What users are saying about
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Top Rated
1620 Ratings
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Top Rated
4040 Ratings

Confluence

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Top Rated
1620 Ratings
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Score 8.2 out of 100

Microsoft 365

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Top Rated
4040 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Project Management

    7.5

    Confluence

    75%

    Microsoft 365

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 7/7 features

    Task Management

    7.6
    76%
    82 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.0
    80%
    54 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.9
    69%
    80 Ratings
    N/A
    0 Ratings

    Search

    7.8
    78%
    102 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.4
    74%
    81 Ratings
    N/A
    0 Ratings

    Communication

    8.0

    Confluence

    80%

    Microsoft 365

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Chat

    6.4
    64%
    15 Ratings
    N/A
    0 Ratings

    Notifications

    8.6
    86%
    102 Ratings
    N/A
    0 Ratings

    Discussions

    7.9
    79%
    96 Ratings
    N/A
    0 Ratings

    Surveys

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    9.3
    93%
    96 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    9.3
    93%
    7 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.6
    96%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Confluence

    83%

    Microsoft 365

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Versioning

    8.6
    86%
    88 Ratings
    N/A
    0 Ratings

    Video files

    7.7
    77%
    65 Ratings
    N/A
    0 Ratings

    Audio files

    8.0
    80%
    59 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    99 Ratings
    N/A
    0 Ratings

    Access control

    8.8
    88%
    97 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.5
    85%
    73 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    7.9
    79%
    46 Ratings
    N/A
    0 Ratings

    Device sync

    8.0
    80%
    45 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Atlassian Confluence is rated higher in 1 area: Likelihood to Renew
    • Microsoft 365 is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    8.3

    Confluence

    83%
    121 Ratings
    9.1

    Microsoft 365

    91%
    238 Ratings

    Likelihood to Renew

    9.7

    Confluence

    97%
    19 Ratings
    9.6

    Microsoft 365

    96%
    6 Ratings

    Usability

    8.3

    Confluence

    83%
    12 Ratings
    8.9

    Microsoft 365

    89%
    6 Ratings

    Availability

    9.0

    Confluence

    90%
    5 Ratings

    Microsoft 365

    N/A
    0 Ratings

    Performance

    8.0

    Confluence

    80%
    9 Ratings

    Microsoft 365

    N/A
    0 Ratings

    Support Rating

    6.5

    Confluence

    65%
    45 Ratings
    8.2

    Microsoft 365

    82%
    100 Ratings

    Implementation Rating

    8.4

    Confluence

    84%
    6 Ratings
    9.4

    Microsoft 365

    94%
    2 Ratings

    Product Scalability

    8.0

    Confluence

    80%
    2 Ratings

    Microsoft 365

    N/A
    0 Ratings

    Likelihood to Recommend

    Confluence

    Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
    Hari kapse | TrustRadius Reviewer

    Microsoft 365

    When working with CSV data files, if you don't have a local software, it is a hassle to upload it to an online service. It takes too much time to upload it and to display it. If the file is too large, it cannot even be processed online. When you Excel on your local computer, everything becomes simple. The file is opened instantly. You can search and process the file as you want. The modifications are done instantly.
    When you prepare a long document, it is much faster to work locally and the formatting is kept very well.
    As the downside, it is not very well suited for collaboration. Some online competitors are much faster to use. Sharing, commenting and collaborative editing needs improvement.
    Huseyin Yagli | TrustRadius Reviewer

    Pros

    Confluence

    • QUICK How-to Guides that can be generated and share instantly
    • One can subscribe to the pages and spaces and receive updates in the feed on their home page
    • Automatic Email notifications of new updates in the Confluence area
    • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
    Binoy Shah | TrustRadius Reviewer

    Microsoft 365

    • keeps me extremely organized. It is so easy to link calendars, emails, and documents.
    • keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
    • easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.
    Anonymous | TrustRadius Reviewer

    Cons

    Confluence

    • Some of the components can be a little clunky to use and configure on pages.
    • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
    Anonymous | TrustRadius Reviewer

    Microsoft 365

    • I wish it was a little simpler to integrate things from one Microsoft Feature into another one. Perhaps I just don't know the tricks for that yet...after all these years of using it.
    • I didn't like how it defaulted to saving the document automatically with changes, like Google Docs, but it seems that has now changed, and is better now.
    • Generally, I really like how the suite works as is.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Confluence

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $10 per month

    Confluence Editions & Modules

    On-premise Edition
    Server10.001
    Server2700.002
    Server5300.003
    Server10,200.004
    Server19,800.005
    Server30,000.006
    Server45,000.007
    Server90,000.008
    Server150,000.009
    Data Center15,000.0010
    Data Center30,000.0011
    Data Center52,000.0012
    Data Center79,200.0013
    Data Center105,600.0014
    Data Center132,000.0015
    Data Center143,000.0016
    Data Center154,000.0017
    Data Center165,000.0018
    Data Center176,000.0019
    Data Center187,000.0020
    Data Center198,000.0021
    Data Center209,000.0022
    Data Center220,000.0023
    1. 10 Users - Perpetual License
    2. 25 Users - Perpetual License
    3. 50 Users - Perpetual License
    4. 100 Users - Perpetual License
    5. 250 Users - Perpetual License
    6. 500 Users - Perpetual License
    7. 2,000 Users - Perpetual License
    8. 10,000 Users - Perpetual License
    9. 10,001+ Users - Perpetual License
    10. 500 Users - Annually
    11. 1,000 Users - Annually
    12. 2,000 Users - Annually
    13. 3,000 Users - Annually
    14. 4,000 Users - Annually
    15. 5,000 Users - Annually
    16. 10,000 Users - Annually
    17. 15,000 Users - Annually
    18. 20,000 Users - Annually
    19. 25,000 Users - Annually
    20. 30,000 Users - Annually
    21. 35,000 Users - Annually
    22. 40,000 Users - Annually
    23. 40,001+ Users - Annually
    SaaS Edition
    Free0.001
    Standard5.002
    Premium10.002
    EnterpriseContact Sales
    1. Free for 10 Users
    2. Per User Per Month
    3. none
    Additional Pricing Details

    Microsoft 365

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 Per User Per Month

    Microsoft 365 Editions & Modules

    Edition
    Individual$5.841
    Business Basic$5.002
    Business Standard$12.502
    Business Premium$20.002
    Business - Apps$8.252
    Enterprise - E3$32.002
    Enterprise - E5$57.002
    Enterprise - F3$10.002
    1. *Per Month
    2. Per User Per Month
    Additional Pricing Details
    *When billed annually.

    Likelihood to Renew

    Confluence

    Confluence 9.7
    Based on 19 answers
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Charles Thomasset, MBA | TrustRadius Reviewer

    Microsoft 365

    Microsoft 365 9.6
    Based on 6 answers
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Rebecca T Barber, MBA, PHD | TrustRadius Reviewer

    Usability

    Confluence

    Confluence 8.3
    Based on 12 answers
    Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
    Anonymous | TrustRadius Reviewer

    Microsoft 365

    Microsoft 365 8.9
    Based on 6 answers
    The interface of the different tools (this suite has MANY different tools) is usually simple to use and intuitive, and you can always re-arrange and add or remove the task you use most frequently from the menus and task bars.
    Each tool / product includes a lot of features that may require a more intensive learning, but usually Office 365 tools are simple to learn from scratch, adding more knowledge as you required more advanced features
    Lisandro Fernigrini | TrustRadius Reviewer

    Reliability and Availability

    Confluence

    Confluence 9.0
    Based on 5 answers
    I do not recall having outages or applications error so far, very reliable and available.
    Normand Whitehead | TrustRadius Reviewer

    Microsoft 365

    No score
    No answers yet
    No answers on this topic

    Performance

    Confluence

    Confluence 8.0
    Based on 9 answers
    Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
    Kaleb-John Loo | TrustRadius Reviewer

    Microsoft 365

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Confluence

    Confluence 6.5
    Based on 45 answers
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Anonymous | TrustRadius Reviewer

    Microsoft 365

    Microsoft 365 8.2
    Based on 100 answers
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Sam Livermore, MCP, iTIL | TrustRadius Reviewer

    Implementation Rating

    Confluence

    Confluence 8.4
    Based on 6 answers
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Bill Kratzer | TrustRadius Reviewer

    Microsoft 365

    Microsoft 365 9.4
    Based on 2 answers
    Everything works and I use it all the time.
    Jeffrey Barsky | TrustRadius Reviewer

    Alternatives Considered

    Confluence

    I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
    Benoît Desroches | TrustRadius Reviewer

    Microsoft 365

    Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe Illustrator, Adobe InDesign, or any other version of the Adobe Creative Suite. Microsoft 365 is a mashup of numerous well-known programs. We haven't tried any other products because they have the same features or compatibility as our office products.
    Aurpa Fiza | TrustRadius Reviewer

    Scalability

    Confluence

    Confluence 8.0
    Based on 2 answers
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Anonymous | TrustRadius Reviewer

    Microsoft 365

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Confluence

    • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
    • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
    • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
    Brandon Patton | TrustRadius Reviewer

    Microsoft 365

    • I don't have any ROI info because I am a technical staff who does not see those numbers. I will say that we are constantly using Teams/Outlook especially with the pandemic and digital collaboration has been made possible with Microsoft 365. As the work culture changes, our firm really leaned into this suite to adapt and change with it.
    Andrew Huss | TrustRadius Reviewer

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