What users are saying about
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Top Rated
688 Ratings
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Top Rated
1970 Ratings

BlueJeans

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Top Rated
688 Ratings
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Score 8.7 out of 100

Skype for Business

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Top Rated
1970 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

BlueJeans

BlueJeans works well in an office environment, especially in our conference rooms. It is easy to set up calls and the call quality works well. BlueJeans works really well when multiple offices need to call in for a meeting. However, when working remotely/calling in it doesn't state who is on the call and over the past few days whilst working from home I have had to ask in the call who has logged on.
Isabel Olivadoti | TrustRadius Reviewer

Skype for Business

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
Sarah Bandy | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.1
Skype for Business
7.5
High quality audio
BlueJeans
8.5
Skype for Business
8.1
High quality video
BlueJeans
8.3
Skype for Business
7.9
Low bandwidth requirements
BlueJeans
7.3
Skype for Business
6.7
Mobile support
BlueJeans
8.2
Skype for Business
7.1

Screen Sharing

BlueJeans
8.0
Skype for Business
8.0
Desktop sharing
BlueJeans
8.6
Skype for Business
8.3
Whiteboards
BlueJeans
7.4
Skype for Business
7.6

Online Meetings / Events

BlueJeans
8.1
Skype for Business
8.0
Calendar integration
BlueJeans
8.3
Skype for Business
8.8
Meeting initiation
BlueJeans
8.5
Skype for Business
8.4
Integrates with social media
BlueJeans
7.0
Skype for Business
7.0
Record meetings / events
BlueJeans
8.5
Skype for Business
7.6
Slideshows
BlueJeans
8.4
Skype for Business
8.2

Online Events Collaboration

BlueJeans
8.0
Skype for Business
7.9
Live chat
BlueJeans
8.3
Skype for Business
8.4
Audience polling
BlueJeans
7.9
Skype for Business
7.8
Q&A
BlueJeans
7.9
Skype for Business
7.6

Online Events Security

BlueJeans
8.1
Skype for Business
7.8
User authentication
BlueJeans
8.4
Skype for Business
7.9
Participant roles & permissions
BlueJeans
8.0
Skype for Business
7.7
Confidential attendee list
BlueJeans
8.0
Skype for Business
7.9

Pros

BlueJeans

  • Connection is Easy: I have used other similar platforms where connecting to a meeting was not always intuitive, making it a frustrating process.
  • Recording: I like that I can set a meeting to auto-record because I often will forget that the meeting is to be recorded. I also appreciate that BlueJeans sends a link to the recording almost immediately after the web meeting is over.
  • Share Screen: I often need to share my screen during a meeting, and I like that this feature is easy to use and thus far has been reliable.
Tammy M. McCoy, Ph.D. | TrustRadius Reviewer

Skype for Business

  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
Exson Meza | TrustRadius Reviewer

Cons

BlueJeans

  • I like BlueJeans; however, many of our members are switching to Zoom as they cite the options in the settings are more straight-forward. They can go to settings and start at the top and work down and understand exactly what the settings will do
  • Others cite they would like BlueJeans to be more intuitive. For example, when they use breakout rooms the buttons to return are easily accessible- they are not afraid to get lost by exploring features in Zoom
  • They also cite the design and look of the product. I'm not sure what that means. Personally I prefer BlueJeans and have started several superintendents with it. However, I also have to serve my partners' preferences as well. This is a critical time because many students are using the products and their preferences will be shaped during a time where teleconferencing software use is the highest in educational history.
Jamie Nutter | TrustRadius Reviewer

Skype for Business

  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Stefan Trbojevic | TrustRadius Reviewer

Likelihood to Renew

BlueJeans

BlueJeans 8.8
Based on 15 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson | TrustRadius Reviewer

Skype for Business

Skype for Business 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

BlueJeans

BlueJeans 8.8
Based on 210 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

Skype for Business

Skype for Business 7.6
Based on 13 answers
Skype for Business is great for instant messaging, with some minor issues. It has an acceptable quality for audio and video conferencing. Its integration with Microsoft Office is a big plus.The one that is a real setback is the screen sharing during conferences, which can be really annoying to watch if it doesn't disconnect too often.
Cristian Bodnarasec | TrustRadius Reviewer

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 3 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

Skype for Business

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.6
Based on 3 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson | TrustRadius Reviewer

Skype for Business

No score
No answers yet
No answers on this topic

Support Rating

BlueJeans

BlueJeans 9.2
Based on 20 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding | TrustRadius Reviewer

Skype for Business

Skype for Business 7.8
Based on 40 answers
There are only ever minor bugs on Microsoft's Skype for Business. This makes it easy to troubleshoot for users and IT departments. Uninstalling and reinstalling the app provides a solution to most problems resulting from the application. The simplicity and ease of the tool makes it less probable for need of support.
Jatel Desai | TrustRadius Reviewer

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

Skype for Business

No score
No answers yet
No answers on this topic

Implementation Rating

BlueJeans

BlueJeans 8.4
Based on 20 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding | TrustRadius Reviewer

Skype for Business

Skype for Business 7.0
Based on 2 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

BlueJeans

Most of the video conferencing tools are evolving with similar feature sets. BlueJeans stands out to me for the scale at which it has been able to handle. From 1:1 meetings to large company-wide events, BlueJeans has been solid in terms of bringing people together and facilitating interaction between remote participants.
Mike Galyen | TrustRadius Reviewer

Skype for Business

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts
Marie Rodriguez | TrustRadius Reviewer

Scalability

BlueJeans

BlueJeans 9.4
Based on 3 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson | TrustRadius Reviewer

Skype for Business

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • Reduced the amount of business travel to locaised meetings. This has grown as the adoption and expectation that people use video within the calls.
  • Reduction in overall cost as multiple legacy solutions have been removed and now any member of staff can host or attend a meeting without the consideration for capacity.
  • Enhanced company-wide meetings, the ability for our sales folk to connect from a mobile and see our CEO in monthly meetings is fantastic.
Kenny Thornton | TrustRadius Reviewer

Skype for Business

  • Using Skype for Business has allowed our sellers to collaborate with clients all over the world quickly and effectively, ultimately encouraging positive client relationships.
  • The ability to train our sellers and excellence teams across the globe has been undeniably helpful in communicating the latest business developments and seller strategies.
Sondra Kinder | TrustRadius Reviewer

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BlueJeans
8.7
Skype for Business
8.3

Likelihood to Renew

BlueJeans
8.8
Skype for Business
9.0

Usability

BlueJeans
8.8
Skype for Business
7.6

Reliability and Availability

BlueJeans
10.0
Skype for Business

Performance

BlueJeans
9.6
Skype for Business

Support Rating

BlueJeans
9.2
Skype for Business
7.8

Online Training

BlueJeans
8.0
Skype for Business

Implementation Rating

BlueJeans
8.4
Skype for Business
7.0

Scalability

BlueJeans
9.4
Skype for Business

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