What users are saying about
13 Ratings
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Score 5.3 out of 100
15 Ratings
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Score 9 out of 100

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.
mark strunk | TrustRadius Reviewer

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
FreeConferenceCall.com
High quality audio
AT&T Office@Hand
8.0
FreeConferenceCall.com
High quality video
AT&T Office@Hand
8.0
FreeConferenceCall.com
Low bandwidth requirements
AT&T Office@Hand
10.0
FreeConferenceCall.com
Mobile support
AT&T Office@Hand
9.0
FreeConferenceCall.com

Screen Sharing

AT&T Office@Hand
9.5
FreeConferenceCall.com
Desktop sharing
AT&T Office@Hand
10.0
FreeConferenceCall.com
Whiteboards
AT&T Office@Hand
9.0
FreeConferenceCall.com

Online Meetings / Events

AT&T Office@Hand
9.6
FreeConferenceCall.com
Calendar integration
AT&T Office@Hand
10.0
FreeConferenceCall.com
Meeting initiation
AT&T Office@Hand
9.0
FreeConferenceCall.com
Integrates with social media
AT&T Office@Hand
10.0
FreeConferenceCall.com
Record meetings / events
AT&T Office@Hand
9.0
FreeConferenceCall.com
Slideshows
AT&T Office@Hand
10.0
FreeConferenceCall.com

Online Events Collaboration

AT&T Office@Hand
9.3
FreeConferenceCall.com
Live chat
AT&T Office@Hand
9.0
FreeConferenceCall.com
Audience polling
AT&T Office@Hand
10.0
FreeConferenceCall.com
Q&A
AT&T Office@Hand
9.0
FreeConferenceCall.com

Online Events Security

AT&T Office@Hand
9.7
FreeConferenceCall.com
User authentication
AT&T Office@Hand
10.0
FreeConferenceCall.com
Participant roles & permissions
AT&T Office@Hand
9.0
FreeConferenceCall.com
Confidential attendee list
AT&T Office@Hand
10.0
FreeConferenceCall.com

Cloud PBX

AT&T Office@Hand
FreeConferenceCall.com
8.9
Hosted PBX
AT&T Office@Hand
FreeConferenceCall.com
9.7
Multi-level Interactive Voice Response (IVR)
AT&T Office@Hand
FreeConferenceCall.com
10.0
User templates
AT&T Office@Hand
FreeConferenceCall.com
7.5
Call reports
AT&T Office@Hand
FreeConferenceCall.com
8.6

Call Management

AT&T Office@Hand
FreeConferenceCall.com
8.3
Answering rules
AT&T Office@Hand
FreeConferenceCall.com
8.0
Call recording
AT&T Office@Hand
FreeConferenceCall.com
9.4
Call park
AT&T Office@Hand
FreeConferenceCall.com
8.0
Call screening
AT&T Office@Hand
FreeConferenceCall.com
8.0
Message alerts
AT&T Office@Hand
FreeConferenceCall.com
8.1

VoIP system collaboration

AT&T Office@Hand
FreeConferenceCall.com
8.8
Video conferencing
AT&T Office@Hand
FreeConferenceCall.com
8.6
Audio conferencing
AT&T Office@Hand
FreeConferenceCall.com
9.5
Video screen sharing
AT&T Office@Hand
FreeConferenceCall.com
8.6
Instant messaging
AT&T Office@Hand
FreeConferenceCall.com
8.5

Mobile apps

AT&T Office@Hand
FreeConferenceCall.com
10.0
Mobile app for iOS
AT&T Office@Hand
FreeConferenceCall.com
10.0
Mobile app for Android
AT&T Office@Hand
FreeConferenceCall.com
10.0

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • We migrated to a paid Zoom account which has more features.
  • The name was a concern for business use.
  • Basic reporting was fine.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AT&T Office@Hand

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Usability

AT&T Office@Hand

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Support Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Implementation Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.
mark strunk | TrustRadius Reviewer

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
FreeConferenceCall.com
9.0

Likelihood to Renew

AT&T Office@Hand
FreeConferenceCall.com
10.0

Usability

AT&T Office@Hand
FreeConferenceCall.com
10.0

Support Rating

AT&T Office@Hand
FreeConferenceCall.com
9.5

Implementation Rating

AT&T Office@Hand
FreeConferenceCall.com
10.0

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