Atera vs. NetSupport Service Desk
Atera vs. NetSupport Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
NetSupport Service Desk | N/A | NetSupport Service Desk is an ITSM solution, supporting incident and user problem management, service level management, and related issues. | N/A |
Atera | NetSupport Service Desk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | NetSupport Service Desk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Atera | NetSupport Service Desk | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | NetSupport Service Desk | |
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Likelihood to Recommend | 9.2 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.5 (36 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | NetSupport Service Desk | |
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Likelihood to Recommend | Atera | NetSupport No answers on this topic |
Pros | Atera | NetSupport No answers on this topic |
Cons | Atera | NetSupport No answers on this topic |
Likelihood to Renew | Atera | NetSupport No answers on this topic |
Usability | Atera | NetSupport No answers on this topic |
Support Rating | Atera | NetSupport No answers on this topic |
Alternatives Considered | Atera | NetSupport No answers on this topic |
Return on Investment | Atera | NetSupport No answers on this topic |
ScreenShots | Atera Screenshots |