What users are saying about
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Top Rated
523 Ratings
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Top Rated
1772 Ratings

BlueJeans

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Top Rated
523 Ratings
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Score 8.7 out of 101

Skype for Business

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Top Rated
1772 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

BlueJeans

Overall, BlueJeans got the job done. It was rarely ever down and making a call was fairly straightforward. It had an ability to set up a speed dial to a meeting ID from a room system which was handy. We used it for a weekly 15 minute stand up meeting to connect the Seattle and NY teams every Monday and it worked well most of the time.
Adam Martin profile photo

Skype for Business

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
Sarah Bandy profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.2
Skype for Business
7.5
High quality audio
BlueJeans
8.5
Skype for Business
8.1
High quality video
BlueJeans
8.4
Skype for Business
7.9
Low bandwidth requirements
BlueJeans
7.6
Skype for Business
6.7
Mobile support
BlueJeans
8.3
Skype for Business
7.3

Screen Sharing

BlueJeans
8.2
Skype for Business
8.0
Desktop sharing
BlueJeans
8.7
Skype for Business
8.3
Whiteboards
BlueJeans
7.6
Skype for Business
7.7

Online Meetings / Events

BlueJeans
8.2
Skype for Business
8.1
Calendar integration
BlueJeans
8.2
Skype for Business
8.7
Meeting initiation
BlueJeans
8.6
Skype for Business
8.3
Integrates with social media
BlueJeans
7.3
Skype for Business
7.2
Record meetings / events
BlueJeans
8.7
Skype for Business
7.9
Slideshows
BlueJeans
8.3
Skype for Business
8.4

Online Events Collaboration

BlueJeans
8.2
Skype for Business
8.1
Live chat
BlueJeans
8.4
Skype for Business
8.5
Audience polling
BlueJeans
8.0
Skype for Business
8.0
Q&A
BlueJeans
8.1
Skype for Business
7.9

Online Events Security

BlueJeans
8.3
Skype for Business
8.1
User authentication
BlueJeans
8.5
Skype for Business
8.2
Participant roles & permissions
BlueJeans
8.1
Skype for Business
7.9
Confidential attendee list
BlueJeans
8.2
Skype for Business
8.2

Pros

BlueJeans

  • Integrates well into the business environment, it is fully integrated into Office 365 which has helped reduce admin overhead for our teams.
  • The audio quality with the introduction of the Dolby Audio is fantastic.
  • Using the system is very simple and straightforward which really helped with the adoption process and minimises ongoing end user support.
Kenny Thornton profile photo

Skype for Business

  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
Exson Meza profile photo

Cons

BlueJeans

  • One thing that I liked better about GoToMeeting was the separation of the chat box from the main screen. It's important to be able to see the chat box while I'm presenting, but the way it's set up on BlueJeans, it's combined with the main screen and so it's quite inconvenient. Another problem with this is that if I'm sharing my screen for presenting, when I look at the chats-- which would even include private chats-- they show up for everyone to see. This is a major flaw. The chat box should be separate.
  • I have recurring meetings, with meeting numbers, which I would like to send out reminders of to team members. In version 1 of BlueJeans, I could copy and paste those. In the current version (2), I cannot; I have to memorize and type them in manually to my reminder messages. For my permanent person meeting number, I can copy it easily. However, this is not possible with other meeting IDs. Why would they make the meeting numbers not possible to copy?
  • Similarly, in version 1, after the meeting, I could copy the chat box, which I kept with the meeting's presentation and meeting minutes for recordkeeping. The chats could also remind me who said what in the meeting for the purpose of writing my meeting minutes. With version 2, chat is no longer copiable, so I have to use multiple screenshots to get all the chats -- what a pain.
  • Scheduling meetings is not convenient. It forces me to a web page to do so.
J Lee Harshbarger profile photo

Skype for Business

  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Stefan Trbojevic profile photo

Likelihood to Renew

BlueJeans

BlueJeans 8.4
Based on 10 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson profile photo

Skype for Business

Skype for Business 8.6
Based on 6 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.
Mandy Cramer profile photo

Usability

BlueJeans

BlueJeans 8.8
Based on 211 answers
Joining a meeting couldn't be simpler. Whether through a "Join Meeting" click of the mouse in your email invite, opening up in your web browser and you're in the meeting (after picking options like using both audio and video or audio only). Or starting up as moderator through the Dolby base station unit in our conference room, with entering a meeting ID and password and you're good to go, it is so simple and easy. Gone are the days of low-rent FaceTime calls or using systems online where the participants had to download this plugin or that driver, or have the latest versions of Flash, with clients getting frustrated with it all.
Matthew Poletto profile photo

Skype for Business

Skype for Business 7.5
Based on 12 answers
Skype for Business is great for instant messaging, with some minor issues. It has an acceptable quality for audio and video conferencing. Its integration with Microsoft Office is a big plus.The one that is a real setback is the screen sharing during conferences, which can be really annoying to watch if it doesn't disconnect too often.
Cristian Bodnarasec profile photo

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 2 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.0
Based on 2 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Support

BlueJeans

BlueJeans 8.7
Based on 7 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding profile photo

Skype for Business

Skype for Business 7.6
Based on 34 answers
Microsoft Customer support is terrible all around. We have tried to get ahold of them constantly and get in the loops of customer service where no one knows what to do and no individuals are able to help us ever. The online forums are fine, but also throw you in a custom service loop as well.
Chris Lesner profile photo

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Implementation

BlueJeans

BlueJeans 9.0
Based on 7 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding profile photo

Skype for Business

Skype for Business 8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

BlueJeans

I have used Zoom. The majority of the people in my company use it. I continue to stick with BlueJeans because of the ease of use. I do like that Zoom allows any user to have a free account they can use - each call has a 30-minute time limit - but this opens it up for those not financially in a place to spend more to use it. I have had some people complain that BlueJeans video cuts their head off - that on Zoom they look normal but something about BlueJeans causes them to look too close to the camera and they have to move far away.
Kymber Williams profile photo

Skype for Business

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts
Marie Rodriguez profile photo

Scalability

BlueJeans

BlueJeans 8.5
Based on 2 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson profile photo

Skype for Business

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • First off, I just want to say that there were quite a few things on that previous page that I didn't know about! What is Whiteboard? Polling? Maybe I haven't been reading my emails from Blue Jeans very closely but I was completely unaware of these features.
  • It has allowed us to carry out our grant-funded project and assessment of it. Of course this isn't the only software that would have allowed us to complete our work, but it was recommended to us by someone and we decided to give it a go.
  • For virtual meetings, it has definitely allowed our research group to stay on top of projects. Some of our team members are quite mobile and are frequently in other states so it has kept us working on projects whereas in the past (the 2000s??) this would not have been possible.
Dara Naphan profile photo

Skype for Business

  • Using Skype for Business has allowed our sellers to collaborate with clients all over the world quickly and effectively, ultimately encouraging positive client relationships.
  • The ability to train our sellers and excellence teams across the globe has been undeniably helpful in communicating the latest business developments and seller strategies.
Sondra Kinder profile photo

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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