What users are saying about
142 Ratings
142 Ratings
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Score 8.8 out of 100
40 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Articulate 360 is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
  • Brightcove Video is rated higher in 1 area: Usability

Likelihood to Recommend

9.1

Articulate 360

91%
60 Ratings
7.9

Brightcove Video

79%
16 Ratings

Likelihood to Renew

9.1

Articulate 360

91%
1 Rating
9.0

Brightcove Video

90%
13 Ratings

Usability

8.5

Articulate 360

85%
8 Ratings
9.0

Brightcove Video

90%
1 Rating

Support Rating

7.6

Articulate 360

76%
23 Ratings
4.0

Brightcove Video

40%
4 Ratings

Likelihood to Recommend

Articulate 360

Articulate 360 is a great authoring tool for beginners. It has a very clean user interface and makes creating courses a breeze. You don't need to have much experience as an instructional designer to create a great and professional-looking course. I would recommend it for instructors who want to create intuitive courses available on many different platforms.
Jonathan Delgado | TrustRadius Reviewer

Brightcove Video

It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
Anonymous | TrustRadius Reviewer

Pros

Articulate 360

  • Ease of use/ability to learn how to use features
  • Clean and simple design output makes it easy for learners to navigate through courses
  • Freedom to create what your imagination can dream up
  • Community Support from e-learning heroes is great! Any issues are normally resolved with the community within a day and articulate staff still follows up.
  • 360 is always being upgraded and improved with character bundles, image/video content, and new feature roll-outs.
Anonymous | TrustRadius Reviewer

Brightcove Video

  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
Anonymous | TrustRadius Reviewer

Cons

Articulate 360

  • More flexibility to customize the look and feel of Articulate Rise templates (think of position of corporate logo and colors in quizzes)
  • A functionality that I would love to see is A morph transition
  • The JavaScript trigger can’t be used in preview mode. This really slows down the workflow when working with JavaScript
Paul Alders | TrustRadius Reviewer

Brightcove Video

  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
Anonymous | TrustRadius Reviewer

Pricing Details

Articulate 360

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per year

Articulate 360 Editions & Modules

Edition
Teams$1,299.001
  1. per year
Additional Pricing Details
Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,299 per user, per year, and individual subscriptions perfect for freelancers are available for $999 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices.

Brightcove Video

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Brightcove Video Editions & Modules

Additional Pricing Details

Likelihood to Renew

Articulate 360

Articulate 360 9.1
Based on 1 answer
Articulate 360 is now an integral part of our offering
Phil Mayor | TrustRadius Reviewer

Brightcove Video

Brightcove Video 9.0
Based on 13 answers
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
Colby Iannazzo | TrustRadius Reviewer

Usability

Articulate 360

Articulate 360 8.5
Based on 8 answers
Overall I can't fault Articulate 360. Sure, there are always enhancements that an individual user would like to see introduced, but generally speaking the usability is second to none.
Articulate 360 offers something for users of all levels. It can be friendly enough not to turn off novices, but has enough about it to keep the professional coming back for more.
David Tait | TrustRadius Reviewer

Brightcove Video

Brightcove Video 9.0
Based on 1 answer
Very usable! I don't see any major flaws
Anonymous | TrustRadius Reviewer

Support Rating

Articulate 360

Articulate 360 7.6
Based on 23 answers
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Anonymous | TrustRadius Reviewer

Brightcove Video

Brightcove Video 4.0
Based on 4 answers
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Stacy Stanislaw | TrustRadius Reviewer

Alternatives Considered

Articulate 360

Articulate 360 has the total package vs the other tools. If you just wanted to do video, you can use tools like Camtasia. Another elearning tool I have tried is called Viewlet Builder. It was a very stripped down version of a Storyline type software where you could create and produce elearning modules as well. Articulate 360 has pretty much all of the capabilities of the other kinds of elearning development tools, so you pretty much only need one suite instead of compiling a toolkit of mixed software
Anonymous | TrustRadius Reviewer

Brightcove Video

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
Anonymous | TrustRadius Reviewer

Return on Investment

Articulate 360

  • So far we have been able to implement a host of interactive eLearnings that have received a widely positive reception from our learner base! It has some glitches but everyone is mostly happy with it and seem to learn a lot.
  • Rise is so easy to use that I can whip up a course as easily as I can whip up an outline, so usually, I just dive into course creation and share that as my "outline." This helps me get work done faster.
  • Being able to review my work with the 'Review' tool has allowed us to collaborate much more quickly, which has DEEPLY benefitted one of our big revenue-generating projects last year.
Rebecca Mogollón | TrustRadius Reviewer

Brightcove Video

  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
Grant Benatar | TrustRadius Reviewer

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