What users are saying about
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55 Ratings
50 Ratings
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Score 8.9 out of 100

Datto

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55 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
8.8
Datto
Universal recovery
Barracuda Backup
8.2
Datto
Live recovery
Barracuda Backup
8.0
Datto
Recovery verification
Barracuda Backup
7.9
Datto
Business application protection
Barracuda Backup
8.1
Datto
Multiple backup destinations
Barracuda Backup
9.0
Datto
Incremental backup identification
Barracuda Backup
9.2
Datto
Backup to the cloud
Barracuda Backup
9.4
Datto
Deduplication and file compression
Barracuda Backup
9.5
Datto
Snapshots
Barracuda Backup
9.3
Datto
Flexible deployment
Barracuda Backup
9.1
Datto
Management dashboard
Barracuda Backup
8.7
Datto
Platform support
Barracuda Backup
8.4
Datto
Retention options
Barracuda Backup
9.4
Datto
Encryption
Barracuda Backup
8.7
Datto

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Datto

  • Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud.
  • Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device.
  • UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Datto

  • VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually.
  • The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Support

Barracuda Backup

Barracuda Backup 8.5
Based on 3 answers
I have had multiple calls for various reasons with Barracuda Backup's support on various issues that have crept up in my backup. They are quick to jump into the system and help when needed and have access to the backend system to check the integrity of the system and run various fixes for issues that are not readily visible through the user-accessible UI.
Anonymous | TrustRadius Reviewer

Datto

Datto 7.0
Based on 9 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Implementation

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Datto

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Datto

ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Karl Fulljames | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Datto

  • Datto is an investment, but it's also an insurance policy against being down due to Server Issues, Human Error, Power Outage, Unexpected Updates or even Fire. With Datto, you have access to your company's data from an offsite location, all you need is the internet.
  • It is hard to calculate what negative impact is in relation to ROI as, like I stated, it is an investment, but is also a way to continue with your business should something happen to your server. Nobody plans on crashing their car on a given day and being without wheels, just like nobody plans on their Server crashing and losing all their data on their server, but with Datto it's like the crash never happened. To really calculate ROI, you would have to know when you are going to be down and for how long, with or without a Datto backup solution.
  • As for Positive, we have had a great experience educating our clients on this solution, as everyone wants some type of backup, and when we do our demo illustrating a server offline and spinning up the VM, they can't tell that it's a VM, and want that solution for their business.
Mike Hernandez | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
8.9
Datto
8.1

Likelihood to Renew

Barracuda Backup
10.0
Datto
10.0

Usability

Barracuda Backup
9.5
Datto
10.0

Reliability and Availability

Barracuda Backup
7.0
Datto

Performance

Barracuda Backup
9.0
Datto

Support

Barracuda Backup
8.5
Datto
7.0

Implementation

Barracuda Backup
8.0
Datto

Scalability

Barracuda Backup
7.0
Datto

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