<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2180 Ratings

Confluence

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Top Rated
1149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Skype for Business (formerly Lync), now part of Microsoft Teams

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
2180 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business does the job it is designed for adequately and admirably. Our organization uses it to ensure all staff are able to contact each other via their work phone numbers, no matter whether they are working in the office, at home, or somewhere else entirely. To this end, it is very effective.
Adam Jackson FGCLP MAHRI | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Task Management
Confluence
7.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Gantt Charts
Confluence
7.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Scheduling
Confluence
7.2
Skype for Business (formerly Lync), now part of Microsoft Teams
Workflow Automation
Confluence
7.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Mobile Access
Confluence
7.2
Skype for Business (formerly Lync), now part of Microsoft Teams
Search
Confluence
7.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Visual planning tools
Confluence
7.8
Skype for Business (formerly Lync), now part of Microsoft Teams

Communication

Confluence
8.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Chat
Confluence
6.4
Skype for Business (formerly Lync), now part of Microsoft Teams
Notifications
Confluence
8.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Discussions
Confluence
8.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Surveys
Confluence
7.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Internal knowledgebase
Confluence
8.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with GoToMeeting
Confluence
6.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with Gmail and Google Hangouts
Confluence
9.3
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with Outlook
Confluence
9.6
Skype for Business (formerly Lync), now part of Microsoft Teams

File Sharing & Management

Confluence
8.1
Skype for Business (formerly Lync), now part of Microsoft Teams
Versioning
Confluence
8.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Video files
Confluence
7.6
Skype for Business (formerly Lync), now part of Microsoft Teams
Audio files
Confluence
7.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Document collaboration
Confluence
8.6
Skype for Business (formerly Lync), now part of Microsoft Teams
Access control
Confluence
8.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Advanced security features
Confluence
8.3
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with Google Drive
Confluence
7.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Device sync
Confluence
7.4
Skype for Business (formerly Lync), now part of Microsoft Teams

Performance & Compatibility of Online Events Software

Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4
High quality audio
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
8.0
High quality video
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.9
Low bandwidth requirements
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
6.7
Mobile support
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Screen Sharing

Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Desktop sharing
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
8.0
Whiteboards
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Online Meetings / Events

Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Calendar integration
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Meeting initiation
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Integrates with social media
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
6.8
Record meetings / events
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
Slideshows
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6

Online Events Collaboration

Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Live chat
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3
Audience polling
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.3
Q&A
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4

Online Events Security

Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
User authentication
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Participant roles & permissions
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Confidential attendee list
Confluence
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Group Chat option allows multiple people to have a conversation away from the main presentation
  • Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
  • Easy calendar integration for Microsoft Outlook
  • Mobile interface is very easy and intuitive
Mark DiNallo | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.1
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.1
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.
Heather Hicks | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
Randy Palmer | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Skype for Business (formerly Lync), now part of Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business (formerly Lync), now part of Microsoft Teams Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7

Likelihood to Renew

Confluence
9.5
Skype for Business (formerly Lync), now part of Microsoft Teams
9.0

Usability

Confluence
8.5
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1

Reliability and Availability

Confluence
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams

Performance

Confluence
8.8
Skype for Business (formerly Lync), now part of Microsoft Teams

Support Rating

Confluence
8.3
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1

Implementation Rating

Confluence
8.0
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0

Scalability

Confluence
8.0
Skype for Business (formerly Lync), now part of Microsoft Teams

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