Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
With Atlassian Confluence, we have an entire suite of products that we can use, customize, and implement workflows with. This was the main driving forces behind why we continue to use Atlassian Confluence. Each product is able to "Speak" to each other without much manual …
ClickUp
Verified User
Analyst
Chose ClickUp
It offers a lot more; cut's down on the need to visit other websites. All the information is under a single website/desktop application. For example, Atlassian owns multiple software, but each is separate. ClickUp reduces the need to switch and sign into multiple …
We chose ClickUp over Asana primarily for the docs. With Asana, it is really limiting to not be able to jump into docs natively within the platform. We value documentation and therefore really appreciate being able to easily add docs to everything we do. Whether a task or a …
ClickUp is more flexible and easy to make work for your needs, but if you have a custom or more flexible approach on Agile Methodology. Otherwise, I would recommend a more strict tool like Pivotal Tracker.
We have compared different parameters such as usability, functionalities, cost, learning curve. And in the ended opted in for ClickUp due to a higher match with our requests.
Before deciding to use ClickUpwe have used and evaluated multiple softwares. In the end we have chosen ClickUp because it had the most user friendly interface and had the most features that we were looking, with a low cost and easy kick-off.
ClickUp has very competitive pricing, and is generally more cost effective than its competitors at each feature tier. Asana is also a great product, and it does have some advantages when it comes to built-in tasks, such as approvals, or project management reports and …
Verified User
Administrative Assistant
Chose ClickUp
I think ClickUp has the best pricing structure of the competitors I have used in the past. I did not think most of the competitors had as many features or customization possibilities, or automation capabilities. Project Management definitely should not have to live in …
I was not part of the decision makers who chose ClickUp but I have familiarity with a slew of other pm softwares and ClickUp has so much more to offer.
ClickUp brings together the benefits of a task management tool and a heavy software engineering tool. Creating a single tool companies need for their teams.
It combines both task management, project documentation, planning in timesheet and recording the progress throughout the project. I believe it is just part of all possibilities that I personally use here. But I know that our management uses more features like specific graphs, …
Jira is too complex to manage. I've used it in other projects and it's very flexible but most of the time we need more standard products and easy to use. The ClickUp free version is very good to start with a lot of functions to use. Jira is more expensive. Only took a quick …
In other products, there won't be more features in the free and premium tiers. But, one main thing is all the products combined result in ClickUp. The best for getting more features for very reasonable pricing compared to others. The UI/UX is very better than other products, …
ClickUp stands tall against the productivity software I've used in past. The biggest advantage of ClickUp can be summed up in one phrase - "Less is more". By combining multiple features and functions in one tool, it has reduced the number of tools we use, which saves time and …
A very modern interface and support for just about every integration available. Excellent pricing and scalability. Brings detailed time tracking and billing into the PM sphere, which our previous PM software was not able to do. We continue to use a less than ideal platform …
After struggling with other great but not quite right PM software, I sat down and drew what I needed in a PM software. Then I looked online for that and found ClickUp. The primary reason is to see work in so many ways across different projects, and also narrow in to one …
Cost is a huge factor in choosing ClickUp over its competitors. Adaption and the amount of features that are baked into the product are another driving factor for why I'd pick it over it's competitors. ClickUp's strength comes from its battery of features and out-of-the-box …
ClickUp offers a more complete solution. For Trello it is simple a task management with drag and drop, labeling. ClickUp can handle that just fine with much more convenient interface as a web app. For task tracking and collaboration, I think Notion is still lagging behind …
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
ClickUp is fantastic for a company that has a strong emphasis on execution and project management. ClickUp feature set is amongst one of the strongest in the industry. As a software business, we require this sort of feature set for things like sprints, GANTT, agile and much more. ClickUp can be daunting for companies that are looking for basic project management without the bells and whistles. There are other project management providers that have a much simpler platform. If you are a fast growing dynamic tech company I really don't see another option that rivals ClickUp
Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s actually what you expect it to do.
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
