Bloomreach Commerce Experience Cloud vs. Customer.io
Bloomreach Commerce Experience Cloud vs. Customer.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bloomreach Commerce Experience Cloud | Mid-Size Companies (51-1,000 employees) | Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they shop. Amplified by the speed and scale of Loomi, Bloomreach's AI for e-commerce, this creates endless new paths to purchase. Bloomreach products include: | N/A | |
Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month |
Bloomreach Commerce Experience Cloud | Customer.io | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | Bloomreach pricing is quote-based. | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | ||||||||||||||
More Pricing Information |
Bloomreach Commerce Experience Cloud | Customer.io | |
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Email & Online Marketing |
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Lead Management |
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Campaign Management |
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Social Media Marketing |
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Reporting & Analytics |
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Platform & Infrastructure |
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Bloomreach Commerce Experience Cloud | Customer.io | |
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Small Businesses | Vbout Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | PFL Direct Mail Platform Score 9.3 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | PFL Direct Mail Platform Score 9.3 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bloomreach Commerce Experience Cloud | Customer.io | |
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Likelihood to Recommend | 9.3 (144 ratings) | 9.8 (8 ratings) |
Likelihood to Renew | 8.5 (7 ratings) | - (0 ratings) |
Usability | 8.5 (54 ratings) | - (0 ratings) |
Availability | 8.5 (14 ratings) | - (0 ratings) |
Performance | 8.4 (13 ratings) | - (0 ratings) |
Support Rating | 9.0 (107 ratings) | - (0 ratings) |
In-Person Training | 7.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.8 (4 ratings) | - (0 ratings) |
Configurability | 8.2 (2 ratings) | - (0 ratings) |
Ease of integration | 8.7 (2 ratings) | - (0 ratings) |
Product Scalability | 8.2 (14 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.7 (2 ratings) | - (0 ratings) |
Bloomreach Commerce Experience Cloud | Customer.io | |
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Likelihood to Recommend | Bloomreach | Customer.io |
Pros | Bloomreach | Customer.io |
Cons | Bloomreach | Customer.io |
Likelihood to Renew | Bloomreach | Customer.io No answers on this topic |
Usability | Bloomreach | Customer.io No answers on this topic |
Reliability and Availability | Bloomreach | Customer.io No answers on this topic |
Performance | Bloomreach | Customer.io No answers on this topic |
Support Rating | Bloomreach | Customer.io No answers on this topic |
In-Person Training | Bloomreach | Customer.io No answers on this topic |
Online Training | Bloomreach | Customer.io No answers on this topic |
Implementation Rating | Bloomreach | Customer.io No answers on this topic |
Alternatives Considered | Bloomreach | Customer.io |
Scalability | Bloomreach | Customer.io No answers on this topic |
Return on Investment | Bloomreach | Customer.io |
ScreenShots | Bloomreach Commerce Experience Cloud Screenshots | Customer.io Screenshots |