What users are saying about
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Top Rated
1620 Ratings
Confluence
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Top Rated
1620 Ratings
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Based on 1620 reviews and ratings
Microsoft 365
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Top Rated
4040 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 4040 reviews and ratings
Feature Set Ratings
Project Management

7.5
Confluence
75%
Microsoft 365
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.6
76%
82 Ratings
N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings
N/A
0 Ratings
Workflow Automation

8.0
80%
54 Ratings
N/A
0 Ratings
Mobile Access

6.9
69%
80 Ratings
N/A
0 Ratings
Search

7.8
78%
102 Ratings
N/A
0 Ratings
Visual planning tools

7.4
74%
81 Ratings
N/A
0 Ratings
Communication

8.0
Confluence
80%
Microsoft 365
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings
N/A
0 Ratings
Notifications

8.6
86%
102 Ratings
N/A
0 Ratings
Discussions

7.9
79%
96 Ratings
N/A
0 Ratings
Surveys

7.0
70%
15 Ratings
N/A
0 Ratings
Internal knowledgebase

9.3
93%
96 Ratings
N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%
Microsoft 365
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Versioning

8.6
86%
88 Ratings
N/A
0 Ratings
Video files

7.7
77%
65 Ratings
N/A
0 Ratings
Audio files

8.0
80%
59 Ratings
N/A
0 Ratings
Document collaboration

8.5
85%
99 Ratings
N/A
0 Ratings
Access control

8.8
88%
97 Ratings
N/A
0 Ratings
Advanced security features

8.5
85%
73 Ratings
N/A
0 Ratings
Integrates with Google Drive

7.9
79%
46 Ratings
N/A
0 Ratings
Device sync

8.0
80%
45 Ratings
N/A
0 Ratings
Attribute Ratings
- Atlassian Confluence is rated higher in 1 area: Likelihood to Renew
- Microsoft 365 is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
Likelihood to Recommend

8.3
Confluence
83%
121 Ratings
9.1
Microsoft 365
91%
238 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings
9.6
Microsoft 365
96%
6 Ratings
Usability

8.3
Confluence
83%
12 Ratings
8.9
Microsoft 365
89%
6 Ratings
Availability

9.0
Confluence
90%
5 Ratings
Microsoft 365
N/A
0 Ratings
Performance

8.0
Confluence
80%
9 Ratings
Microsoft 365
N/A
0 Ratings
Support Rating

6.5
Confluence
65%
45 Ratings
8.2
Microsoft 365
82%
100 Ratings
Implementation Rating

8.4
Confluence
84%
6 Ratings
9.4
Microsoft 365
94%
2 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings
Microsoft 365
N/A
0 Ratings
Likelihood to Recommend
Confluence
Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
Microsoft 365
When working with CSV data files, if you don't have a local software, it is a hassle to upload it to an online service. It takes too much time to upload it and to display it. If the file is too large, it cannot even be processed online. When you Excel on your local computer, everything becomes simple. The file is opened instantly. You can search and process the file as you want. The modifications are done instantly.
When you prepare a long document, it is much faster to work locally and the formatting is kept very well.
As the downside, it is not very well suited for collaboration. Some online competitors are much faster to use. Sharing, commenting and collaborative editing needs improvement.
Senior Staff Engineer
UdemyEducation Management, 201-500 employees
Pros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
Microsoft 365
- keeps me extremely organized. It is so easy to link calendars, emails, and documents.
- keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
- easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.

Verified User
Consultant in Manufacturing
Staffing & Recruiting Company, 501-1000 employeesCons
Confluence
- Some of the components can be a little clunky to use and configure on pages.
- I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.

Verified User
C-Level Executive in Information Technology
Computer Software Company, 11-50 employeesMicrosoft 365
- I wish it was a little simpler to integrate things from one Microsoft Feature into another one. Perhaps I just don't know the tricks for that yet...after all these years of using it.
- I didn't like how it defaulted to saving the document automatically with changes, like Google Docs, but it seems that has now changed, and is better now.
- Generally, I really like how the suite works as is.

Verified User
Administrator in Corporate
Computer Software Company, 11-50 employeesPricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—Microsoft 365
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 Per User Per Month
Microsoft 365 Editions & Modules
Edition
Individual | $5.841 |
---|---|
Business Basic | $5.002 |
Business Standard | $12.502 |
Business Premium | $20.002 |
Business - Apps | $8.252 |
Enterprise - E3 | $32.002 |
Enterprise - E5 | $57.002 |
Enterprise - F3 | $10.002 |
- *Per Month
- Per User Per Month
Additional Pricing Details
*When billed annually.Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
Microsoft 365
Microsoft 365 9.6
Based on 6 answers
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Senior Director, Management Analysis
Arizona State UniversityHigher Education, 10,001+ employees
Usability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesMicrosoft 365
Microsoft 365 8.9
Based on 6 answers
The interface of the different tools (this suite has MANY different tools) is usually simple to use and intuitive, and you can always re-arrange and add or remove the task you use most frequently from the menus and task bars.
Each tool / product includes a lot of features that may require a more intensive learning, but usually Office 365 tools are simple to learn from scratch, adding more knowledge as you required more advanced features
Sr Data Engineer
OZ Digital ConsultingInformation Technology and Services, 201-500 employees
Reliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
Microsoft 365
No score
No answers yet
No answers on this topic
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
Microsoft 365
No score
No answers yet
No answers on this topic
Support Rating
Confluence
Confluence 6.5
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesMicrosoft 365
Microsoft 365 8.2
Based on 100 answers
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Lead Systems Administrator
MoneySolverFinancial Services, 201-500 employees
Implementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
Microsoft 365
Microsoft 365 9.4
Based on 2 answers
Everything works and I use it all the time.
Owner
Forensic Accounting , LLCAccounting, 1-10 employees
Alternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
Microsoft 365
Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe Illustrator, Adobe InDesign, or any other version of the Adobe Creative Suite. Microsoft 365 is a mashup of numerous well-known programs. We haven't tried any other products because they have the same features or compatibility as our office products.
Mapple Ltd
App developerComputer Software, 11-50 employees
Scalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesMicrosoft 365
No score
No answers yet
No answers on this topic
Return on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
Microsoft 365
- I don't have any ROI info because I am a technical staff who does not see those numbers. I will say that we are constantly using Teams/Outlook especially with the pandemic and digital collaboration has been made possible with Microsoft 365. As the work culture changes, our firm really leaned into this suite to adapt and change with it.
Junior Architect
Hollis + Miller ArchitectsArchitecture & Planning, 51-200 employees