Ceridian Powerpay vs OnPay

• Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
• Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.

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• Payroll is done timely
• Communication is great
• System is intuitive
• Lots of help options with questions
• Easy to reach a live person for help

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• Customer Support is Horrible
• They over bill you for everything and ignore cancellation requests
• They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
• They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)

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• Easier use for bookkeepers that have more than 1 client with on pay
• Easier to find reports
• The print function could be improved upon. There is no check adjustment for printing checks manually.
• Improvement of W2's that fit forms better so that they can be mailed out if necessary.
• Improvement in taking phone calls

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• The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
• Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

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• Saved at least 4 hours per client when processing payroll.
• Saved more than 10 hours per issue compared to Intuit's online payroll.
• Generated an extra $300 per client to our business per month.

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