What users are saying about
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Top Rated
272 Ratings
60 Ratings
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Score 6.7 out of 100

Xactly Incent

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Top Rated
272 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Bunchball Nitro for Salesforce

Well suited for devs that are very amateur level and an Enterprise that doesn't have the budget for a lot of custom software. This tool makes that way easier of a process and cost.
Anonymous | TrustRadius Reviewer

Xactly Incent

If your organization goes through constant changes such as mid quarter changes, Xactly is perfect if you have an admin that understands how the system works and can do updates on the go. If your company is currently using Excel as a commission system, Xactly is the perfect transition because it allows you to reduce the amount of time you use to spend creating reports; now you can sit back and analyze.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Gamification

Bunchball Nitro for Salesforce
6.9
Xactly Incent
Sales contest templates
Bunchball Nitro for Salesforce
6.6
Xactly Incent
Custom sales contests
Bunchball Nitro for Salesforce
5.6
Xactly Incent
Team competitions
Bunchball Nitro for Salesforce
5.6
Xactly Incent
Multiple competitions
Bunchball Nitro for Salesforce
7.0
Xactly Incent
Contest flexibility
Bunchball Nitro for Salesforce
7.2
Xactly Incent
Sales rep view
Bunchball Nitro for Salesforce
8.0
Xactly Incent
Mobile game functionality
Bunchball Nitro for Salesforce
7.5
Xactly Incent
Game notifications & updates
Bunchball Nitro for Salesforce
7.2
Xactly Incent
Social competition / Game collaboration
Bunchball Nitro for Salesforce
6.7
Xactly Incent
Sales game integration to Salesforce
Bunchball Nitro for Salesforce
7.0
Xactly Incent
Sales performance reporting
Bunchball Nitro for Salesforce
7.2
Xactly Incent
TV streaming
Bunchball Nitro for Salesforce
6.9
Xactly Incent

Pros

Bunchball Nitro for Salesforce

  • It enables the end-user to develop, manage and optimize game mechanics.
  • Salesforce and other integrations make it really easy and convenient to add to your technology stack.
  • The software supports notifications, social shares and leaderboards and users have complete control over all activities that are created while using a number of game templates.
alim mukhida | TrustRadius Reviewer

Xactly Incent

  • The ability to break up the opportunity to pay commissions in stages saves significant time that would otherwise be spent updating spreadsheets.
  • Once you get through the first year of set-up, tracking and duplicating commission plans across reps and rolling plans from year to year is easy!
  • The visibility of results against quota gives reps and managers real time status.
Anonymous | TrustRadius Reviewer

Cons

Bunchball Nitro for Salesforce

  • Limited in capacity.
  • Pricing.
  • Support.
Anonymous | TrustRadius Reviewer

Xactly Incent

  • Would like to see more automated functionality around calculating annual quota attainment for sales reps that span multiple roles/quotas in a year period
  • More functionality with the Incentive estimator
  • Some sort of notification system for sales reps when new orders have been processed
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 9.2
Based on 34 answers
Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.
Jesse Duncan | TrustRadius Reviewer

Usability

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.5
Based on 15 answers
The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 9.1
Based on 9 answers
In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring
Anonymous | TrustRadius Reviewer

Performance

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 9.1
Based on 10 answers
I have been using Xactly extensively for the past 3 years now and with the improvements in the system, it's truly the best in class.

Easy to use, easy administration
Anonymous | TrustRadius Reviewer

Support Rating

Bunchball Nitro for Salesforce

Bunchball Nitro for Salesforce 7.6
Based on 3 answers
I cannot complain. I have only loved using it and forgot what its like to not use it!
Katherine Gonzalez | TrustRadius Reviewer

Xactly Incent

Xactly Incent 6.4
Based on 17 answers
They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
Matthew Greve, MBA | TrustRadius Reviewer

In-Person Training

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.5
Based on 6 answers
It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
Eduardo Soriano | TrustRadius Reviewer

Online Training

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.1
Based on 5 answers
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
Christina Kouchalakos Eftimiou | TrustRadius Reviewer

Implementation Rating

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 8.3
Based on 14 answers
We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
Irina Tarelkina | TrustRadius Reviewer

Alternatives Considered

Bunchball Nitro for Salesforce

I think Bunchball just has a cleaner interface which makes it more appealing to the end user and has a great team supporting the product that does a great job in advocating and demoing the product
Katherine Gonzalez | TrustRadius Reviewer

Xactly Incent

The first and biggest stand out factor that Xactly has over the other two systems I have used is the user friendly aspect. The purpose of Xactly Incent for most companies is to give the sales team visibility into their details and payments. Sales people are generally on the go non stop and when you do catch them, they half listen. The fact that someone is able to go in without a bunch of direction and find the information they are looking for is huge!
Shannon DeFehr (Davis) | TrustRadius Reviewer

Scalability

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Xactly Incent

Xactly Incent 9.4
Based on 7 answers
It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
Anonymous | TrustRadius Reviewer

Return on Investment

Bunchball Nitro for Salesforce

  • Positive return on investment as I feel like it has really helped me get a better view of my sales performance.
  • The reporting is very clean and easy to read.
  • The wide variety of gamification is great to give you control over all activities.
alim mukhida | TrustRadius Reviewer

Xactly Incent

  • Positive: Sales reps see a nicer user interface than previous ICM system.
  • Negative: Significantly more time required to administer the system.
  • Negative: Lost a lot of flexibility coming from old ICM system.
  • Negative: Significantly slower IT resolution times, as now IT has to contact Xactly support.
Anonymous | TrustRadius Reviewer

Pricing Details

Bunchball Nitro for Salesforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xactly Incent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Bunchball Nitro for Salesforce
7.0
Xactly Incent
8.0

Likelihood to Renew

Bunchball Nitro for Salesforce
Xactly Incent
9.2

Usability

Bunchball Nitro for Salesforce
Xactly Incent
8.5

Reliability and Availability

Bunchball Nitro for Salesforce
Xactly Incent
9.1

Performance

Bunchball Nitro for Salesforce
Xactly Incent
9.1

Support Rating

Bunchball Nitro for Salesforce
7.6
Xactly Incent
6.4

In-Person Training

Bunchball Nitro for Salesforce
Xactly Incent
8.5

Online Training

Bunchball Nitro for Salesforce
Xactly Incent
8.1

Implementation Rating

Bunchball Nitro for Salesforce
Xactly Incent
8.3

Scalability

Bunchball Nitro for Salesforce
Xactly Incent
9.4

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