What users are saying about
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Top Rated
286 Ratings
Top Rated
627 Ratings

Cisco Jabber

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Top Rated
286 Ratings
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Score 8.2 out of 100
Top Rated
627 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Dropbox Business

It is well-suited when security is a priority, as it is highly secure. It is also well-suited when you have a higher budget and need a more robust featureset than some of its more affordable competitors. Given its market share, it is also appropriate to use Dropbox where you have a wide array of clients, because chances are, many of them will already be using it
Jonah Dempcy | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
Dropbox Business
Task Management
Cisco Jabber
8.2
Dropbox Business
Gantt Charts
Cisco Jabber
5.0
Dropbox Business
Scheduling
Cisco Jabber
6.8
Dropbox Business
Workflow Automation
Cisco Jabber
6.1
Dropbox Business
Mobile Access
Cisco Jabber
8.2
Dropbox Business
Search
Cisco Jabber
7.8
Dropbox Business
Visual planning tools
Cisco Jabber
4.3
Dropbox Business

Communication

Cisco Jabber
6.4
Dropbox Business
Chat
Cisco Jabber
8.6
Dropbox Business
Notifications
Cisco Jabber
8.3
Dropbox Business
Discussions
Cisco Jabber
7.2
Dropbox Business
Surveys
Cisco Jabber
6.5
Dropbox Business
Internal knowledgebase
Cisco Jabber
6.1
Dropbox Business
Integrates with GoToMeeting
Cisco Jabber
4.7
Dropbox Business
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Dropbox Business
Integrates with Outlook
Cisco Jabber
7.8
Dropbox Business

File Sharing & Management

Cisco Jabber
6.9
Dropbox Business
8.9
Versioning
Cisco Jabber
6.9
Dropbox Business
8.8
Video files
Cisco Jabber
7.1
Dropbox Business
8.9
Audio files
Cisco Jabber
7.4
Dropbox Business
8.8
Document collaboration
Cisco Jabber
7.0
Dropbox Business
8.5
Access control
Cisco Jabber
7.6
Dropbox Business
9.1
Advanced security features
Cisco Jabber
7.5
Dropbox Business
Integrates with Google Drive
Cisco Jabber
5.1
Dropbox Business
Device sync
Cisco Jabber
6.7
Dropbox Business
9.4
File search
Cisco Jabber
Dropbox Business
8.9

Cloud Storage Security & Administration

Cisco Jabber
Dropbox Business
9.0
User and role management
Cisco Jabber
Dropbox Business
8.9
File organization
Cisco Jabber
Dropbox Business
9.1
Device management
Cisco Jabber
Dropbox Business
9.0

Cloud Storage Platform

Cisco Jabber
Dropbox Business
9.2
Performance
Cisco Jabber
Dropbox Business
9.2
Reliability
Cisco Jabber
Dropbox Business
9.5
Storage Reports
Cisco Jabber
Dropbox Business
8.9

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Dropbox Business

  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
Justin Roodman | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Dropbox Business

  • File previews. Dropbox is not the best at allowing you to preview the file. A lot of times people will have to download the file to view it. We've done video work and the client will review it with the Dropbox preview and the quality is very low. This causes the client to thing the video file is low quality.
  • Pricing is a bit on the high side compared to other cloud storage solutions.
Andy Ryan | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Dropbox Business

Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Oran Bar-Tal | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Dropbox Business

Dropbox Business 9.4
Based on 18 answers
From the IT department perspective, I give an 8 because there are certain areas where management can get a little tricky. Some areas are not the easiest to understand, and I've found myself chatting with their tech support on a few occasions to find answers to things that should have been evident. From the end user perspective, I give it a 10 - I'll keep pushing this - industry standard - if they don't do it right - no one can. For the end user - it works well. Receiving shared folders and files, sharing folders and files - super simple and easy to teach.
Vin Campbell | TrustRadius Reviewer

Reliability and Availability

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 7.0
Based on 2 answers
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Anonymous | TrustRadius Reviewer

Performance

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 8.9
Based on 28 answers
Dropbox generally performs quite well. Syncing b/w computer and cloud is generally quick, even for large files - and Dropbox does a good job at managing bandwidth to not use all available bandwidth. In addition, Dropbox includes a LAN based syncing mechanism, so two computers on the same network can sync files via LAN vs. over the internet. Dropbox's webpages always to seem to load quickly and display files, even in a folder with large amount of files, quickly. Dropbox's web-based search though is often times slow and inaccurate.
Aaron Pinsker | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Dropbox Business

Dropbox Business 8.5
Based on 57 answers
Generally we use the help topics and forums mostly. However, as Pro Business account holders we get priority email support and when they say priority, they mean it. The few times we have actually used it, mostly in the beginning, they replied to our questions immediately. The speed at which they responded was awesome. To be honest though, everything in the Dropbox system is so simple, and the help functionality and forums are so helpful, we very rarely ever even think of asking for priority level support.
Brian Muench | TrustRadius Reviewer

Implementation Rating

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 10.0
Based on 4 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Dropbox Business

I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most comfortable migrating to them.
Kelsie Hamilton | TrustRadius Reviewer

Scalability

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 7.0
Based on 1 answer
The only limit to scaling Dropbox is pricing. After a certain point, using traditional data storage would be more cost effective than per user pricing.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Dropbox Business

  • Positive: having all organizational files backed up to the cloud is an invaluable and necessary investment.
  • Positive: being able to easily share documents increases work efficiency for the whole organization.
  • Positive: Dropbox costs less than many of its competitors and offers discounts for non-profits.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Dropbox Business

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Business Editions & Modules

Edition
Standard$151
Advanced$251
EnterpriseContact sales team
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
Dropbox Business
9.1

Likelihood to Renew

Cisco Jabber
10.0
Dropbox Business
5.0

Usability

Cisco Jabber
9.0
Dropbox Business
9.4

Reliability and Availability

Cisco Jabber
Dropbox Business
7.0

Performance

Cisco Jabber
Dropbox Business
8.9

Support Rating

Cisco Jabber
8.6
Dropbox Business
8.5

Implementation Rating

Cisco Jabber
Dropbox Business
10.0

Scalability

Cisco Jabber
Dropbox Business
7.0

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