AT&T Office@Hand vs. FreeConferenceCall.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Office@Hand
Score 1.1 out of 10
N/A
AT&T Office@Hand is a comprehensive, cloud-based solution that provides feature-rich voice and collaboration tools that can help you improve customer engagement, drive employee productivity, and streamline operations. It replaces the former AT&T Collaborate, and AT&T Connect conferencing tools.N/A
FreeConferenceCall.com
Score 5.6 out of 10
N/A
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
Pricing
AT&T Office@HandFreeConferenceCall.com
Editions & Modules
No answers on this topic
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
Offerings
Pricing Offerings
AT&T Office@HandFreeConferenceCall.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
More Pricing Information
Community Pulse
AT&T Office@HandFreeConferenceCall.com
Top Pros
Top Cons
Features
AT&T Office@HandFreeConferenceCall.com
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
AT&T Office@Hand
3.0
2 Ratings
91% below category average
FreeConferenceCall.com
-
Ratings
High quality audio5.02 Ratings00 Ratings
High quality video2.01 Ratings00 Ratings
Low bandwidth requirements2.01 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
AT&T Office@Hand
1.5
1 Ratings
137% below category average
FreeConferenceCall.com
-
Ratings
Desktop sharing2.01 Ratings00 Ratings
Whiteboards1.01 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
AT&T Office@Hand
5.0
1 Ratings
49% below category average
FreeConferenceCall.com
-
Ratings
Calendar integration5.01 Ratings00 Ratings
Meeting initiation5.01 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
AT&T Office@Hand
-
Ratings
FreeConferenceCall.com
8.7
10 Ratings
8% above category average
Hosted PBX00 Ratings9.03 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
User templates00 Ratings7.52 Ratings
Call reports00 Ratings8.18 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
AT&T Office@Hand
-
Ratings
FreeConferenceCall.com
8.0
8 Ratings
4% below category average
Answering rules00 Ratings8.01 Ratings
Call recording00 Ratings8.18 Ratings
Call park00 Ratings8.02 Ratings
Call screening00 Ratings8.03 Ratings
Message alerts00 Ratings8.04 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
AT&T Office@Hand
-
Ratings
FreeConferenceCall.com
6.4
10 Ratings
23% below category average
Video conferencing00 Ratings4.76 Ratings
Audio conferencing00 Ratings4.710 Ratings
Video screen sharing00 Ratings8.05 Ratings
Instant messaging00 Ratings8.03 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
AT&T Office@Hand
-
Ratings
FreeConferenceCall.com
8.0
2 Ratings
1% below category average
Mobile app for iOS00 Ratings8.02 Ratings
Mobile app for Android00 Ratings8.02 Ratings
Best Alternatives
AT&T Office@HandFreeConferenceCall.com
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.4 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AT&T Office@HandFreeConferenceCall.com
Likelihood to Recommend
1.0
(3 ratings)
5.2
(12 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.5
(3 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AT&T Office@HandFreeConferenceCall.com
Likelihood to Recommend
AT&T
Well suited for very basic needs and low phone count. For basic service it will perform as needed. If more advanced needs are required, this will not turn out to be a good fit. Lack of Voicemail to text or email greatly angered the company, slow Video conferencing pushed us back to Zoom and the app was not well put together in my opinion so adoption became almost impossible.
Read full review
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
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Pros
AT&T
  • Receiving phone calls
  • Making phone calls
Read full review
FreeConferenceCall.com
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
Read full review
Cons
AT&T
  • Terrible customer service
  • Many advanced features that most now want are not developed yet
  • No Voicemail to text or even as an attachment to emails so getting voicemail remotely is horrible/difficult
Read full review
FreeConferenceCall.com
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
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Likelihood to Renew
AT&T
No answers on this topic
FreeConferenceCall.com
It is so user friendly.
Read full review
Usability
AT&T
No answers on this topic
FreeConferenceCall.com
I am and have been extremely pleased with my use of this product.
Read full review
Support Rating
AT&T
No answers on this topic
FreeConferenceCall.com
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
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Implementation Rating
AT&T
No answers on this topic
FreeConferenceCall.com
It's a no brainer!
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Alternatives Considered
AT&T
Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script. Although some of them were more helpful than my assigned migration person.
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FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
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Return on Investment
AT&T
  • I wish I had never switched from my local VOIP phone provider
  • Office at Hand is a mistake I wish I'd never made
Read full review
FreeConferenceCall.com
  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Read full review
ScreenShots