What users are saying about
14 Ratings
5 Ratings
14 Ratings
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Score 6.5 out of 100
5 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Axero is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • OnSemble is rated higher in 1 area: Usability

Likelihood to Recommend

9.0

Axero

90%
7 Ratings
8.5

OnSemble

85%
5 Ratings

Likelihood to Renew

9.1

Axero

91%
2 Ratings

OnSemble

N/A
0 Ratings

Usability

8.2

Axero

82%
1 Rating
8.5

OnSemble

85%
2 Ratings

Availability

9.1

Axero

91%
2 Ratings

OnSemble

N/A
0 Ratings

Performance

9.1

Axero

91%
2 Ratings

OnSemble

N/A
0 Ratings

Support Rating

9.0

Axero

90%
4 Ratings
8.4

OnSemble

84%
3 Ratings

Implementation Rating

9.1

Axero

91%
4 Ratings

OnSemble

N/A
0 Ratings

Likelihood to Recommend

Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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OnBoard

OnSemble is solving a lot of problems that our organization had prior to its implementation:
  • We can track communication readership.
  • We can engage with our fellow teammates through chats and recognition.
  • We have a central location for all job-related links.
  • We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
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Pros

Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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OnBoard

  • powerful, yet simple to use, document management for sharing
  • custom help desk form creation/submission with targeted audience
  • integration friendly with document types (e.g., xls, pdf, doc, etc.)
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Cons

Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
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OnBoard

  • Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
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Pricing Details

Axero

Starting Price

$49 per month

Editions & Modules

Axero editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

    OnSemble

    Starting Price

    Editions & Modules

    OnSemble editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      OnBoard

      No answers on this topic

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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      OnBoard

      As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
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      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      OnBoard

      No answers on this topic

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      OnBoard

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
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      OnBoard

      I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
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      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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      OnBoard

      No answers on this topic

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
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      OnBoard

      The software is easy to use, customizable, and intuitive to its users
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      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      OnBoard

      • Streamlined documentation - positive impact.
      • Convenient calendar and access to timeclock - positive impact.
      • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
      Read full review

      Screenshots

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