AWS Chatbot vs. Khoros Care
AWS Chatbot vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
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AWS Chatbot | N/A | AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. | N/A | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
AWS Chatbot | Khoros Care | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
AWS Chatbot | Khoros Care | |
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Top Pros |
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Top Cons |
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AWS Chatbot | Khoros Care | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AWS Chatbot | Khoros Care | |
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Likelihood to Recommend | - (0 ratings) | 7.8 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.5 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
AWS Chatbot | Khoros Care | |
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Likelihood to Recommend | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Pros | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Cons | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Scalability | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Amazon AWS No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Khoros Care Screenshots |