Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
With Atlassian Confluence, we have an entire suite of products that we can use, customize, and implement workflows with. This was the main driving forces behind why we continue to use Atlassian Confluence. Each product is able to "Speak" to each other without much manual …
ClickUp
Verified User
Analyst
Chose ClickUp
It offers a lot more; cut's down on the need to visit other websites. All the information is under a single website/desktop application. For example, Atlassian owns multiple software, but each is separate. ClickUp reduces the need to switch and sign into multiple …
ClickUp is a comprehensive platform but Zoho misses a lot of necessary tools. ClickUp has inbuilt tools required for fruitful collaborations and project management but Zoho requires a lot of integrations to match with what Zoho offers. ClickUp can have unlimited collaborators …
ClickUp has an impressive UI, Better management of sprint board. It is easy to learn and any user can easily learn how to use it. It is easy to navigate and it can be integrated with email - Outlook , CI/CD tools like Github etc
The main or the most important thing is that we can have all those software in just one. This simplifies the way we work, how we stay organized, and how we share information company-wide. Also, reducing the number of accounts for new employees and reducing their complexity …
Documentation is almost as good as guru - guru is faster to search within. Jira is more stable, but it's a lot more clunky, so ClickUp is the easiest to use tool for this specific reason. Monday is worse in every single aspect. The only downside for ClickUp is that it could …
ClickUp is more flexible and easy to make work for your needs, but if you have a custom or more flexible approach on Agile Methodology. Otherwise, I would recommend a more strict tool like Pivotal Tracker.
We have compared different parameters such as usability, functionalities, cost, learning curve. And in the ended opted in for ClickUp due to a higher match with our requests.
Before deciding to use ClickUpwe have used and evaluated multiple softwares. In the end we have chosen ClickUp because it had the most user friendly interface and had the most features that we were looking, with a low cost and easy kick-off.
ClickUp has very competitive pricing, and is generally more cost effective than its competitors at each feature tier. Asana is also a great product, and it does have some advantages when it comes to built-in tasks, such as approvals, or project management reports and …
Verified User
Administrative Assistant
Chose ClickUp
I think ClickUp has the best pricing structure of the competitors I have used in the past. I did not think most of the competitors had as many features or customization possibilities, or automation capabilities. Project Management definitely should not have to live in …
I was not part of the decision makers who chose ClickUp but I have familiarity with a slew of other pm softwares and ClickUp has so much more to offer.
ClickUp brings together the benefits of a task management tool and a heavy software engineering tool. Creating a single tool companies need for their teams.
It combines both task management, project documentation, planning in timesheet and recording the progress throughout the project. I believe it is just part of all possibilities that I personally use here. But I know that our management uses more features like specific graphs, …
Jira is too complex to manage. I've used it in other projects and it's very flexible but most of the time we need more standard products and easy to use. The ClickUp free version is very good to start with a lot of functions to use. Jira is more expensive. Only took a quick …
In other products, there won't be more features in the free and premium tiers. But, one main thing is all the products combined result in ClickUp. The best for getting more features for very reasonable pricing compared to others. The UI/UX is very better than other products, …
ClickUp stands tall against the productivity software I've used in past. The biggest advantage of ClickUp can be summed up in one phrase - "Less is more". By combining multiple features and functions in one tool, it has reduced the number of tools we use, which saves time and …
A very modern interface and support for just about every integration available. Excellent pricing and scalability. Brings detailed time tracking and billing into the PM sphere, which our previous PM software was not able to do. We continue to use a less than ideal platform …
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
ClickUp is well-suited for small organizations looking to grow and scale with their software. It's a robust, all-in-one program. Its multiple view options allow teams and individuals to utilize whichever type of view (boards, lists, tables, calendar, Gantt) works best for the information it holds. Because of all the options available, ClickUp may be overwhelming for a solo entrepreneur. Even with pre-made templates, setting up spaces to promote the most effective productivity may be daunting.
Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
UI: A lot of our clients find it overly confusing to use
Resource planning: It's very difficult to resource plan within the app without mapping 100s of dependancies for when something goes over estimate or the timeline moves
Separate client facing and internal comments. We have to maintain two boards for each client due to this
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Though the problems were noticeable, they didn't make it impossible to use the software. Thankfully, the notification overload came as a signal that people were receiving updates when needed, and having more notifications meant that the software worked. Now, the solution was to tag the appropriate team members instead of having everyone see everything.
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
The subscription price offers a very complete package compared to other similar products, so in terms of value for money, it is, in my opinion, the best deal. Even the free version is very complete, allowing you to get an excellent idea of how it would impact a person's workflow before investing in it.
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
This made collaboration possible, which we never had before. Linking the metrics between departments to the overall goals was a new one for us and made a big difference to how we approach work
Our deadline adherence improved to 80% from around 35%
Our future planning became more accurate as we could forecast, mitigate and navigate around blockers
