What users are saying about
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Top Rated
425 Ratings
Cisco Jabber
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Top Rated
425 Ratings
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Based on 425 reviews and ratings
Lucidspark
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Top Rated
469 Ratings
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Based on 469 reviews and ratings
Feature Set Ratings
Project Management
6.5
Cisco Jabber
65%
Lucidspark
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 7/7 features
Cisco Jabber ranks higher in 7/7 features
Task Management
7.2
72%
68 Ratings
N/A
0 Ratings
Gantt Charts
5.7
57%
10 Ratings
N/A
0 Ratings
Scheduling
7.0
70%
76 Ratings
N/A
0 Ratings
Workflow Automation
6.0
60%
17 Ratings
N/A
0 Ratings
Mobile Access
8.1
81%
118 Ratings
N/A
0 Ratings
Search
7.2
72%
108 Ratings
N/A
0 Ratings
Visual planning tools
4.1
41%
17 Ratings
N/A
0 Ratings
Communication
6.0
Cisco Jabber
60%
Lucidspark
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Chat
8.5
85%
146 Ratings
N/A
0 Ratings
Notifications
8.2
82%
146 Ratings
N/A
0 Ratings
Discussions
7.5
75%
124 Ratings
N/A
0 Ratings
Surveys
5.0
50%
15 Ratings
N/A
0 Ratings
Internal knowledgebase
5.3
53%
20 Ratings
N/A
0 Ratings
Integrates with GoToMeeting
4.0
40%
12 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts
2.0
20%
12 Ratings
N/A
0 Ratings
Integrates with Outlook
7.8
78%
58 Ratings
N/A
0 Ratings
File Sharing & Management
6.6
Cisco Jabber
66%
Lucidspark
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Versioning
7.3
73%
67 Ratings
N/A
0 Ratings
Video files
6.7
67%
99 Ratings
N/A
0 Ratings
Audio files
7.5
75%
104 Ratings
N/A
0 Ratings
Document collaboration
7.2
72%
85 Ratings
N/A
0 Ratings
Access control
6.9
69%
31 Ratings
N/A
0 Ratings
Advanced security features
6.8
68%
33 Ratings
N/A
0 Ratings
Integrates with Google Drive
5.0
50%
10 Ratings
N/A
0 Ratings
Device sync
5.7
57%
22 Ratings
N/A
0 Ratings
Attribute Ratings
- Cisco Jabber is rated higher in 1 area: Usability
- Lucidspark is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend
8.1
Cisco Jabber
81%
154 Ratings
8.9
Lucidspark
89%
273 Ratings
Likelihood to Renew
5.6
Cisco Jabber
56%
6 Ratings
7.8
Lucidspark
78%
3 Ratings
Usability
9.0
Cisco Jabber
90%
8 Ratings
8.6
Lucidspark
86%
273 Ratings
Support Rating
7.9
Cisco Jabber
79%
24 Ratings
8.1
Lucidspark
81%
228 Ratings
Likelihood to Recommend
Cisco Jabber
I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Structural Engineer
MaisonComputer Software, 1-10 employees
Lucidspark
I've been using Lucidspark for about 7 years as a Business Analyst working on IT projects. The tools are intuitive and easy to learn. It's a fast way to develop wireframes, verify requirements and create a compelling visual environment. I love its full set of shapes, flow diagram objects, and endless whiteboard & its ease of use; it has saved many hundreds of hours and enhanced collaboration with my teams and end-user clients.
Business Analyst
Neocode SoftwareComputer Software, 1-10 employees
Pros
Cisco Jabber
- Easy connection with internal and external colleagues via syncing with Outlook contacts.
- Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
- Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

Verified User
Analyst in Quality Assurance
Medical Device Company, 10,001+ employeesLucidspark
- Intuitive and simple design is one of its strong points, so zero learning curve!
- Clearing away the whole board or parts of the board is a breeze to avoid confusion.
- The different pens with colors and nib thickness allow easy explanations.

Verified User
Professional in Other
Information Technology & Services Company, 1001-5000 employeesCons
Cisco Jabber
- Stability depends on internet connection more than it needs to
- Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
- Expensive pricing and pricing model for big organizations (per license)
Senior IT Infrastructure Specialist
HiltiConstruction, 201-500 employees
Lucidspark
- CSV export of Lucidspark board cannot be imported into another board.
- I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
- JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.
Associate Product Manager
OloInformation Technology & Services, 501-1000 employees
Pricing Details
Cisco Jabber
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 Per License
Cisco Jabber Editions & Modules
Edition
Jabber for Desktop | $50.001 |
---|
- Per License
Additional Pricing Details
—Lucidspark
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 per month per user
Lucidspark Editions & Modules
Edition
Enterprise | Contact us for a quote! |
---|---|
Team | $9.002 |
Individual | $7.953 |
Free | $0 |
- none
- per month, 3 user minimum
- per month, per user
- none
Additional Pricing Details
We offer free, individual, team, and enterprise licenses of Lucidspark.Likelihood to Renew
Cisco Jabber
Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Software Engineer
Jaypee University of Information TechnologyComputer Software, 201-500 employees
Lucidspark
Lucidspark 7.8
Based on 3 answers
Incredibly intuitive and team friendly

Verified User
C-Level Executive in Sales
Computer Software Company, 1-10 employeesUsability
Cisco Jabber
Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Communications Coordinator
Chastain-Skillman,IncCivil Engineering, 51-200 employees
Lucidspark
Lucidspark 8.6
Based on 273 answers
It is so easy to get started when you first open the application. There is a tutorial option and I might have looked at it a couple of times when I was first using LucidSpark (early adopter). Now everything seems to be intuitive. I've recently started using breakout boards to keep client sessions together.
Business Analyst
Norima ConsultingFinancial Services, 51-200 employees
Support Rating
Cisco Jabber
Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
Lucidspark
Lucidspark 8.1
Based on 228 answers
Lucidspark has been one of the best collaboration tools that I have come across in recent times. it has been very useful, it had made collaboration easier and more effective. The team is being able to better brainstorm and organize workflows. Whiteboard has been an extremely helpful and go-to tool for any of our drawing-out problems.
Product Manager
BarclaysFinancial Services, 1001-5000 employees
Alternatives Considered
Cisco Jabber
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Service Support Analyst
NSC GlobalInformation Technology & Services, 501-1000 employees
Lucidspark
Lucidspark is actually designed for collaborative work, whereas Microsoft Visio and Snagit are designed for other things and thus do not work as well for collaboration. Lucidspark is a great tool for interactive teams looking to take meetings and discussions to the next level.
IT Solutions Architect
City of MesaGovernment Administration, 1001-5000 employees
Return on Investment
Cisco Jabber
- Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
- More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
VoIP Network Administrator
Penn State UniversityHigher Education, 10,001+ employees
Lucidspark
- I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.
Organizational Agility Coach
DraftKingsGambling & Casinos, 1001-5000 employees