What users are saying about
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Top Rated
52 Ratings
38 Ratings
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Score 7.8 out of 100

Google Pay

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Top Rated
52 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Braintree, a PayPal service

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
Anonymous | TrustRadius Reviewer

Google Pay

I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
Courtney Birnbaum | TrustRadius Reviewer

Pros

Braintree, a PayPal service

  • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
  • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
  • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
  • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
Anonymous | TrustRadius Reviewer

Google Pay

  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
Anonymous | TrustRadius Reviewer

Cons

Braintree, a PayPal service

  • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
  • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
  • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
Brad Henderson | TrustRadius Reviewer

Google Pay

  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Braintree, a PayPal service

Braintree, a PayPal service 10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Miguel Parramón Teixidó | TrustRadius Reviewer

Google Pay

No score
No answers yet
No answers on this topic

Usability

Braintree, a PayPal service

Braintree, a PayPal service 8.1
Based on 2 answers
It just works.
Cameron Read | TrustRadius Reviewer

Google Pay

No score
No answers yet
No answers on this topic

Support Rating

Braintree, a PayPal service

Braintree, a PayPal service 3.9
Based on 9 answers
Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
Anonymous | TrustRadius Reviewer

Google Pay

Google Pay 6.9
Based on 4 answers
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
Anonymous | TrustRadius Reviewer

Implementation Rating

Braintree, a PayPal service

Braintree, a PayPal service 10.0
Based on 2 answers
It is simple for a developer to do.
Cameron Read | TrustRadius Reviewer

Google Pay

No score
No answers yet
No answers on this topic

Alternatives Considered

Braintree, a PayPal service

The price and quality has been a part of why we chose Braintree as our main payment method. We started with PayPal but as the business was growing, we needed a system that was easy to implement to get paid by cards. We looked into Stripe, but it was more difficult to implement, and had a higher starting cost.
Gerard Compte | TrustRadius Reviewer

Google Pay

GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
Anonymous | TrustRadius Reviewer

Return on Investment

Braintree, a PayPal service

  • Simplified billing so we spend less time on it
  • Saved $20 a month or more when compared to alternatives that have a monthly charge.
  • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
Anonymous | TrustRadius Reviewer

Google Pay

  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
Sara Yaseen | TrustRadius Reviewer

Pricing Details

Braintree, a PayPal service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Braintree, a PayPal service Editions & Modules

Edition
Standard Pricing2.9% +$0.301
Custom PricingContact for quote
  1. per transaction
  2. none
Additional Pricing Details

Google Pay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Pay Editions & Modules

Additional Pricing Details

Add comparison