What users are saying about

Apttus

Top Rated
39 Ratings

Chili Piper

11 Ratings

Apttus

Top Rated
39 Ratings
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Score 7.3 out of 101

Chili Piper

11 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
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Chili Piper

This product saves time, it's as simple as that. It allows your inside sales team to spend more time working and less time completing the arduous task of sending out calendar invites. As an organization we have seen a noticeable uptick in the amount of demos booked since bringing on Chili Piper. The organization has grown quite a bit and I think Chili Piper has allowed us to be more scalable.
Scott Mackinnon profile photo

Feature Rating Comparison

CPQ

Apttus
6.5
Chili Piper
Quote sharing/sending
Apttus
7.1
Chili Piper
Product configuration
Apttus
6.7
Chili Piper
Configuration options
Apttus
7.1
Chili Piper
Pricing rules
Apttus
7.1
Chili Piper
Price adjustment
Apttus
6.9
Chili Piper
Purchase history and open contracts
Apttus
6.1
Chili Piper
Guided selling/Sales portal
Apttus
5.2
Chili Piper
CPQ reporting & analytics
Apttus
5.7
Chili Piper
CPQ-CRM integration
Apttus
7.6
Chili Piper
Attachments to quotes
Apttus
5.9
Chili Piper

Pros

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland profile photo
  • Chili Piper integrates with Marketo and Salesforce very well which I haven't seen other calendar apps do yet.
  • The set up is very easy, with great support and documentation.
  • Chili Piper supports complex routing rules
Sharon Troia profile photo

Cons

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
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  • Routing could be more advanced
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Likelihood to Renew

Apttus10.0
Based on 9 answers
The rating is based on several things:1) Ongoing support requirements being able to be addressed by cross training existing Salesforce administrators2) Apttus superior corporate vision for the quote to cash space3) Apttus execution of the corporate vision with automated agents (Max), and Artificial Intelligence/Machine Learning offerings to leverage the investment in Configure Price Quote4) Apttus corporate health and investment in the product line
Jack Borland profile photo
No score
No answers yet
No answers on this topic

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
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No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We used QuoteWerks which did not integrate well with Salesforce. It had no approval process and the price book lived on each person's computer. If they did not connect to the server they were quoting old pricing. It allowed them to create products on the fly.
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We started with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and use marketing automation, we felt the need to upgrade to Chili Piper.
Sharon Troia profile photo

Return on Investment

  • Generated more than 12,000 quotes since we installed 3 years ago. Related to >164MM in deal bookings.
  • Training is not straight-forward as each instance is different. So, having a tools ops person to understand the deep offering is important.
No photo available
  • Chili Piper has made it easier to track lead referrals and report and improve conversions
  • Chili Piper has made it more streamlined to hand of from sales to customer success for faster onboarding
  • Chili Piper has sped up lead to conversion time due to getting them directly on the sales calendar with all proper tracking
Sharon Troia profile photo

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Apttus Editions & Modules
Apttus
Additional Pricing Details

Chili Piper

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Chili Piper Editions & Modules
Chili Piper
Edition
Intelligent Meeting Distribution
$25/user/month billed annually1
Intelligent Form Booker
$200/month for the first page and $50/month for each additional page2
1. Per User
2. Per Active Page
Additional Pricing Details
Onboarding and Support are included at no additional charge.