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Top Rated
162 Ratings
7 Ratings
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Score 9.2 out of 100

Zix Email Threat Protection

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Top Rated
162 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Barracuda Cloud Archiving Service

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.
Jay Glatt | TrustRadius Reviewer

Zix Email Threat Protection

Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way). After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports. Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.
Anonymous | TrustRadius Reviewer

Pros

Barracuda Cloud Archiving Service

  • Sonian search is rightly praised for ease of use, scale, performance and accuracy.
  • Sonian archive can be deployed rapidly without the need for costly professional service engagements.
  • Seamless process to import PST files into the archive.
  • Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Dane Spoelker | TrustRadius Reviewer

Cons

Barracuda Cloud Archiving Service

  • The displayed message area can be made larger
Jay Glatt | TrustRadius Reviewer

Zix Email Threat Protection

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Cloud Archiving Service

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.9
Based on 7 answers
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
Mike McCloskey | TrustRadius Reviewer

Usability

Barracuda Cloud Archiving Service

Barracuda Cloud Archiving Service 9.1
Based on 1 answer
It performs as expected with no exceptions.
Jay Glatt | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 122 answers
Zix is super user friendly for both our staff and the recipients of the messages. Logs are present, of course, for auditing when the need arises. The management portal is easy to use, also. You can use the service as is after install or make customizations that would better suit your business and workflow.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Barracuda Cloud Archiving Service

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
Anonymous | TrustRadius Reviewer

Performance

Barracuda Cloud Archiving Service

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
Mike McCloskey | TrustRadius Reviewer

Support Rating

Barracuda Cloud Archiving Service

Barracuda Cloud Archiving Service 9.1
Based on 1 answer
We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
Jay Glatt | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 15 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Robert Paul | TrustRadius Reviewer

In-Person Training

Barracuda Cloud Archiving Service

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.1
Based on 1 answer
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
Mike McCloskey | TrustRadius Reviewer

Online Training

Barracuda Cloud Archiving Service

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 3 answers
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Cloud Archiving Service

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.1
Based on 14 answers
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Barracuda Cloud Archiving Service

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
Anonymous | TrustRadius Reviewer

Scalability

Barracuda Cloud Archiving Service

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 3 answers
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
Mike McCloskey | TrustRadius Reviewer

Return on Investment

Barracuda Cloud Archiving Service

  • We saw a significant reduction in storage of email data that was previously stored in PST files on local machines.
  • We can archive data for longer periods, which drives retention and email data storage needs.
  • This product gives us quick access and support for eDiscovery requests from legal departments.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • It keeps our client data secure in transit, aiding us in compliance to HIPPA and other required standards, which also lends to peace of mind.
  • It greatly minimizes the time spent combing through email to sort and deal with junk/spam.
  • It minimizes the risk of employees inadvertently clicking infected links from within emails, opening our network to larger threats. This alone saves time and money as it decreases the time spent by our IT department in dealing with information security issues and system recovery that we might otherwise face.
Anonymous | TrustRadius Reviewer

Screenshots

Zix Email Threat Protection

Pricing Details

Barracuda Cloud Archiving Service

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Threat Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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