What users are saying about
44 Ratings
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112 Ratings
44 Ratings
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Score 6.4 out of 100

Oracle CPQ Cloud

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112 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
Anonymous | TrustRadius Reviewer

Oracle CPQ Cloud

Oracle CPQ Cloud is well suited for companies that have customizable/configurable products to sell. If your products come with options such as a choice of colors, models, upgrades, accessories, etc., I believe that CPQ would benefit you greatly. But conversely, if you only sell standard products that basically come as is or have very few options, I think CPQ could potentially be much more than what you need. It really depends on your specific needs. The pricing engine in CPQ very robust allowing for complex pricing strategies, so this in itself could be very useful to some organizations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Apttus
5.4
Oracle CPQ Cloud
7.4
Quote sharing/sending
Apttus
5.9
Oracle CPQ Cloud
8.0
Product configuration
Apttus
5.0
Oracle CPQ Cloud
8.0
Configuration options
Apttus
5.9
Oracle CPQ Cloud
8.1
Pricing rules
Apttus
5.9
Oracle CPQ Cloud
7.7
Price adjustment
Apttus
5.1
Oracle CPQ Cloud
7.3
Purchase history and open contracts
Apttus
6.0
Oracle CPQ Cloud
6.3
Guided selling/Sales portal
Apttus
4.2
Oracle CPQ Cloud
7.0
CPQ reporting & analytics
Apttus
4.4
Oracle CPQ Cloud
6.0
CPQ-CRM integration
Apttus
7.5
Oracle CPQ Cloud
7.4
Attachments to quotes
Apttus
4.5
Oracle CPQ Cloud
7.8
Order capturing
Apttus
Oracle CPQ Cloud
8.2

Pros

Apttus

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland | TrustRadius Reviewer

Oracle CPQ Cloud

  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
  • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
Francis Beiring | TrustRadius Reviewer

Cons

Apttus

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
Anonymous | TrustRadius Reviewer

Oracle CPQ Cloud

  • Significant setup time, cost, and maintenance. We have to use an implementation partner
  • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
  • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
Michael Weissberg | TrustRadius Reviewer

Likelihood to Renew

Apttus

Apttus 9.9
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins | TrustRadius Reviewer

Oracle CPQ Cloud

Oracle CPQ Cloud 10.0
Based on 27 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

Usability

Apttus

Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.
Anonymous | TrustRadius Reviewer

Oracle CPQ Cloud

Oracle CPQ Cloud 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

Reliability and Availability

Apttus

Apttus 10.0
Based on 2 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
Anonymous | TrustRadius Reviewer

Oracle CPQ Cloud

Oracle CPQ Cloud 10.0
Based on 3 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

Performance

Apttus

Apttus 10.0
Based on 2 answers
No answer on this topic is available.

Oracle CPQ Cloud

Oracle CPQ Cloud 8.0
Based on 2 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

Support

Apttus

Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
Anonymous | TrustRadius Reviewer

Oracle CPQ Cloud

Oracle CPQ Cloud 9.0
Based on 4 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

In-Person Training

Apttus

No score
No answers yet
No answers on this topic

Oracle CPQ Cloud

Oracle CPQ Cloud 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

Online Training

Apttus

Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
Anonymous | TrustRadius Reviewer

Oracle CPQ Cloud

No score
No answers yet
No answers on this topic

Implementation

Apttus

Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins | TrustRadius Reviewer

Oracle CPQ Cloud

Oracle CPQ Cloud 2.0
Based on 6 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

Alternatives Considered

Apttus

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou | TrustRadius Reviewer

Oracle CPQ Cloud

Oracle CPQ was an easier integration for us than the other options would have been, but it also has more of the options that we were looking for because we use it for multiple purposes. We were happy with the flows we were able to create in the platform and the results we have and since implementing this solution
Jack Hui | TrustRadius Reviewer

Return on Investment

Apttus

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
Anonymous | TrustRadius Reviewer

Oracle CPQ Cloud

  • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
  • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
  • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
Josh Saylor | TrustRadius Reviewer

Screenshots

Oracle CPQ Cloud

Pricing Details

Apttus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CPQ Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Apttus
5.7
Oracle CPQ Cloud
7.9

Likelihood to Renew

Apttus
9.9
Oracle CPQ Cloud
10.0

Usability

Apttus
8.0
Oracle CPQ Cloud
4.0

Reliability and Availability

Apttus
10.0
Oracle CPQ Cloud
10.0

Performance

Apttus
10.0
Oracle CPQ Cloud
8.0

Support

Apttus
8.0
Oracle CPQ Cloud
9.0

In-Person Training

Apttus
Oracle CPQ Cloud
8.0

Online Training

Apttus
7.0
Oracle CPQ Cloud

Implementation

Apttus
1.0
Oracle CPQ Cloud
2.0

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