athenaClinicals vs. CentralReach

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 8.9 out of 10
N/A
N/AN/A
CentralReach
Score 6.1 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
Pricing
athenaClinicalsCentralReach
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaClinicalsCentralReach
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
athenaClinicalsCentralReach
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
8 Ratings
9% above category average
CentralReach
-
Ratings
Real-time eligibility verification9.38 Ratings00 Ratings
Claims management8.38 Ratings00 Ratings
Coding9.07 Ratings00 Ratings
Patient billing8.38 Ratings00 Ratings
Financial Reporting7.08 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
8 Ratings
3% above category average
CentralReach
-
Ratings
Rule-based scheduling7.76 Ratings00 Ratings
Automated appointment reminders8.38 Ratings00 Ratings
Automated patient check-in8.37 Ratings00 Ratings
Multi-location support8.38 Ratings00 Ratings
Calendar interface8.36 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
9 Ratings
20% above category average
CentralReach
-
Ratings
Charting / document management8.99 Ratings00 Ratings
Templates8.99 Ratings00 Ratings
Patient portal10.08 Ratings00 Ratings
Mobile/tablet support8.47 Ratings00 Ratings
Fax integration9.99 Ratings00 Ratings
Integration with other EMR and PM systems7.69 Ratings00 Ratings
Workflow automation8.89 Ratings00 Ratings
Speech recognition9.04 Ratings00 Ratings
Customization7.29 Ratings00 Ratings
E-prescribing9.99 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
9 Ratings
0% above category average
CentralReach
-
Ratings
HIPAA compliance8.39 Ratings00 Ratings
Role-based permission levels9.99 Ratings00 Ratings
Data backups and redundancy8.39 Ratings00 Ratings
Local mode / networking failsafe7.08 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
9 Ratings
12% above category average
CentralReach
-
Ratings
Task tracking8.39 Ratings00 Ratings
Specialty-specific workflows8.38 Ratings00 Ratings
Multi-office / multi-physician capabilities9.99 Ratings00 Ratings
Best Alternatives
athenaClinicalsCentralReach
Small Businesses
Epic
Epic
Score 8.7 out of 10

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Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
athenaClinicalsCentralReach
Likelihood to Recommend
6.8
(9 ratings)
8.8
(4 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
6.0
(1 ratings)
User Testimonials
athenaClinicalsCentralReach
Likelihood to Recommend
athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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Pros
athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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Cons
athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
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CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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Usability
athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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CentralReach
No answers on this topic
Support Rating
athenahealth
They are always there. Friendly and organized.
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CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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Alternatives Considered
athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
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CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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Return on Investment
athenahealth
No answers on this topic
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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ScreenShots