Apptoto vs. 24sessions, from MessageBird

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptoto
Score 9.2 out of 10
N/A
Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.N/A
24sessions, from MessageBird
Score 5.5 out of 10
N/A
24sessions is a video customer engagement software solution, now from MessageBird since the April, 2021 acquisition. It supports scheduling, video calling experiences and analytics solution to drive the customer journey. It enables users to create video calls that comply with security requirements and existing workflows.N/A
Pricing
Apptoto24sessions, from MessageBird
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apptoto24sessions, from MessageBird
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Apptoto24sessions, from MessageBird
Top Pros

No answers on this topic

Top Cons
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Apptoto24sessions, from MessageBird
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User Ratings
Apptoto24sessions, from MessageBird
Likelihood to Recommend
8.5
(5 ratings)
5.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Apptoto24sessions, from MessageBird
Likelihood to Recommend
Apptoto
For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
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MessageBird
24sessions is perfect for appointments such as coaching (my use case) where you want them to be able to go into your booking calendar, choose a time and schedule the appointment - or to schedule it from your end. They they get an email on creation and reminder email. I find it not helpful or at least, not at all intuitive, for setting up a host created meeting immediately. You can create it so you can be live at anytime, but host created isn't as any to set up
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Pros
Apptoto
  • Appointment Reminders.
  • Availability confirmation
  • Schedule and reschedule the appointments.
  • SMS alert.
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MessageBird
  • Call reminders and follow up incl reviews
  • Easy for the client to access the call without needing to download software
  • Customizable branding
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Cons
Apptoto
  • Salesforce Integrations
  • Support with making custom integrations
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MessageBird
  • Recording feature being available again
  • Faster call set for spur of the moment, host initiated calls
  • No ability to call in using a phone for those without internet/low speed access.
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Support Rating
Apptoto
Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
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MessageBird
No answers on this topic
Alternatives Considered
Apptoto
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
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MessageBird
I use 24sessions predominantly as I have large discount with it and it works for scheduling clients. The user interface is helpful for past meetings. 24sessions is click and go - no account or software is needed for the client. Zoom and Google Meet do have dial-in capabilities. Zoom is more widely known so potentially more trusted for clients, even though similar abilities. Zoom is more customisable in the call (turn off certain thing or on others). Google Meet is great for google account clients, but a surprising number don't have Google accts I've found.
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Return on Investment
Apptoto
  • Reduced our no shows dramatically.
  • Reminds clients of our email and phone numbers.
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MessageBird
  • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
  • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
  • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
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ScreenShots

Apptoto Screenshots

Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.