Bigin by Zoho CRM vs. Pega Customer Decision Hub
Bigin by Zoho CRM vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bigin by Zoho CRM | N/A | Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively. | $9 per month | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | 20% discount for annual pricing. | — | ||||||||||||||
More Pricing Information |
Bigin by Zoho CRM | Pega Customer Decision Hub | |
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Top Cons |
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Sales Force Automation |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Bigin by Zoho CRM | Pega Customer Decision Hub | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bigin by Zoho CRM | Pega Customer Decision Hub | |
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Likelihood to Recommend | 9.0 (29 ratings) | 8.0 (9 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
Usability | 7.3 (7 ratings) | - (0 ratings) |
Support Rating | 5.9 (7 ratings) | - (0 ratings) |
Bigin by Zoho CRM | Pega Customer Decision Hub | |
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Likelihood to Recommend | Zoho | Pegasystems |
Pros | Zoho | Pegasystems |
Cons | Zoho | Pegasystems |
Likelihood to Renew | Zoho | Pegasystems No answers on this topic |
Usability | Zoho | Pegasystems No answers on this topic |
Support Rating | Zoho | Pegasystems No answers on this topic |
Alternatives Considered | Zoho | Pegasystems |
Return on Investment | Zoho | Pegasystems |
ScreenShots | Bigin by Zoho CRM Screenshots | Pega Customer Decision Hub Screenshots |