What users are saying about
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Top Rated
320 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
CenterPoint Payroll
Employee demographic data
Ascentis
8.0
CenterPoint Payroll
Employment history
Ascentis
7.9
CenterPoint Payroll
Job profiles and administration
Ascentis
7.7
CenterPoint Payroll
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
CenterPoint Payroll
Organizational charting
Ascentis
6.5
CenterPoint Payroll
Organization and location management
Ascentis
7.6
CenterPoint Payroll
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
CenterPoint Payroll

Payroll Management

Ascentis
8.3
CenterPoint Payroll
10.0
Pay calculation
Ascentis
8.5
CenterPoint Payroll
10.0
Support for external payroll vendors
Ascentis
7.7
CenterPoint Payroll
Off-cycle/On-Demand payment
Ascentis
8.3
CenterPoint Payroll
Benefit plan administration
Ascentis
7.7
CenterPoint Payroll
10.0
Direct deposit files
Ascentis
9.0
CenterPoint Payroll
10.0
Salary revision and increment management
Ascentis
8.1
CenterPoint Payroll
10.0
Reimbursement management
Ascentis
8.4
CenterPoint Payroll
10.0

Leave and Attendance Management

Ascentis
8.0
CenterPoint Payroll
Approval workflow
Ascentis
8.4
CenterPoint Payroll
Balance details
Ascentis
7.9
CenterPoint Payroll
Annual carry-forward and encashment
Ascentis
7.7
CenterPoint Payroll

Employee Self Service

Ascentis
8.2
CenterPoint Payroll
View and generate pay and benefit information
Ascentis
8.2
CenterPoint Payroll
Update personal information
Ascentis
8.6
CenterPoint Payroll
View company policy documentation
Ascentis
7.7
CenterPoint Payroll
Employee recognition
Ascentis
7.7
CenterPoint Payroll
View job history
Ascentis
8.6
CenterPoint Payroll

Asset Management

Ascentis
6.1
CenterPoint Payroll
Tracking of all physical assets
Ascentis
6.1
CenterPoint Payroll

HR Reporting

Ascentis
6.5
CenterPoint Payroll
Report builder
Ascentis
6.2
CenterPoint Payroll
Pre-built reports
Ascentis
7.0
CenterPoint Payroll
Ability to combine HR data with external data
Ascentis
6.4
CenterPoint Payroll

Onboarding

Ascentis
6.6
CenterPoint Payroll
New hire portal
Ascentis
6.8
CenterPoint Payroll
Manager tracking tools
Ascentis
6.4
CenterPoint Payroll

Performance and Goals

Ascentis
7.1
CenterPoint Payroll
Corporate goal setting
Ascentis
6.6
CenterPoint Payroll
Individual goal setting
Ascentis
7.4
CenterPoint Payroll
Line-of sight-visibility
Ascentis
7.3
CenterPoint Payroll
Performance tracking
Ascentis
6.9
CenterPoint Payroll

Performance Management

Ascentis
6.6
CenterPoint Payroll
Performance plans
Ascentis
6.6
CenterPoint Payroll
Performance improvement plans
Ascentis
6.7
CenterPoint Payroll
Review status tracking
Ascentis
7.1
CenterPoint Payroll
Review reminders
Ascentis
6.9
CenterPoint Payroll
Multiple review frequency
Ascentis
5.7
CenterPoint Payroll

Succession Planning

Ascentis
6.3
CenterPoint Payroll
Create succession plans/pools
Ascentis
6.3
CenterPoint Payroll
Candidate ranking
Ascentis
6.5
CenterPoint Payroll
Candidate search
Ascentis
6.1
CenterPoint Payroll
Candidate development
Ascentis
6.4
CenterPoint Payroll

Recruiting / ATS

Ascentis
6.7
CenterPoint Payroll
Job Requisition Management
Ascentis
7.0
CenterPoint Payroll
Company Website Posting
Ascentis
7.0
CenterPoint Payroll
Publish to Social Media
Ascentis
6.9
CenterPoint Payroll
Job Search Site Posting
Ascentis
6.6
CenterPoint Payroll
Duplicate Candidate Prevention
Ascentis
6.7
CenterPoint Payroll
Applicant Tracking
Ascentis
6.5
CenterPoint Payroll
Notifications and Alerts
Ascentis
5.8
CenterPoint Payroll

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
CenterPoint Payroll
10.0

Likelihood to Renew

Ascentis
6.3
CenterPoint Payroll

Usability

Ascentis
7.5
CenterPoint Payroll

Reliability and Availability

Ascentis
6.3
CenterPoint Payroll

Performance

Ascentis
6.7
CenterPoint Payroll

Support Rating

Ascentis
8.0
CenterPoint Payroll
10.0

In-Person Training

Ascentis
8.0
CenterPoint Payroll

Online Training

Ascentis
8.0
CenterPoint Payroll

Implementation Rating

Ascentis
8.0
CenterPoint Payroll

Scalability

Ascentis
6.0
CenterPoint Payroll

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