What users are saying about
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Top Rated
423 Ratings
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Top Rated
800 Ratings

Cisco Jabber

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Top Rated
423 Ratings
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Score 8.1 out of 100

Dropbox Business

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Top Rated
800 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Dropbox Business ranks higher in 1 feature set: File Sharing & Management

Project Management

6.5

Cisco Jabber

65%

Dropbox Business

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 7/7 features

Task Management

7.3
73%
66 Ratings
N/A
0 Ratings

Gantt Charts

5.7
57%
10 Ratings
N/A
0 Ratings

Scheduling

7.1
71%
74 Ratings
N/A
0 Ratings

Workflow Automation

6.0
60%
17 Ratings
N/A
0 Ratings

Mobile Access

8.1
81%
116 Ratings
N/A
0 Ratings

Search

7.3
73%
106 Ratings
N/A
0 Ratings

Visual planning tools

4.1
41%
17 Ratings
N/A
0 Ratings

Communication

6.1

Cisco Jabber

61%

Dropbox Business

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Chat

8.5
85%
144 Ratings
N/A
0 Ratings

Notifications

8.3
83%
144 Ratings
N/A
0 Ratings

Discussions

7.6
76%
122 Ratings
N/A
0 Ratings

Surveys

5.0
50%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
N/A
0 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
N/A
0 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%
8.6

Dropbox Business

86%
Dropbox Business ranks higher in 7/9 features

Versioning

7.4
74%
66 Ratings
8.5
85%
106 Ratings

Video files

6.8
68%
98 Ratings
8.5
85%
120 Ratings

Audio files

7.5
75%
103 Ratings
8.6
86%
113 Ratings

Document collaboration

7.3
73%
84 Ratings
8.6
86%
124 Ratings

Access control

6.9
69%
31 Ratings
8.7
87%
131 Ratings

Advanced security features

6.8
68%
33 Ratings
N/A
0 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
N/A
0 Ratings

Device sync

5.7
57%
22 Ratings
8.7
87%
127 Ratings

File search

N/A
0 Ratings
8.4
84%
132 Ratings

Cloud Storage Security & Administration

Cisco Jabber

Feature Set Not Supported
N/A
8.5

Dropbox Business

85%
Dropbox Business ranks higher in 3/3 features

User and role management

N/A
0 Ratings
8.4
84%
120 Ratings

File organization

N/A
0 Ratings
8.6
86%
131 Ratings

Device management

N/A
0 Ratings
8.5
85%
114 Ratings

Cloud Storage Platform

Cisco Jabber

Feature Set Not Supported
N/A
9.0

Dropbox Business

90%
Dropbox Business ranks higher in 3/3 features

Performance

N/A
0 Ratings
9.2
92%
132 Ratings

Reliability

N/A
0 Ratings
9.3
93%
132 Ratings

Storage Reports

N/A
0 Ratings
8.6
86%
98 Ratings

Attribute Ratings

  • Cisco Jabber is rated higher in 1 area: Likelihood to Renew
  • Dropbox Business is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Cisco Jabber and Dropbox Business are tied in 1 area: Usability

Likelihood to Recommend

8.1

Cisco Jabber

81%
152 Ratings
8.7

Dropbox Business

87%
136 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings
5.0

Dropbox Business

50%
4 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings
9.0

Dropbox Business

90%
20 Ratings

Availability

Cisco Jabber

N/A
0 Ratings
8.0

Dropbox Business

80%
3 Ratings

Performance

Cisco Jabber

N/A
0 Ratings
8.0

Dropbox Business

80%
29 Ratings

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
8.5

Dropbox Business

85%
56 Ratings

Implementation Rating

Cisco Jabber

N/A
0 Ratings
9.0

Dropbox Business

90%
5 Ratings

Product Scalability

Cisco Jabber

N/A
0 Ratings
9.0

Dropbox Business

90%
2 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

Dropbox Business

Dropbox Business is an excellent tool for organizing files transmitted among multiple people. Users can upload files to an uploaded folder, protected by the service’s high security. Its stability allows us to be more productive. Intuitive system integration and numerous sharing options are provided. Dropbox Business streamlines and organizes my file-sharing, storage, and saving procedures. It has also been updated to make adding and removing users easier. My experience with Dropbox Business has been nothing but positive since I began using it. For the price, it’s better than Google Drive.
Aononna Tazin | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

Dropbox Business

  • Choose Dropbox Business for file sharing, and for team organizing, more synchronizing devices
  • Works well remotely and accessibility is very easy
  • Application for team content and for team and documentation collaborating
  • Mobile application will help me out for smooth and ongoing access at everywhere
Syed Asad Siddique | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

Dropbox Business

  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Dropbox Business

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Dropbox Business Editions & Modules

Edition
Standard$151
Advanced$251
EnterpriseContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

Dropbox Business

Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Oran Bar-Tal | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Dropbox Business

Dropbox Business 9.0
Based on 20 answers
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
Jonah Dempcy | TrustRadius Reviewer

Reliability and Availability

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 8.0
Based on 3 answers
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Anonymous | TrustRadius Reviewer

Performance

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 8.0
Based on 29 answers
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
Justin Roodman | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Dropbox Business

Dropbox Business 8.5
Based on 56 answers
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
Andy Ryan | TrustRadius Reviewer

Implementation Rating

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 9.0
Based on 5 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

Dropbox Business

We actually use both Redtail CRM and Dropbox Business currently. Dropbox is better than Redtail from the standpoint that it allows easier organization and access to files and documents. The main benefit of Redtail is that it allows a great way to organize client information, emails, and such.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Jabber

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 9.0
Based on 2 answers
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
Oran Bar-Tal | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Dropbox Business

  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Anonymous | TrustRadius Reviewer

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