What users are saying about
13 Ratings
3 Ratings
13 Ratings
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Score 6.1 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

CallSource

CallSource was great at seeing where we were failing as a company on the phone calls. It allowed us to tighten up a few spots to close those gaps and increase our call performance.
Jonathan Thommarson | TrustRadius Reviewer

Ringostat

Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.This service can help with:- call tracking service and tracking sources of your calls.- organizing virtual PBX with the voice menu and workspace for managers.- providing analytics of manager's efficiency in working with calls.
Roman Yarovyi | TrustRadius Reviewer

Pros

CallSource

  • The reporting is easy to access and use with little to no training. Pretty straightforward.
  • It does what it's supposed to -- creates usable tracking numbers, with added features like call whisper and call notifications that can be sent to a number of email addresses.
  • It can be integrated with our CRM, Salesforce, for ease of use!
Anonymous | TrustRadius Reviewer

Ringostat

  • Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
  • Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
  • Works with your CRM. You can get all the info about your client from the CRM right before the call.
  • Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
  • Rich API. You can build your custom solution with simple API.
  • Productivity reports. You have all analytics about work of your managers and track their personal efficiency.
Roman Yarovyi | TrustRadius Reviewer

Cons

CallSource

  • Phone Call Recording: The only place where I would like to see improvement is the number of calls that you can listen to. Calls are kept in their database for 30 days, and while they do give the option to download the calls I would prefer to be able to login and pull past calls as needed. Past calls, months down the road can be important to clients so they can compare the strength of their sales teams and see where improvement is needed. It lets you monitor overall campaign effectiveness, and if Callsource added this feature then they'd be unbeatable.
Anonymous | TrustRadius Reviewer

Ringostat

  • Lacking of full support for end-to-end analytics.
  • Price. It might be expensive for small companies with a not so huge amount of traffic.
Roman Yarovyi | TrustRadius Reviewer

Likelihood to Renew

CallSource

CallSource 9.0
Based on 1 answer
It's easy to use, we've had the account for a long time
Anonymous | TrustRadius Reviewer

Ringostat

No score
No answers yet
No answers on this topic

Alternatives Considered

CallSource

Others are similar, but this is a simpler format, quick e-mails going out and easy to make changes to the system rules for adjustments
Anonymous | TrustRadius Reviewer

Ringostat

We chose this service because of these reasons:1. It's an all-in-one solution for virtual PBX and call tracking.2. The ability to fully track the personal efficiency of our managers.3. It's a complete solution, our manager could call from the browser without installing apps, also service provided full info about the client before calling.4. All calls can be recorded, so we had all the history of calls to check out the work of our managers.5. Has a trial period to check out if this solution could satisfy our needs.
Roman Yarovyi | TrustRadius Reviewer

Return on Investment

CallSource

  • Prove ROI to our dealer partners by showing them how many calls they are getting
  • With all recordings, we can discuss calls and coach dealers on better ways to approach our customers
  • Better customer service
Anonymous | TrustRadius Reviewer

Ringostat

  • We determined what are the sources of our leads, and which ads worked more effectively to provide them.
  • Our company didn't need to buy a separate virtual PBX service.
  • We completely eliminated the problem with missed calls.
Roman Yarovyi | TrustRadius Reviewer

Screenshots

Pricing Details

CallSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CallSource Editions & Modules

Additional Pricing Details

Ringostat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$39

Ringostat Editions & Modules

Edition
Virtual PBX 2.0$39
End-to-end analytics$39
Call tracking$59
Ringostat Smart Phone$39
Callback$39
  1. none
Additional Pricing Details
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