Confluence vs Microsoft 365 (formerly Office 365) | TrustRadius

What users are saying about

Score 8.1 out of 10

Based on 1158 reviews and ratings

Score 8.9 out of 10

Based on 2571 reviews and ratings

Feature Rating Comparison

Confluence

Microsoft 365 (formerly Office 365)

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Confluence

Microsoft 365 (formerly Office 365)

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Confluence

Microsoft 365 (formerly Office 365)

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

QUICK How-to Guides that can be generated and share instantly
One can subscribe to the pages and spaces and receive updates in the feed on their home page
Automatic Email notifications of new updates in the Confluence area
The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability

Read full review

Software Integration Tester

WirecardFinancial Services, 501-1000 employees

View all 114 answers on this topic

Gives you availability of your files and functions within a web format so that you don't need to have your computer in order to get to your files, emails or needed programs.
In some cases, it gives you more features than the downloaded versions offer on their own.
Allows space to store files in the cloud, on a secure server, instead of saving items to your computer. Computers can fail, but your files don't have to be lost. Then when you get your new computer, you just download what you need and keep moving.

Read full review

Project Controls Analyst

Orbital Engineering, Inc.Civil Engineering, 201-500 employees

View all 176 answers on this topic

Cons

Over the past 6 years the feature set has not significantly expanded
Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases

Read full review

Verified User

Technician in Information Technology

Marketing & Advertising Company, 51-200 employees

View all 114 answers on this topic

One Drive and Share Point can be clunky to use. I still prefer Google Drive in most cases.
I've struggled to get webinar invites etc. to sync to my Outlook calendar. Instead, they end up on the computer calendar and I miss events unless I manually enter them.
Task reminders in Outlook end up on my phone task list instead of coming back through a Cortana email and get missed.

Read full review

Verified User

Professional in Professional Services

Higher Education Company, 1001-5000 employees

View all 176 answers on this topic

Likelihood to Renew

Confluence 9.5

Based on 18 answers

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

Read full review

Charles Thomasset, MBA

Director, Project/Process Management

Lehigh UniversityHigher Education, 1001-5000 employees

View all 18 answers on this topic

Microsoft 365 (formerly Office 365) 9.1

Based on 5 answers

I give it this rating because I am satisfied overall with what Microsoft 365 (formerly Office 365) can do and the basic functions it offers. It’s far from perfect and a bit costly, but overall, it is hard to live without. We use it on a daily basis and have come to rely on it very much all of the time.

Read full review

Owner

Homewatch CareGiversHealth, Wellness and Fitness, 51-200 employees

View all 5 answers on this topic

Usability

Confluence 8.5

Based on 11 answers

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Read full review

Verified User

Analyst in Information Technology

Computer Software Company, 10,001+ employees

View all 11 answers on this topic

Microsoft 365 (formerly Office 365) 9.5

Based on 4 answers

Microsoft Office 365 has great usability. No need for high expertise to start using its tools. If you want to develop something more complex then I advice previous study, like VBA coding.

Read full review

Verified User

Analyst in Information Technology

Mining & Metals Company, 10,001+ employees

View all 4 answers on this topic

Reliability and Availability

Confluence 9.0

Based on 5 answers

I do not recall having outages or applications error so far, very reliable and available.

Read full review

Normand Whitehead

Senior R&D Eng. Technologist

Trilliant IncTelecommunications, 201-500 employees

View all 5 answers on this topic

No score

No answers yet

No answers on this topic

Performance

Confluence 8.7

Based on 9 answers

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

Read full review

Senior Firmware Engineer

Spirent CommunicationsTelecommunications, 1001-5000 employees

View all 9 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Confluence 8.3

Based on 44 answers

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Read full review

Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

View all 44 answers on this topic

Microsoft 365 (formerly Office 365) 7.5

Based on 106 answers

Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.

Read full review

Sam Livermore, MCP, iTIL

Lead Systems Administrator

MoneySolverFinancial Services, 201-500 employees

View all 106 answers on this topic

Implementation Rating

Confluence 8.0

Based on 5 answers

Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.

Read full review

Normand Whitehead

Senior R&D Eng. Technologist

Trilliant IncTelecommunications, 201-500 employees

View all 5 answers on this topic

Microsoft 365 (formerly Office 365) 10.0

Based on 1 answer

Everything works and I use it all the time.

Read full review

Owner

Forensic Accounting , LLCAccounting, 1-10 employees

View all 1 answers on this topic

Alternatives Considered

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.

Read full review

Director, Build and Release Engineering

Cisco AppDynamicsInformation Technology & Services, 10,001+ employees

View all 114 answers on this topic

Even though we get the full suite of Google office applications with our Google Workplace account, Microsoft 365 is still the standard for business, so we use it to create documents that are used to communicate with other businesses.

Read full review

Nathan Morimitsu

Director of Operations

H2 Manufacturing SolutionsAviation & Aerospace, 1-10 employees

View all 176 answers on this topic

Scalability

Confluence 8.0

Based on 2 answers

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Read full review

Verified User

Consultant in Marketing

Insurance Company, 51-200 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Confluence has increased cross-departmental visibility into content, activities, and projects
Confluence has also increased collaboration across teams
The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content

Read full review

Verified User

Manager in Information Technology

Information Services Company, 51-200 employees

View all 114 answers on this topic

We used to meet in person every week, but COVID put a stop to that in 2020. Microsoft Teams has allowed us to continue meeting without risking our safety.
SharePoint is another app in the Microsoft 365 suite. We use this to share files and data across the organization.
Using OneDrive has saved all of my important documents from a computer crash. That is a priceless tool.

Read full review

Marquis C. Brantley

Regional Manager

Vivint Smart HomeConsumer Services, 10,001+ employees

View all 176 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Confluence Editions & Modules

On-premise Edition

Server	10.00¹
Server	2700.00²
Server	5300.00³
Server	10,200.00⁴
Server	19,800.00⁵
Server	30,000.00⁶
Server	45,000.00⁷
Server	90,000.00⁸
Server	150,000.00⁹
Data Center	15,000.00¹⁰
Data Center	30,000.00¹¹
Data Center	52,000.00¹²
Data Center	79,200.00¹³
Data Center	105,600.00¹⁴
Data Center	132,000.00¹⁵
Data Center	143,000.00¹⁶
Data Center	154,000.00¹⁷
Data Center	165,000.00¹⁸
Data Center	176,000.00¹⁹
Data Center	187,000.00²⁰
Data Center	198,000.00²¹
Data Center	209,000.00²²
Data Center	220,000.00²³

10 Users - Perpetual License
25 Users - Perpetual License
50 Users - Perpetual License
100 Users - Perpetual License
250 Users - Perpetual License
500 Users - Perpetual License
2,000 Users - Perpetual License
10,000 Users - Perpetual License
10,001+ Users - Perpetual License
500 Users - Annually
1,000 Users - Annually
2,000 Users - Annually
3,000 Users - Annually
4,000 Users - Annually
5,000 Users - Annually
10,000 Users - Annually
15,000 Users - Annually
20,000 Users - Annually
25,000 Users - Annually
30,000 Users - Annually
35,000 Users - Annually
40,000 Users - Annually
40,001+ Users - Annually

SaaS Edition

Free	0.00¹
Standard	5.00²
Premium	10.00²
Enterprise	Contact Sales

Free for 10 Users
Per User Per Month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Microsoft 365 (formerly Office 365) Editions & Modules

Edition

Individual	$5.84¹
Business Basic	$5.00²
Business Standard	$12.50²
Business Premium	$20.00²
Business - Apps	$8.25²
Enterprise - E3	$32.00²
Enterprise - E5	$57.00²
Enterprise - F3	$10.00²

*Per Month
Per User Per Month

Additional Pricing Details

*When billed annually.

Rating Summary

Confluence

Microsoft 365 (formerly Office 365)

Confluence

Microsoft 365 (formerly Office 365)

Confluence

Microsoft 365 (formerly Office 365)

Confluence

Microsoft 365 (formerly Office 365)

Confluence

Microsoft 365 (formerly Office 365)

Confluence

Microsoft 365 (formerly Office 365)

Confluence

Microsoft 365 (formerly Office 365)

Confluence

Microsoft 365 (formerly Office 365)

Add comparison