Likelihood to Recommend If you value integration over cost, Bamboo is clearly the way to go. It offers tight integration to the rest of the Atlassian suite, and when you need traceability from issue to build, Atlassian is the right way to go. However, if you find yourself needing to save on costs, you may consider taking an approach of rolling your own build system with open source alternatives, such as
Jenkins , if you don't [mind] putting in a little extra elbow grease.
Read full review TriNet is perfect for a smaller business or nonprofits that can't get competitive rates for health care. I can't really speak to larger businesses as I don't have comparison data, but even when we used a PEO in the past, we still were paying high rates. The savings were almost enough to offset the cost of having a PEO vs just a
Payroll service, but our employees appreciate the personal savings as well, as we were able to cover a larger portion of the cost due to the price difference. Specifically, our rates for most of our employees were cut in about half
Read full review Pros Levels of granularity. Organization has many projects that have many build plans that have many jobs that have many tasks, etc. And branch builds allow source control branches to be built separately. Versatility. I can use bamboo to manage my Java, node, or .NET build plans. I can use it to spin up Windows or Linux build agents, or install it on a Mac to build there as well. Bamboo integrates with other Atlassian products like Bitbucket, Stash, JIRA, etc. If a company commits to the entire Atlassian stack then work can be tracked through the whole development lifecycle which is really useful. Read full review Extensive variety of benefit program plan designs and partners. Something for everyone. One stop shopping for all health and wellness benefits. Continue to add new offerings, such as access to Salary.com at a discount and access to Carta at a discount to manage employee stock programs. On top of compliance by state. Read full review Cons Extremely hard barrier to entry for non-backend developers Blackbox makes it hard to customize functionality The inability to add features without breaking core functionality No cloud solution Tasks cannot be put in if/else statements No clear right way to form build plans Read full review a better ATS - the current functionality is very limited. For an organization our size we more "power". I like to be able to run custom reports from the ATS as an example Reporting - there's a stack of standard reports but we need and want custom stop changing the layout. We don't care about the layout its the content that matters. get rid of the turtles or hippos or whatever they are Manager access. Let us give managers access to their employees info without having access to EVERYONE Be honest. If you cant do something, you cant do it. Let us know so we can make other plans and move on "I'll put a ticket in" = this is where your dreams go to fade away. See above Read full review Likelihood to Renew This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
Read full review Usability Bamboo was fairly easy to navigate but in the end it always felt as if it was developed as a bolt-on and not a true group up user interface. There were multiple ways to get to everything and the path was never the same. So it was difficult for users to really get a feel of how to use the application.
Read full review There is just so much information in the system and sometimes it is attached to other systems in a way that it's hard to know where to find things and a TriNet rep needs to walk you through finding it. Using chat they tend to copy and paste huge strings of instructions into the chat which is challenging to test while scrolling through all that text
Read full review Reliability and Availability They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
Read full review Performance Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
Read full review Support Rating Support for Bamboo has started lack a little over the years. Atlassian has been moving more towards
Bitbucket Pipelines and away from the on-premise install of Bamboo. While the tool is still great, it may take a little bit of time to get a question answered by official support.
Read full review I like TriNet's multi-layered support. We have dedicated support for payroll and platform, HR, and benefits. We also have an account manager we can contact when we need to escalate an issue or get additional help. The 24/7 chat support is also outstanding for smaller routine issues. All support at TriNet has been extremely responsive. We sometimes have complicated issues like restricted stock vesting, 83(b) elections and other matters and our dedicated support team always helps us do things correctly and on time.
Read full review In-Person Training it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
Read full review Online Training Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
Read full review Implementation Rating not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
Read full review Alternatives Considered We selected Bamboo because its capabilities to integrate with other
Atlassian products specially
Jira Software ,
Bitbucket and in some useful scenarios with
Confluence . Also, we found these pros important for us: great user interface, easily agent deployment, Docker compability, simply to maintain / manage, and straightforwardly integration with different notification platforms
Read full review TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.
Read full review Contract Terms and Pricing Model I was not part of the process
Read full review Scalability Cause it can be used as mentioned for sites and departments. Or even if employees work out of state and not at the HQ the the employer. Trinet makes is easy to do for payroll in other states as well.
Read full review Professional Services Not sure it was used or not as the implementation was completed before I started working for the company
Read full review Return on Investment It helped us achieve the Continuous Deployment and Continuous Integration goals for our applications, a huge milestone that saved a lot of time for developers in making the builds and deployments and saved time for QA in running the automated tests. Helped with DevOps: we moved the formal approval from the email to the system and allowed the approver to actually push the button for the production deployments. Biggest positive impact of using Bamboo is that it improved our response time to customers and increased the frequency of our deliveries to them. Read full review I mainly used the ATS and I had to do a lot of extra work than other ATS's I have used in the past. When hiring a candidate, transferring the information from the ATS to the HRIS is nil, there is a lot you have to manually put in, which can be very frustrating. I like the way how I can upload a candidates resume seamlessly. Read full review ScreenShots