What users are saying about
16 Ratings
537 Ratings
16 Ratings
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Score 8.5 out of 100
537 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Aternity Digital Experience Management is rated higher in 1 area: Support Rating
  • Dynatrace is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Aternity

85%
6 Ratings
9.7

Dynatrace

97%
341 Ratings

Likelihood to Renew

Aternity

N/A
0 Ratings
8.6

Dynatrace

86%
12 Ratings

Usability

Aternity

N/A
0 Ratings
8.4

Dynatrace

84%
9 Ratings

Availability

Aternity

N/A
0 Ratings
8.2

Dynatrace

82%
2 Ratings

Performance

Aternity

N/A
0 Ratings
7.3

Dynatrace

73%
2 Ratings

Support Rating

9.1

Aternity

91%
4 Ratings
8.2

Dynatrace

82%
404 Ratings

In-Person Training

Aternity

N/A
0 Ratings
8.2

Dynatrace

82%
1 Rating

Online Training

Aternity

N/A
0 Ratings
8.2

Dynatrace

82%
1 Rating

Implementation Rating

Aternity

N/A
0 Ratings
7.9

Dynatrace

79%
24 Ratings

Configurability

Aternity

N/A
0 Ratings
7.3

Dynatrace

73%
1 Rating

Ease of integration

Aternity

N/A
0 Ratings
7.3

Dynatrace

73%
1 Rating

Product Scalability

Aternity

N/A
0 Ratings
7.3

Dynatrace

73%
1 Rating

Vendor post-sale

Aternity

N/A
0 Ratings
8.2

Dynatrace

82%
1 Rating

Vendor pre-sale

Aternity

N/A
0 Ratings
8.2

Dynatrace

82%
1 Rating

Likelihood to Recommend

Aternity

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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Dynatrace LLC

Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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Pros

Aternity

  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
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Dynatrace LLC

  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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Cons

Aternity

  • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
  • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
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Dynatrace LLC

  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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Pricing Details

Aternity

Starting Price

Editions & Modules

Aternity editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Dynatrace

    Starting Price

    Editions & Modules

    Dynatrace editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Aternity

      No answers on this topic

      Dynatrace LLC

      We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
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      Usability

      Aternity

      No answers on this topic

      Dynatrace LLC

      I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
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      Reliability and Availability

      Aternity

      No answers on this topic

      Dynatrace LLC

      Our environment, it never goes down therefore is always available.
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      Performance

      Aternity

      No answers on this topic

      Dynatrace LLC

      We have not seen where it does slow down an application.
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      Support Rating

      Aternity

      The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
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      Dynatrace LLC

      Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
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      In-Person Training

      Aternity

      No answers on this topic

      Dynatrace LLC

      We did both online and in house training - they used our system so it made more sense.
      Read full review

      Online Training

      Aternity

      No answers on this topic

      Dynatrace LLC

      The training was done on our time and with our system.
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      Implementation Rating

      Aternity

      No answers on this topic

      Dynatrace LLC

      Using Dynatrace support services to assist (and lead) the implementation was extremely important.
      Read full review

      Alternatives Considered

      Aternity

      There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
      Read full review

      Dynatrace LLC

      Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
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      Scalability

      Aternity

      No answers on this topic

      Dynatrace LLC

      Dynatrace can be used to monitor may software tools
      Read full review

      Return on Investment

      Aternity

      • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
      • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
      • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
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      Dynatrace LLC

      • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
      • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
      • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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