What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 8 reviews and ratings
Hubstaff
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Top Rated
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 53 reviews and ratings
Feature Set Ratings
Payroll Management
4.4
Ceridian Powerpay
44%
Hubstaff
Feature Set Not Supported
N/A
Ceridian Powerpay ranks higher in 7/7 features
Ceridian Powerpay ranks higher in 7/7 features
Pay calculation
5.6
56%
3 Ratings
N/A
0 Ratings
Support for external payroll vendors
2.0
20%
1 Rating
N/A
0 Ratings
Off-cycle/On-Demand payment
5.5
55%
2 Ratings
N/A
0 Ratings
Benefit plan administration
1.2
12%
2 Ratings
N/A
0 Ratings
Direct deposit files
5.6
56%
3 Ratings
N/A
0 Ratings
Salary revision and increment management
5.5
55%
3 Ratings
N/A
0 Ratings
Reimbursement management
5.6
56%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- Hubstaff is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
5.5
Ceridian Powerpay
55%
3 Ratings
9.0
Hubstaff
90%
22 Ratings
Support Rating
8.0
Ceridian Powerpay
80%
2 Ratings
9.9
Hubstaff
99%
7 Ratings
Likelihood to Recommend
Ceridian Powerpay
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesHubstaff
It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.

Verified User
Director in Human Resources
Pharmaceuticals Company, 1001-5000 employeesPros
Ceridian Powerpay
- Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
- Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
Hubstaff
- Its interface is also quite easy to handle and is designed in a user friendly way.
- Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
- Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
Senior Business Analyst
Crate and BarrelRetail, 5001-10,000 employees
Cons
Ceridian Powerpay
- Customer Support is Horrible
- They over bill you for everything and ignore cancellation requests
- They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
- They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Accounting Manager
Henry of Pelham Inc.Food & Beverages, 51-200 employees
Hubstaff
- I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
- [I believe it] needs a lot of upgrades in customer support system.
Group Manager, Revenue Accounting
IntuitComputer Software, 5001-10,000 employees
Pricing Details
Ceridian Powerpay
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Hubstaff
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Support Rating
Ceridian Powerpay
Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
Hubstaff
Hubstaff 9.9
Based on 7 answers
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes.When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
Co Founder
Affordable StaffOutsourcing/Offshoring, 201-500 employees
Alternatives Considered
Ceridian Powerpay
Have not used any other payroll software in my experience.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesHubstaff
Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.
Director Of Finance And Operations
PrologisReal Estate, 1001-5000 employees
Return on Investment
Ceridian Powerpay
- The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
- Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesHubstaff
- Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
- Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
- HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.

Verified User
Manager in Marketing
Online Media Company, 51-200 employees