Top Rated
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Bitdefender GravityZone

The patch management aspect as well as the one license model have been the saving grace for us. I no longer have to pick and choose various licenses to install on a new machine and everything is viewable from one place. It was easy to install, but there are still features that I haven't tried because I haven't had the time to look at how to do it.
JAMIE RISSKY | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
Jose A Garcia | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Bitdefender GravityZone
8.4
Trend Micro Worry-Free Business Security
Anti-Exploit Technology
Bitdefender GravityZone
8.3
Trend Micro Worry-Free Business Security
Endpoint Detection and Response (EDR)
Bitdefender GravityZone
8.8
Trend Micro Worry-Free Business Security
Centralized Management
Bitdefender GravityZone
8.5
Trend Micro Worry-Free Business Security
Hybrid Deployment Support
Bitdefender GravityZone
8.0
Trend Micro Worry-Free Business Security
Infection Remediation
Bitdefender GravityZone
8.2
Trend Micro Worry-Free Business Security
Vulnerability Management
Bitdefender GravityZone
8.2
Trend Micro Worry-Free Business Security
Malware Detection
Bitdefender GravityZone
8.7
Trend Micro Worry-Free Business Security

Pros

Bitdefender GravityZone

  • The Gravity Zone console is quite easy to use, particularly if the person assigned to implement and deploy have a good understanding of how to make it work to get at the information needed.
  • The Dashboard is customizable to get at the information needed in one location.
  • Pushing tasks across the network is quite easy.
  • Having said the what is available in gravity zone, it is easy to see what devices have activity that frequently result in quarantines. This allows us to address "misuse" of our devices. Which brings me to my final point...
  • The policies can be set up to lock devices down with very strict rules (such as device locking) or with relaxed policies.
Gail Dutchess | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
Anonymous | TrustRadius Reviewer

Cons

Bitdefender GravityZone

  • I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings.
  • Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity.
  • I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file.
Kenneth Hess | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
Brian Duffy | TrustRadius Reviewer

Likelihood to Renew

Bitdefender GravityZone

Bitdefender GravityZone 9.0
Based on 1 answer
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
Dan Reynolds | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

No score
No answers yet
No answers on this topic

Usability

Bitdefender GravityZone

Bitdefender GravityZone 7.5
Based on 2 answers
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
Beat Kramer | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Trend Micro Worry-Free Business Security 7.0
Based on 1 answer
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
Brian Duffy | TrustRadius Reviewer

Support Rating

Bitdefender GravityZone

Bitdefender GravityZone 7.0
Based on 41 answers
While I have only had a few questions for them, Bitdefender GravityZone staff were always quick to reply and very thorough with their answers. They were easy to understand and communicate with and genuinely wanted to help, not just answer phones and emails because it is their job. Good people.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Trend Micro Worry-Free Business Security 8.8
Based on 3 answers
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bitdefender GravityZone

We have used McAfee Endpoint Security in the past - a low, cost-effective version. We did not find this effective as some computers were protected and others were not. There was also not a centralized log in that we could go in to monitor devices and see how effective it was at protecting. Overall, we wanted something more consistent and dependable.
Christine Damian | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
David Schwartz | TrustRadius Reviewer

Return on Investment

Bitdefender GravityZone

  • It is always difficult to justify the ROI of an anti-virus when looked from a cost perspective. However, if viewed from the perspective of risk mitigation, the justification is much simpler, as Bitdefender gives the information security team peace of mind without costing the organization an arm and a leg.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
Mitch Hubbell | TrustRadius Reviewer

Pricing Details

Bitdefender GravityZone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Worry-Free Business Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bitdefender GravityZone
8.0
Trend Micro Worry-Free Business Security
8.9

Likelihood to Renew

Bitdefender GravityZone
9.0
Trend Micro Worry-Free Business Security

Usability

Bitdefender GravityZone
7.5
Trend Micro Worry-Free Business Security
7.0

Support Rating

Bitdefender GravityZone
7.0
Trend Micro Worry-Free Business Security
8.8

Add comparison