marketing Automation
8.6
Email deliverability reporting
Appcues
SALESmanago CDP & Marketing Automation
8.6
List management
Appcues
SALESmanago CDP & Marketing Automation
8.6
Triggered drip sequences
Appcues
SALESmanago CDP & Marketing Automation
8.6

Lead Management

Appcues
SALESmanago CDP & Marketing Automation
7.7
Lead nurturing
Appcues
SALESmanago CDP & Marketing Automation
8.6
Lead scoring and grading
Appcues
SALESmanago CDP & Marketing Automation
8.6
Data quality management
Appcues
SALESmanago CDP & Marketing Automation
5.5
Automated sales alerts and tasks
Appcues
SALESmanago CDP & Marketing Automation
8.2

Campaign Management

Appcues
SALESmanago CDP & Marketing Automation
7.5
Calendaring
Appcues
SALESmanago CDP & Marketing Automation
8.2
Event/webinar marketing
Appcues
SALESmanago CDP & Marketing Automation
6.8

Social Media Marketing

Appcues
SALESmanago CDP & Marketing Automation
7.5
Social sharing and campaigns
Appcues
SALESmanago CDP & Marketing Automation
7.7
Social profile integration
Appcues
SALESmanago CDP & Marketing Automation
7.3

Reporting & Analytics

Appcues
SALESmanago CDP & Marketing Automation
8.2
Dashboards
Appcues
SALESmanago CDP & Marketing Automation
8.6
Standard reports
Appcues
SALESmanago CDP & Marketing Automation
8.6
Custom reports
Appcues
SALESmanago CDP & Marketing Automation
7.3

Platform & Infrastructure

Appcues
SALESmanago CDP & Marketing Automation
7.5
API
Appcues
SALESmanago CDP & Marketing Automation
9.1
Role-based workflow & approvals
Appcues
SALESmanago CDP & Marketing Automation
9.1
Customizability
Appcues
SALESmanago CDP & Marketing Automation
4.5
Integration with Salesforce.com
Appcues
SALESmanago CDP & Marketing Automation
8.2
Integration with Microsoft Dynamics CRM
Appcues
SALESmanago CDP & Marketing Automation
7.0
Integration with SugarCRM
Appcues
SALESmanago CDP & Marketing Automation
7.0

Pros

Appcues

  • Appcues makes the setup process extremely simple. Rather than having to build all of the cues and flows into our app, we simply installed the Appcues code which essentially lays over top our app and allows us to build any new flows we'd like and push them live without having to consult our engineers.
  • Appcues provides a variety of cue options to display to users. There are tooltips, slide outs and full modals. This allows us to target users on different pages without being too invasive.
  • Their targeting and reporting is also superb. We're able to show flows to certain users based on URL paths and other actions they've taken within our app. We can also see some great reports of users who have completed our flows and metrics on where they stopped if they did not complete a flow.
Jared DeLong | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • The solution is easy to use, once you learn it. Given that the marketing automation software is very complex, they managed to create a user-friendly interface, easy to use even without programming knowledge.
  • Educates users and customers - It is impressive how many resources SALESmanago invested in educating customers. We are talking about video tutorials, webinars every Tuesday, Wednesday and Thursday, blog articles, infographics, free eBooks, Marketing Automation Day, events etc.
  • Multiple tools integrated into one - it's a habit that you find all the information and tools you need in one place. There are other solutions on the market, but SALESmanago is among the only ones that provides an overview
  • 30 day free trial - the advantage is that you do not have to pay first to use the solution. In the 30 day trial you have the opportunity to discover all the secrets of this tool and see if it fits to your business.
daraban cosmin | TrustRadius Reviewer

Cons

Appcues

  • There are certain limitations of where tooltips can be placed, depending on the application is built.
  • The way 'appcues' are organized in the management console can be a little more user-friendly.
Juan Palma | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • Their expansion into the US has not been very successful, and if you are a West Coast customer want training, be prepared to get up at 4 a.m.
  • While their functionality is comparable to competing products there is nothing particularly unique to what they offer
  • Their instructional literature was obviously not produced by people for who English is a first language and they are not particularly English proficient.
Lou Covey | TrustRadius Reviewer

Alternatives Considered

Appcues

One of the things we really loved about Appcues that ultimately led us to go with them is that it has a two-way integration with Heap Analytics. We are big fans of Heap, so being able to create user segments in Heap and push them over to Appcues to show modals to was a huge plus to us. We also found Appcues to be easier than many of the other products out there, which meant less time training new employees how to use it.
Tim Aderman | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

SALESmanago competes well on functionality with other offerings and we agreed to work with them because they were very aggressive in the beginning, but every customer we sent their way was turned off by the sales personnel
Lou Covey | TrustRadius Reviewer

Return on Investment

Appcues

  • We receive less support tickets from new users because our Appcues flows guide them through completing basic tasks in their account.
  • Customers in our trial accounts and free accounts rarely reach out to our team with setup needs.
  • Customers using our Appcues flows love the experience, which is crucial during the onboarding process -- especially since our user-base can be less technically savvy.
Jared DeLong | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • Just cart recovery boosts turnover a lot.
  • 1-1 newsletter with dynamic content is great way to deliver intelligent email marketing.
  • If you make a long term contract there is a big discount.
David Vopelka | TrustRadius Reviewer

Screenshots

Appcues

Pricing Details

Appcues

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Appcues Editions & Modules

Edition
Essentials$2991
Growth$8792
EnterpriseContact sales team
  1. per month/billed monthly
  2. per month/billed annually
Additional Pricing Details

SALESmanago CDP & Marketing Automation

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
222 USD*

* number of contacts/per month

SALESmanago CDP & Marketing Automation Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Appcues
8.0
SALESmanago CDP & Marketing Automation
8.2

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