What users are saying about
35 Ratings
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Score 9.2 out of 100
8 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Epsilon PeopleCloud (Agility Harmony) ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

8.4

Autopilot

84%
10.0

Epsilon PeopleCloud (Agility Harmony)

100%
Epsilon PeopleCloud (Agility Harmony) ranks higher in 6/8 features

WYSIWYG email editor

8.2
82%
11 Ratings
N/A
0 Ratings

Dynamic content

8.4
84%
8 Ratings
10.0
100%
1 Rating

Ability to test dynamic content

8.3
83%
8 Ratings
10.0
100%
1 Rating

A/B testing

8.4
84%
8 Ratings
10.0
100%
1 Rating

Mobile optimization

8.5
85%
10 Ratings
10.0
100%
1 Rating

Email deliverability reporting

8.6
86%
21 Ratings
10.0
100%
2 Ratings

List management

8.5
85%
11 Ratings
N/A
0 Ratings

Triggered drip sequences

8.5
85%
11 Ratings
10.0
100%
1 Rating

Lead Management

8.6

Autopilot

86%

Epsilon PeopleCloud (Agility Harmony)

Feature Set Not Supported
N/A
Autopilot ranks higher in 3/3 features

Lead nurturing

9.2
92%
11 Ratings
N/A
0 Ratings

Data quality management

8.3
83%
10 Ratings
N/A
0 Ratings

Automated sales alerts and tasks

8.3
83%
9 Ratings
N/A
0 Ratings

Campaign Management

8.5

Autopilot

85%

Epsilon PeopleCloud (Agility Harmony)

Feature Set Not Supported
N/A
Autopilot ranks higher in 1/1 features

Event/webinar marketing

8.5
85%
9 Ratings
N/A
0 Ratings

Social Media Marketing

8.5

Autopilot

85%

Epsilon PeopleCloud (Agility Harmony)

Feature Set Not Supported
N/A
Autopilot ranks higher in 1/1 features

Social profile integration

8.5
85%
8 Ratings
N/A
0 Ratings

Reporting & Analytics

8.3

Autopilot

83%
10.0

Epsilon PeopleCloud (Agility Harmony)

100%
Epsilon PeopleCloud (Agility Harmony) ranks higher in 3/3 features

Dashboards

8.3
83%
12 Ratings
10.0
100%
1 Rating

Standard reports

8.2
82%
12 Ratings
10.0
100%
1 Rating

Custom reports

N/A
0 Ratings
10.0
100%
1 Rating

Platform & Infrastructure

8.3

Autopilot

83%

Epsilon PeopleCloud (Agility Harmony)

Feature Set Not Supported
N/A
Autopilot ranks higher in 3/3 features

API

8.2
82%
8 Ratings
N/A
0 Ratings

Customizability

8.3
83%
9 Ratings
N/A
0 Ratings

Integration with Salesforce.com

8.3
83%
7 Ratings
N/A
0 Ratings

Attribute Ratings

  • Autopilot is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Autopilot

83%
12 Ratings
7.0

Epsilon PeopleCloud (Agility Harmony)

70%
1 Rating

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
Kimberly Yolitz | TrustRadius Reviewer

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

  • Fairly intuitive if you have previous experience with high-end email tools.
  • The training opportunities are good - they offer both online and/or live training.
  • The support we receive is very good.
  • The reporting feature is good - a lot of detailed information.
Kimberly Yolitz | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

  • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
  • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
  • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
  • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
Kimberly Yolitz | TrustRadius Reviewer

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
  2. none
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

Epsilon PeopleCloud (Agility Harmony)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Epsilon PeopleCloud (Agility Harmony) Editions & Modules

Additional Pricing Details

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
Kimberly Yolitz | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

Epsilon PeopleCloud (Agility Harmony)

  • Increased email production = more communication to customers.
  • Better reporting = determine areas for improvement or scale up efforts.
  • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
Kimberly Yolitz | TrustRadius Reviewer

Screenshots

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