What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

Autopilot

It's a great tool for email marketing and making automation flows with those emails. Also push your communication to multiple platforms (social media, SMS, WhatsApp, etc). It's easy to learn so for us easy to teach companies the basics of marketing automation. The clean interface and not to many functions don't make the tool too overwhelming. So for us, one of the better "get your feet wet" tools.
Anonymous | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
Kimberly Yolitz | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
5.9
Epsilon PeopleCloud (Agility Harmony)
10.0
WYSIWYG email editor
Autopilot
5.6
Epsilon PeopleCloud (Agility Harmony)
Dynamic content
Autopilot
6.1
Epsilon PeopleCloud (Agility Harmony)
10.0
Ability to test dynamic content
Autopilot
5.5
Epsilon PeopleCloud (Agility Harmony)
10.0
A/B testing
Autopilot
6.0
Epsilon PeopleCloud (Agility Harmony)
10.0
Mobile optimization
Autopilot
6.4
Epsilon PeopleCloud (Agility Harmony)
10.0
Email deliverability reporting
Autopilot
5.4
Epsilon PeopleCloud (Agility Harmony)
10.0
List management
Autopilot
6.3
Epsilon PeopleCloud (Agility Harmony)
Triggered drip sequences
Autopilot
6.1
Epsilon PeopleCloud (Agility Harmony)
10.0

Lead Management

Autopilot
5.5
Epsilon PeopleCloud (Agility Harmony)
Lead nurturing
Autopilot
6.1
Epsilon PeopleCloud (Agility Harmony)
Data quality management
Autopilot
5.2
Epsilon PeopleCloud (Agility Harmony)
Automated sales alerts and tasks
Autopilot
5.1
Epsilon PeopleCloud (Agility Harmony)

Campaign Management

Autopilot
6.4
Epsilon PeopleCloud (Agility Harmony)
Event/webinar marketing
Autopilot
6.4
Epsilon PeopleCloud (Agility Harmony)

Social Media Marketing

Autopilot
6.3
Epsilon PeopleCloud (Agility Harmony)
Social profile integration
Autopilot
6.3
Epsilon PeopleCloud (Agility Harmony)

Reporting & Analytics

Autopilot
6.0
Epsilon PeopleCloud (Agility Harmony)
10.0
Dashboards
Autopilot
6.0
Epsilon PeopleCloud (Agility Harmony)
10.0
Standard reports
Autopilot
5.9
Epsilon PeopleCloud (Agility Harmony)
10.0
Custom reports
Autopilot
Epsilon PeopleCloud (Agility Harmony)
10.0

Platform & Infrastructure

Autopilot
5.1
Epsilon PeopleCloud (Agility Harmony)
API
Autopilot
5.2
Epsilon PeopleCloud (Agility Harmony)
Customizability
Autopilot
5.5
Epsilon PeopleCloud (Agility Harmony)
Integration with Salesforce.com
Autopilot
4.6
Epsilon PeopleCloud (Agility Harmony)

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

  • Fairly intuitive if you have previous experience with high-end email tools.
  • The training opportunities are good - they offer both online and/or live training.
  • The support we receive is very good.
  • The reporting feature is good - a lot of detailed information.
Kimberly Yolitz | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

  • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
  • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
  • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
  • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
Kimberly Yolitz | TrustRadius Reviewer

Alternatives Considered

Autopilot

Okta and Azure AD seem to work better for administering our email tenant and users for me comparatively. They just seem easier to use and I was already experienced with both.
Anonymous | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
Kimberly Yolitz | TrustRadius Reviewer

Return on Investment

Autopilot

  • Decreased the hours spend manually cleaning contact lists and prepping mass email sends.
  • Lift in overall email engagement, including deliverability, open and click rates, CTOR, etc. due to the ability to personalize and segment email lists.
  • Saves time for the entire sales team by automating many of their sales communication processes.
Megan Kratzman | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

  • Increased email production = more communication to customers.
  • Better reporting = determine areas for improvement or scale up efforts.
  • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
Kimberly Yolitz | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

Epsilon PeopleCloud (Agility Harmony)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Epsilon PeopleCloud (Agility Harmony) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Autopilot
6.3
Epsilon PeopleCloud (Agility Harmony)
7.0

Add comparison