What users are saying about
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33 Ratings
8 Ratings
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Score 6.1 out of 100

OnPay

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33 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • OnPay ranks higher in 1 feature set: Payroll Management

Payroll Management

4.4

Ceridian Powerpay

44%
9.1

OnPay

91%
OnPay ranks higher in 5/7 features

Pay calculation

5.6
56%
3 Ratings
9.1
91%
18 Ratings

Support for external payroll vendors

2.0
20%
1 Rating
N/A
0 Ratings

Off-cycle/On-Demand payment

5.5
55%
2 Ratings
N/A
0 Ratings

Benefit plan administration

1.2
12%
2 Ratings
9.5
95%
6 Ratings

Direct deposit files

5.6
56%
3 Ratings
9.2
92%
17 Ratings

Salary revision and increment management

5.6
56%
3 Ratings
8.9
89%
11 Ratings

Reimbursement management

5.6
56%
3 Ratings
9.0
90%
7 Ratings

Attribute Ratings

  • OnPay is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.5

Ceridian Powerpay

55%
3 Ratings
9.1

OnPay

91%
20 Ratings

Likelihood to Renew

Ceridian Powerpay

N/A
0 Ratings
9.1

OnPay

91%
1 Rating

Usability

Ceridian Powerpay

N/A
0 Ratings
8.9

OnPay

89%
4 Ratings

Support Rating

8.0

Ceridian Powerpay

80%
2 Ratings
9.1

OnPay

91%
4 Ratings

Implementation Rating

Ceridian Powerpay

N/A
0 Ratings
9.1

OnPay

91%
1 Rating

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

OnPay

OnPay has been a great asset to all of our clients but especially our agricultural clients. Few payroll providers understand or support ag payroll forms and H2A employees. OnPay's site allows us and our clients to be on the site at the same time making it easy for us to help them when they have questions. Running the payroll is very easy and our client's no longer have to worry about making all of their payroll deposits correctly and on time. It frees them and us up to concentrate on other business tasks.
Shane Harper | TrustRadius Reviewer

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

OnPay

  • Payroll is done timely
  • Communication is great
  • System is intuitive
  • Lots of help options with questions
  • Easy to reach a live person for help
Anonymous | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Greg Dykstra | TrustRadius Reviewer

OnPay

  • Easier use for bookkeepers that have more than 1 client with on pay
  • Easier to find reports
  • The print function could be improved upon. There is no check adjustment for printing checks manually.
  • Improvement of W2's that fit forms better so that they can be mailed out if necessary.
  • Improvement in taking phone calls
Theresa Caprini | TrustRadius Reviewer

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OnPay

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Ceridian Powerpay

No score
No answers yet
No answers on this topic

OnPay

OnPay 8.9
Based on 4 answers
OnPay is super easy to use. If I don't know something it doesn't take long to figure out just by navigating the website. If I still can't figure something out I usually "chat" with them and it's easily resolved.
Michelle Wright | TrustRadius Reviewer

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

OnPay

OnPay 9.1
Based on 4 answers
I would say support is one of the best features OnPay has. You can call, chat or email. With ADP I was always on hold for a ridiculous amount of time. They also did not have chat when I was with ADP.
Michelle Wright | TrustRadius Reviewer

Implementation Rating

Ceridian Powerpay

No score
No answers yet
No answers on this topic

OnPay

OnPay 9.1
Based on 1 answer
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Linae Wright | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

OnPay

OnPay is more cost-effective and definitely much easier to use. The login process is much better and easier for the manager and employee. Processing payroll is also easier and more user-friendly. All around a better bang for your buck. This is the opposite of "you get what you paid for."
Jayson Green | TrustRadius Reviewer

Return on Investment

Ceridian Powerpay

  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
Anonymous | TrustRadius Reviewer

OnPay

  • Saved at least 4 hours per client when processing payroll.
  • Saved more than 10 hours per issue compared to Intuit's online payroll.
  • Generated an extra $300 per client to our business per month.
BJ Lanier, CTS | TrustRadius Reviewer

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