What users are saying about
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Top Rated
1158 Ratings
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Top Rated
2571 Ratings

Confluence

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Top Rated
1158 Ratings
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Score 8.1 out of 100

Microsoft 365 (formerly Office 365)

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Top Rated
2571 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

I don't think there is an area where the Microsoft 365 suite of products is not well suited. There is an app in here for every business big or small and the fact that all of them are available on any device, anywhere, anytime is so powerful. Just knowing that I can access my files or emails or presentations no matter where I am without so much as a hiccup has changed the way I and many others do business.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Microsoft 365 (formerly Office 365)
Task Management
Confluence
7.9
Microsoft 365 (formerly Office 365)
Gantt Charts
Confluence
7.9
Microsoft 365 (formerly Office 365)
Scheduling
Confluence
7.2
Microsoft 365 (formerly Office 365)
Workflow Automation
Confluence
7.9
Microsoft 365 (formerly Office 365)
Mobile Access
Confluence
7.2
Microsoft 365 (formerly Office 365)
Search
Confluence
7.8
Microsoft 365 (formerly Office 365)
Visual planning tools
Confluence
7.8
Microsoft 365 (formerly Office 365)

Communication

Confluence
8.0
Microsoft 365 (formerly Office 365)
Chat
Confluence
6.4
Microsoft 365 (formerly Office 365)
Notifications
Confluence
8.8
Microsoft 365 (formerly Office 365)
Discussions
Confluence
8.0
Microsoft 365 (formerly Office 365)
Surveys
Confluence
7.0
Microsoft 365 (formerly Office 365)
Internal knowledgebase
Confluence
8.9
Microsoft 365 (formerly Office 365)
Integrates with GoToMeeting
Confluence
6.0
Microsoft 365 (formerly Office 365)
Integrates with Gmail and Google Hangouts
Confluence
9.3
Microsoft 365 (formerly Office 365)
Integrates with Outlook
Confluence
9.6
Microsoft 365 (formerly Office 365)

File Sharing & Management

Confluence
8.1
Microsoft 365 (formerly Office 365)
Versioning
Confluence
8.7
Microsoft 365 (formerly Office 365)
Video files
Confluence
7.6
Microsoft 365 (formerly Office 365)
Audio files
Confluence
7.7
Microsoft 365 (formerly Office 365)
Document collaboration
Confluence
8.6
Microsoft 365 (formerly Office 365)
Access control
Confluence
8.7
Microsoft 365 (formerly Office 365)
Advanced security features
Confluence
8.2
Microsoft 365 (formerly Office 365)
Integrates with Google Drive
Confluence
7.8
Microsoft 365 (formerly Office 365)
Device sync
Confluence
7.4
Microsoft 365 (formerly Office 365)

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

  • Gives you availability of your files and functions within a web format so that you don't need to have your computer in order to get to your files, emails or needed programs.
  • In some cases, it gives you more features than the downloaded versions offer on their own.
  • Allows space to store files in the cloud, on a secure server, instead of saving items to your computer. Computers can fail, but your files don't have to be lost. Then when you get your new computer, you just download what you need and keep moving.
Mallori Barg | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

  • One Drive and Share Point can be clunky to use. I still prefer Google Drive in most cases.
  • I've struggled to get webinar invites etc. to sync to my Outlook calendar. Instead, they end up on the computer calendar and I miss events unless I manually enter them.
  • Task reminders in Outlook end up on my phone task list instead of coming back through a Cortana email and get missed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 9.1
Based on 5 answers
I give it this rating because I am satisfied overall with what Microsoft 365 (formerly Office 365) can do and the basic functions it offers. It’s far from perfect and a bit costly, but overall, it is hard to live without. We use it on a daily basis and have come to rely on it very much all of the time.
Jon Hersh | TrustRadius Reviewer

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 9.5
Based on 4 answers
Microsoft Office 365 has great usability. No need for high expertise to start using its tools. If you want to develop something more complex then I advice previous study, like VBA coding.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.7
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 7.5
Based on 106 answers
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Sam Livermore, MCP, iTIL | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 10.0
Based on 1 answer
Everything works and I use it all the time.
Jeffrey Barsky | TrustRadius Reviewer

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Even though we get the full suite of Google office applications with our Google Workplace account, Microsoft 365 is still the standard for business, so we use it to create documents that are used to communicate with other businesses.
Nathan Morimitsu | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

  • We used to meet in person every week, but COVID put a stop to that in 2020. Microsoft Teams has allowed us to continue meeting without risking our safety.
  • SharePoint is another app in the Microsoft 365 suite. We use this to share files and data across the organization.
  • Using OneDrive has saved all of my important documents from a computer crash. That is a priceless tool.
Marquis C. Brantley | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Microsoft 365 (formerly Office 365)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft 365 (formerly Office 365) Editions & Modules

Edition
Individual$5.841
Business Basic$5.002
Business Standard$12.502
Business Premium$20.002
Business - Apps$8.252
Enterprise - E3$32.002
Enterprise - E5$57.002
Enterprise - F3$10.002
  1. *Per Month
  2. Per User Per Month
Additional Pricing Details
*When billed annually.

Rating Summary

Likelihood to Recommend

Confluence
8.4
Microsoft 365 (formerly Office 365)
9.0

Likelihood to Renew

Confluence
9.5
Microsoft 365 (formerly Office 365)
9.1

Usability

Confluence
8.5
Microsoft 365 (formerly Office 365)
9.5

Reliability and Availability

Confluence
9.0
Microsoft 365 (formerly Office 365)

Performance

Confluence
8.7
Microsoft 365 (formerly Office 365)

Support Rating

Confluence
8.3
Microsoft 365 (formerly Office 365)
7.5

Implementation Rating

Confluence
8.0
Microsoft 365 (formerly Office 365)
10.0

Scalability

Confluence
8.0
Microsoft 365 (formerly Office 365)

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