What users are saying about
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Top Rated
445 Ratings
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Top Rated
1537 Ratings

BlueJeans

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Top Rated
445 Ratings
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Score 8.7 out of 101

Skype for Business

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1537 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

BlueJeans

BlueJeans is a complete solution, it would be a perfect product to replace numberous legacy systems of which the capacity has been reached or are not meeting their requirements. It is great for use in meeting rooms with one touch join as you enter the room, also for mobile sales force teams who can join directly from their mobiles and still experience the full meeting with video / content.
Kenny Thornton profile photo

Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.
Exson Meza profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.3
Skype for Business
7.6
High quality audio
BlueJeans
8.5
Skype for Business
8.0
High quality video
BlueJeans
8.6
Skype for Business
7.9
Low bandwidth requirements
BlueJeans
7.6
Skype for Business
6.6
Mobile support
BlueJeans
8.4
Skype for Business
7.9

Screen Sharing

BlueJeans
8.3
Skype for Business
8.3
Desktop sharing
BlueJeans
8.8
Skype for Business
8.6
Whiteboards
BlueJeans
7.8
Skype for Business
7.9

Online Meetings / Events

BlueJeans
8.2
Skype for Business
8.1
Calendar integration
BlueJeans
8.2
Skype for Business
8.7
Meeting initiation
BlueJeans
8.5
Skype for Business
8.2
Integrates with social media
BlueJeans
7.4
Skype for Business
7.1
Record meetings / events
BlueJeans
8.7
Skype for Business
8.1
Slideshows
BlueJeans
8.4
Skype for Business
8.2

Online Events Collaboration

BlueJeans
8.2
Skype for Business
8.2
Live chat
BlueJeans
8.5
Skype for Business
8.9
Audience polling
BlueJeans
8.1
Skype for Business
7.9
Q&A
BlueJeans
8.2
Skype for Business
7.7

Online Events Security

BlueJeans
8.2
Skype for Business
8.5
User authentication
BlueJeans
8.5
Skype for Business
8.6
Participant roles & permissions
BlueJeans
8.1
Skype for Business
8.2
Confidential attendee list
BlueJeans
8.1
Skype for Business
8.7

Pros

BlueJeans

  • Broadcasting to Facebook - this is key to be able to broadcast LIVE with multiple teachings on our team page and other information pages.
  • The Video Call feature is key. It allows us to work from home but still collaborate, and seeing each other makes it even more personal.
  • The ease of use for the program and multiple ways to use it make it a must-have for a business owner!
  • The price point is amazing for everything you receive!
Kymber Williams profile photo

Skype for Business

  • Ability for all users to download presentation content to their local machine during a presentation. This is a strength for Skype for Business as it allows presenters to share content quickly without having to send an email.
  • Ability to add Skype for Business Meeting Link in a meeting invite (Outlook Plug-In). This is a strength for Skype for Business as it integrates and works well with Outlook to provide a quick link to your conference call. This is extremely helpful for those who are traveling often and work via mobile device because the link is easy to access and quick to open.
  • The ability to add additional users to the call. This is a great strength for Skype for Business as it is an efficient and smooth way to add contacts to your meeting without having to end the call.
Sondra Kinder profile photo

Cons

BlueJeans

  • For our project (like I explained earlier) we have groups of people meet every few weeks, and they talk about very sensitive material, so, we decided (for assessment/research purposes) to not record the videos. Therefore, we decided we'd have the moderators of the meeting meet briefly afterward and debrief, and record THAT meeting, and share it with us, the research team. I believe we had to pay quite a bit to get this feature, and it unfortunately has not been very easy to deal with, because the coaches have to share the video with me. In the beginning, sometimes they would send it to me, and it was not download-able, or at least I thought, because the "download" button was not apparent on my screen (I had to widen the screen). I don't know why it's all the way to the right. That's probably a mis-step on my part, but you could just move that button to where it's visible. Also, I had to periodically nag these busy people to share their videos with me, and that was a bit of a pain. I was supposed to watch the videos immediately afterward to keep abreast of what was going on, and it just slowed us down. I guess what I'm suggesting is to give the option for an administrator (like myself) to access recorded videos in their enterprise. What we'll have to do next time around, is that I think I will have to be the moderator, schedule all the meetings and someone not "attend" the meetings (cancel my audio and video) and record all the videos. ALSO, I don't like that it's just shared through my email, I click on a link to get to the video, and that they actually DISAPPEAR after some time. Why can't they just appear in my recordings or something? They are hard to dig through my email again to find them. That's a silly feature that I would think could be fixed, and has been a source of my dissatisfaction for the software.
  • The internal control system for the admin is very confusing. For example, for some reason I thought that for people in my enterprise (my coaches) to share their videos with me, they had to be designated as administrators themselves. Recently, it turned out that one of the moderators of the sessions could not see her scheduled meetings, and for some reason one of the other coaches personal meetings was popping up in her list of scheduled meetings. All of her past meetings had disappeared from control board as well. She was very concerned about this for reasons of confidentiality related to our project. I have no idea what this was the only time, to my knowledge that this had happened for other coaches. Anyway, I talked to a customer service rep and he explained that videos disappear from the command center tab, and that you have to go to your profile on the main dashboard, then scroll down, click on a few things.. you get my point. I don't know why it's not more intuitive.
  • Customer Service has been annoying. Generally speaking, I get very frustrated that these types of jobs are outsourced to other countries, in part because I have a very hard time understanding the customer service agent. They are always incredibly nice, but the last time I called it should not have taken 45 minutes out of my day for me to figure out what was going on; it should have taken no more than 15 minutes in my opinion. Practically everything the last representative I talked to said I had to ask him to repeat himself, and it was very embarrassing for the both of us. I really don't know the solution here, it's just a source of frustration for me.
Dara Naphan profile photo

Skype for Business

  • Although it can also be used from the web, the most effective is that you install Skype on your computer or mobile (and your client as well). This is usually problematic for people who are not used to using technology.
  • Use the Microsoft system completely free of charge for a trial version so companies can validate if this application meets the expectations of the company.
  • Have a fully customized videoconference room with the logo and corporate colors of the company, with the Skype for Business account.
Alexander Palma Ibarra profile photo

Likelihood to Renew

BlueJeans

BlueJeans 8.5
Based on 10 answers
Really because the audio and video quality is so good that we really have no reason to look elsewhere. Also the cost of hardware to have it installed in all of our conference rooms was quite high, and competing products would not use the same setup. Also to go to the next tier of product would be 4x as expensive per room, and not really worth it
Ryan Scherding profile photo

Skype for Business

Skype for Business 7.8
Based on 5 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.
Mandy Cramer profile photo

Usability

BlueJeans

BlueJeans 8.8
Based on 210 answers
BlueJeans allows you to immediately engage with those in the meeting. You feel you are in their presence and vice versa. BlueJeans does not take away from your focus on the meeting objectives. You don't have to spend much of your conscious awareness fiddling with the tool. Usually muting and unmuting yourself is as much interaction you will need to do with BlueJeans once the meeting starts. Screen sharing is simple and intuitive.
David Paton profile photo

Skype for Business

Skype for Business 10.0
Based on 4 answers
I find it very easy to use and easy to operate. It is definitely easy to get used to and from a user perspective is a solid product. I also find it to be very handy and useful for a small-mid-sized org like ours. It is easy to communicate effectively and get information quickly.
Greg Golding profile photo

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Support

BlueJeans

BlueJeans 8.7
Based on 7 answers
They've been easy to contact, knowledgeable, and helpful. Tickets aren't left to die. Most of the time we don't need them, but in January 2018 when they switched from version 1 to 2, we needed support extensively, and this is the kind of situation where you learn what a company's support is really like. The version change was a disaster for us -- everything worked fine in 1, but in 2 we couldn't even hold a meeting because it keep disconnecting everyone, or audio didn't work, and all kinds of craziness, especially for people with Windows computers. They couldn't figure out what the problem was because they could not reproduce it. We finally asked them to give us version 1 back, and they did, but they continued to work on the issue until it finally got resolved. It took a couple months, but once it got resolved, we haven't had troubles with version 2 anymore.
J Lee Harshbarger profile photo

Skype for Business

Skype for Business 7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.
Greg Golding profile photo

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Implementation

BlueJeans

BlueJeans 9.0
Based on 7 answers
It was not as hard as initially thought
Marcus Manderson profile photo

Skype for Business

Skype for Business 8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

BlueJeans

BlueJeans is my favorite tool for business meetings. Other tools continue to improve but they are still held back by feature decisions that they can't get away from. Blackboard is feature rich but very hard to use. Webex has been know stop working when the number of participants is too large. BlueJeans is a newer product that has been well thought out and implemented.
David Paton profile photo

Skype for Business

Skype is used as it can keep approximately 250 people connected at a time which is good for large companies, you can make presentations, use whiteboards, shared screen, it is used from any device, it is very safe and stable
Jennifer Lamas profile photo

Scalability

BlueJeans

BlueJeans 8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • It has absolutely brought our team closer on a daily basis and improved our team communications greatly.
  • The ability to connect team members daily from Northern California, Southern California, Colorado, Georgia and Italy (yes Italy) has been a game-changer for us.
  • I cannot say enough good things about the Dolby Voice Room application joined with BlueJeans functionality. It was everything we wanted and more! No expensive and unattractive cabling, high resolution 4K video, impeccable sound, and ease of use.
Grady Cartwright profile photo

Skype for Business

  • Improvement in work performance
  • Reduce expenses in the organization
  • You can create and collaborate while working on applications that you use every day such as Excel, Word, and Outlook, which is very easy since everyone in the organization uses those tools.
  • You can work on large projects all together and remotely
Jennifer Lamas profile photo

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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