TrustRadius

Apptoto vs. Bird

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptoto
Score 8.1 out of 10
N/A
Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.N/A
Bird
Score 8.5 out of 10
N/A
Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.
$45
per month 3000 monthly contacts
Pricing
ApptotoBird
Editions & Modules
No answers on this topic
API Pricing - WhatsApp
$0.01
per message
API Pricing - Voice
$0.01
per minute
API Pricing - SMS
$0.01
per message
API Pricing - Numbers
$1
per month
Pro
$50
per month
Pro Plus
$150
per month
Start Up
Free
Custom Plan
Contact sales team
Offerings
Pricing Offerings
ApptotoBird
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ApptotoBird
Best Alternatives
ApptotoBird
Small Businesses
vcita
vcita
Score 9.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
LeanData
LeanData
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.5 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApptotoBird
Likelihood to Recommend
8.5
(5 ratings)
5.3
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
ApptotoBird
Likelihood to Recommend
Apptoto
For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
Verified User
Anonymous
Read full review
Bird (formerly MessageBird)
MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
PR
Pablo Ritchie
Product Manager
Read full review
Pros
Apptoto
  • Appointment Reminders.
  • Availability confirmation
  • Schedule and reschedule the appointments.
  • SMS alert.
Verified User
Anonymous
Read full review
Bird (formerly MessageBird)
  • Call reminders and follow up incl reviews
  • Easy for the client to access the call without needing to download software
  • Customizable branding
Verified User
Anonymous
Read full review
Cons
Apptoto
  • Salesforce Integrations
  • Support with making custom integrations
Kurt Johansen | TrustRadius Reviewer
Kurt Johansen
DBA and Process Manager
Read full review
Bird (formerly MessageBird)
  • SMS authentication is pricey (like other players)
  • Lack dedicated SMS phone numbers for Brazil
Verified User
Anonymous
Read full review
Support Rating
Apptoto
Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
Mandi Blackburn | TrustRadius Reviewer
Mandi Blackburn
Administrative Assistant
Read full review
Bird (formerly MessageBird)
No answers on this topic
Alternatives Considered
Apptoto
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
Verified User
Anonymous
Read full review
Bird (formerly MessageBird)
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
PR
Pablo Ritchie
Product Manager
Read full review
Return on Investment
Apptoto
  • Reduced our no shows dramatically.
  • Reminds clients of our email and phone numbers.
Dave Greenbaum | TrustRadius Reviewer
Dave Greenbaum
Technician and Owner
Read full review
Bird (formerly MessageBird)
  • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
  • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
  • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
Verified User
Anonymous
Read full review
ScreenShots

Apptoto Screenshots

Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.