Likelihood to Recommend cBizSoft's Exelare is very well-suited to the staffing industry. It allows for multiple contacts under a single client record. You can then enter & track all Jobs & Recruiting activity. It's fairly well suited to being a CRM as well. It does have the capability to link with ADP once you 'place' a candidate in the system. However, if you use another payroll system, you're stuck exporting reports & info to import in your payroll.
Read full review I think Lever is great for any sized company, but especially strong for smaller, growing teams. It's a very simple system, but clean, sleek, and very useful in any scenario. They have great support whenever you need it so those with smaller HR or People teams could easily benefit from their help. Can't think of too many scenarios where Lever wouldn't be well-suited, but maybe once you grow to International growth and hiring, it may be better to have a more Enterprise style business, set up for larger scaling.
Read full review Pros Strongest aspect is how it enables the user to customize what fields they see and that it allows the user to filter on any and/or each of the fields in an Excel Spreadsheet like environment. Excellent list management features. Static lists as well as Dynamic lists are great. Great navigation and hyperlinks for all records. Read full review Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources Is fairly lively, not too much lag between screens even though it is looking through a lot of data. Has excellent reporting on how well each email message is working. Read full review Cons The interface is a bit clunky. It would be nice to have a cloud-based version. It doesn't have the ability to mass-action candidates while in the Jobs view. I'd like to see the ability to create custom reports on my own. Read full review [In my experience,] terrible customer support - pay more to get less... Integrations are spotty and can break without reason Lever has so much potential, but their Roadmap is lacking in ways that will really help customers succeed Focuses on the number of candidates and not the company's need to build talent in a cost effective, data driven and collaborative way Overpromised and underdelivered in [the] capability of the tool. [I believe that you should] not trust your sales team. Read full review Usability It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!
Read full review Support Rating Overall there is a ton of useful functionality in the software. Reporting is great. You can mass load & edit candidates, & almost any type of record really. You can customize a lot of the menus for your own purposes & statuses for candidates. It can be used for Sales/CRM activity too. However, the interface looks like it was built in Windows 95 or something. The fact that it's not cloud-based seems to confuse a lot of our users
Read full review What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...
Read full review Alternatives Considered Better than them but we did not work with them so we do not really know
Read full review Lever is comparable to
Greenhouse in its basic recruiting functions. I have found it to be WAY better than
Bullhorn (clunky and overly-complicated with a very dated and non-intuitive interface) and
Jazz HR (slick and pretty, but limited in its functions). The best ATS I've used is the proprietary tool at Meta, but alas, that tool is for internal use only
Read full review Return on Investment It went from a less expensive alternative that did most of what we wanted better than our last ATS to being just the same price as their competitors. Hard to say what our ROI would be with the product. Read full review Lever provides an enormous ROI by getting us in front of the right candidates that are going to make us more money and more successful as an org. I think that both the quality and quantity of new hires has gone up ever since we started using lever and involving the entire org in the process. It also saves us a lot of time because we don't need to send referrals via email, while saving/attaching resumes and such. Read full review ScreenShots