Likelihood to Recommend This digital version of a pin-up space is absolutely an improvement to my workflow. The input is so robust. What you do with it is where the magic happens. This program is best suited for team collaboration. It helps to discuss how/where the team will contribute information to it--whether that is discussing the templates or a plan of action. Otherwise, the workspace can tend to get messy. I like the idea of having a presentation mode, where some of the markups could be hidden. The idea of a working session with consultants or clients sounds appealing, but at the same time, there is a desire for a cleaned up, clear shareout.
Read full review I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review Pros Allows for a high volume of images and sketches to be put into the canvas Lets you drop in text, freehand sketching, and shapes quick and easy Can connect images and texts together using connectors, which can be customized Read full review Easy intergration to our main CRM (Monday.com) I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet. Read full review Cons You can use Zoom with Bluescape but it requires solid bandwidth and memory by users. A breadcrumb trail would be nice to watch students performance. I would like individual user analytics for each of my students to see where they’ve been and what contributions each has made. Read full review Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted) The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart Read full review Likelihood to Renew Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review Usability It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review Support Rating We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review Implementation Rating This went as expected. No surprises or major hurdles.
Read full review Alternatives Considered We have Workware installed on different computers in our office that were supposed to be great for presentation but we had issues after a user connected their laptop then they no longer had access to our server. If they had files they needed for the presentation they had to save them to their desktop to make sure they were accessible.
Read full review I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review Return on Investment Especially in a remote work environment, Bluescape helps us continue collaborating without missing a beat Read full review Improved Communication Efficiency by consolidating all the variety of messaging apps etc real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly. Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails. Read full review ScreenShots