Articulate 360 vs. Saba Cloud

For the way that we use it, we embed a lot of SME videos. We call them "talking head videos," but they're really interviewing the experts and having that as something, leveraging those so people can learn, as we say, tips from the pros. So I mean it does that pretty seamlessly. I think the only thing that's a little more time and effort on our part is adding the closed captions. That takes a little more going in and out of Storyline to create a VTT file. I mean, it's like we had to create a reference guide on how to do it because, because it was so complex for having to add closed captions to our embedded video. So if there's a way to make that a little easier, that'd be great. I know everybody would be happy.

Incentivized

Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Incentivized

• So Articulate does very well with usability, so it's a very easy product to use. I've had to onboard an employee who was able to learn the program within a month, I think was amazing, and they were able to create the first course within five months of working at the company. So if that's not a testament to how easy it is to use, I don't know what is.

Incentivized

• Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees.
• Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals.
• Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS.

Incentivized

• The most hiccups that I've recently experienced are honestly involved with AI and just my trying to learn AI and figure out how we can maximize that for our business case. The AI voiceover is what I'm specifically curious about and trying to learn more. So in regards to the AI, there's still some shuffling needs to be done. SSML that needs to be added for it to read correctly. There is a very large amount of voices and dialects, which I think is beneficial. It was also a little overwhelming in trying to play around with it and find that right part. So just continuing to look through the community and find the guidance that I need to essentially make the audio, make the voiceover work better and read the words correctly. For example, one of my most popular courses that I sell is Record Your Time and it kept reading, it records your time, and I could not figure out how to make those words. We've submitted a ticket, you guys have been very helpful, but we can't really figure out how to make those little nuances work with the complex English language.

Incentivized

• Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved.
• Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly.

I haven't seen any other platform for developing learning materials that is as comprehensive or as reliable as Articulate has proven to be for our use. Because our group has a number of PowerPoint power users, the PowerPoint integration with Articulate is particularly beneficial.

Incentivized

Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.

Storyline specifically has a bit of a learning curve. There are a lot of creative ways to develop your course, but you have to have a good understanding of triggers and variables. It is nice that there are a ton of webinars that help with these features. The UI is the main selling point because it really is similar to PowerPoint.

Incentivized

As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.

I love how when there is any downtime that the user can still access the tool

Incentivized

Pages load fast, the videos play normally, and I haven't seen any delays in the system

Incentivized

I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.

For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.

The instructors don't know how to use it.

Incentivized

The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.

Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.

Was not involved with integration.

Incentivized

So I started off, the very first authoring tool I ever used was Captivate over 10 years or 15 years ago, that kind of thing. I think that was just because that was the tool that the team was using at the time. That was my first experience ever with an authoring tool. I found the learning curve to be very extreme, and it was kind of hard to, I mean, you get there, but that was really the first authoring tool that I really had my hands on that I used for a little bit. Then ultimately in that role, I ended up doing much more instructor-led training. So I got further away from self-paced training. Then I wasn't really using it when I knew I was coming back to that online self-study realm. And they actually asked me, what tool is it? What tool do you want to use? I want to go Storyline this time. So I had talked to other companies and organizations, honestly, I've even seen in job openings, they're asking for Storyline experience specifically. So I was like, okay, industry, this would be a smart move for me too. They're asking for specifically storyline.

Incentivized

We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.

Easy to use. Cheap. It has a lot of features.

• We're just now launching our first program that was created in Articulate 360, so I'd be able to provide you with a better answer in January when the program goes live. We've completed our beta and pilot and so far, we've received great feedback from our learners who have participated in the program. We've set our baseline with this program and look forward to growing our knowledge of Articulate 360 and creating enhanced future programs.

Incentivized

• This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.

Incentivized