What users are saying about
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Top Rated
537 Ratings
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Top Rated
2534 Ratings

Box

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Top Rated
537 Ratings
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Score 8.3 out of 100

Microsoft 365 (formerly Office 365)

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Top Rated
2534 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Box

1) It is well suited when it comes to large file transfer.2) Transfer required via email/link with managed collaboration.3) For easy access of data on cloud and easy sync.4) This fits the best with enterprises and has the chance to integrate with many tools and s/w and OS.Whereas this is less appropriate:1) When it comes to having a personal setup or personal pro account then it comes to a little more price.2) Also when we speak about many consumer options, there is also a chance of improvements.3) This also has some of the features which are overlapping.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

[Microsoft 365 (formerly Office 365) is] suited [for] word processing. Quick Typing up a letter or for writing a project plan or appraisal. It handles large amounts of data and dashboards as well as makes it easy to share these through the business. It integrates well into Microsoft software but it’s less useful if the operating system is anything other than windows.
Ben Williams | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Box
8.5
Microsoft 365 (formerly Office 365)
Versioning
Box
8.4
Microsoft 365 (formerly Office 365)
Video files
Box
8.4
Microsoft 365 (formerly Office 365)
Audio files
Box
8.5
Microsoft 365 (formerly Office 365)
Document collaboration
Box
8.5
Microsoft 365 (formerly Office 365)
Access control
Box
9.0
Microsoft 365 (formerly Office 365)
File search
Box
8.1
Microsoft 365 (formerly Office 365)
Device sync
Box
8.3
Microsoft 365 (formerly Office 365)

Cloud Storage Security & Administration

Box
8.5
Microsoft 365 (formerly Office 365)
User and role management
Box
8.6
Microsoft 365 (formerly Office 365)
File organization
Box
8.7
Microsoft 365 (formerly Office 365)
Device management
Box
8.3
Microsoft 365 (formerly Office 365)

Cloud Storage Platform

Box
8.6
Microsoft 365 (formerly Office 365)
Performance
Box
8.7
Microsoft 365 (formerly Office 365)
Reliability
Box
8.8
Microsoft 365 (formerly Office 365)
Storage Reports
Box
8.4
Microsoft 365 (formerly Office 365)

Pros

Box

  • easy to install and set up
  • Cross- platform. Box can be installed on Mac OS and Windows, and you can always access your files online.
  • Syncing is done nearly instantaneously. All files in the Box folder have a checkmark next to them, and when they've synced, the checkmark turns blue.
Maike Holthuijzen | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

  • Gives you availability of your files and functions within a web format so that you don't need to have your computer in order to get to your files, emails or needed programs.
  • In some cases, it gives you more features than the downloaded versions offer on their own.
  • Allows space to store files in the cloud, on a secure server, instead of saving items to your computer. Computers can fail, but your files don't have to be lost. Then when you get your new computer, you just download what you need and keep moving.
Mallori Barg | TrustRadius Reviewer

Cons

Box

  • No ability to properly share (with write access) to external collaborators. This is a real show-stopper.
  • No good integration with users' own file system.
  • Difficult to deploy on a smaller scale, so one has to rely on organization-wide SSO, adding additional bureaucracy.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

  • First time install and setup is always problematic. Most new computers seem to come with a stripped down trial version and getting it to accept my license code to activate it is a pain. So much so that I typically will just uninstall it from a new computer and do a fresh install.
Nathan Morimitsu | TrustRadius Reviewer

Likelihood to Renew

Box

Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Sam Montoya, CSM | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 9.1
Based on 5 answers
I give it this rating because I am satisfied overall with what Microsoft 365 (formerly Office 365) can do and the basic functions it offers. It’s far from perfect and a bit costly, but overall, it is hard to live without. We use it on a daily basis and have come to rely on it very much all of the time.
Jon Hersh | TrustRadius Reviewer

Usability

Box

Box 9.2
Based on 18 answers
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Tyler Grudowski | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 9.5
Based on 4 answers
Microsoft Office 365 has great usability. No need for high expertise to start using its tools. If you want to develop something more complex then I advice previous study, like VBA coding.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Box

Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Performance

Box

Box 9.1
Based on 24 answers
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
burt smith | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Support Rating

Box

Box 8.1
Based on 61 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 7.5
Based on 106 answers
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Sam Livermore, MCP, iTIL | TrustRadius Reviewer

In-Person Training

Box

Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Online Training

Box

Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Implementation Rating

Box

Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) 10.0
Based on 1 answer
Everything works and I use it all the time.
Jeffrey Barsky | TrustRadius Reviewer

Alternatives Considered

Box

Both of these services are fine but they both seem to either be missing features or are much slower to do what needs to be done. Price might be the biggest difference since Google Drive is free but paying for Box is still worth it.
Brett Schenker | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

I have used a few other products similar to Microsoft 365. I used to use Dropbox as a file storage, cloud based solution for storing documents and data. I was introduced to Microsoft 365 a few years after using Dropbox, and I prefer Microsoft because of the entire suite that compliments the storage center. Everything in the suite works together so seamlessly.
Marquis C. Brantley | TrustRadius Reviewer

Scalability

Box

Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

No score
No answers yet
No answers on this topic

Return on Investment

Box

  • Collaboration online through Box has required fewer in-person meetings to discuss project progress.
  • The most up-to-date information on each project and file can be reliably found in one location. Collaborators can easily view the most current progress and pick up where others have left off.
  • Project supervisors can be as involved as they need to be. Overseeing the progress of a project is easier than ever.
Anonymous | TrustRadius Reviewer

Microsoft 365 (formerly Office 365)

  • Increased efficiency through easier, more efficient, and higher quality collaboration.
  • Widespread adoption allows for reduced costs and greater consistency within the organization.
  • The subscription-based package model means that licenses are purchased for some users that may not use certain applications or features within the package.
Anonymous | TrustRadius Reviewer

Screenshots

Box

Microsoft 365 (formerly Office 365)

Pricing Details

Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Box Editions & Modules

Edition
Starter$7.001
Business Plus$35.001
Business$20.001
Enterprise$47.001
  1. per month
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Microsoft 365 (formerly Office 365)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft 365 (formerly Office 365) Editions & Modules

Edition
Individual$5.841
Business Basic$5.002
Business Standard$12.502
Business Premium$20.002
Business - Apps$8.252
Enterprise - E3$32.002
Enterprise - E5$57.002
Enterprise - F3$10.002
  1. *Per Month
  2. Per User Per Month
Additional Pricing Details
*When billed annually.

Rating Summary

Likelihood to Recommend

Box
8.2
Microsoft 365 (formerly Office 365)
8.9

Likelihood to Renew

Box
8.0
Microsoft 365 (formerly Office 365)
9.1

Usability

Box
9.2
Microsoft 365 (formerly Office 365)
9.5

Reliability and Availability

Box
10.0
Microsoft 365 (formerly Office 365)

Performance

Box
9.1
Microsoft 365 (formerly Office 365)

Support Rating

Box
8.1
Microsoft 365 (formerly Office 365)
7.5

In-Person Training

Box
10.0
Microsoft 365 (formerly Office 365)

Online Training

Box
10.0
Microsoft 365 (formerly Office 365)

Implementation Rating

Box
10.0
Microsoft 365 (formerly Office 365)
10.0

Scalability

Box
10.0
Microsoft 365 (formerly Office 365)

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