What users are saying about
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Top Rated
425 Ratings
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Top Rated
469 Ratings

Cisco Jabber

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Top Rated
425 Ratings
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Score 8.1 out of 100

Lucidspark

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Top Rated
469 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Project Management

    6.5

    Cisco Jabber

    65%

    Lucidspark

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    7.2
    72%
    68 Ratings
    N/A
    0 Ratings

    Gantt Charts

    5.7
    57%
    10 Ratings
    N/A
    0 Ratings

    Scheduling

    7.0
    70%
    76 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.1
    81%
    118 Ratings
    N/A
    0 Ratings

    Search

    7.2
    72%
    108 Ratings
    N/A
    0 Ratings

    Visual planning tools

    4.1
    41%
    17 Ratings
    N/A
    0 Ratings

    Communication

    6.0

    Cisco Jabber

    60%

    Lucidspark

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Chat

    8.5
    85%
    146 Ratings
    N/A
    0 Ratings

    Notifications

    8.2
    82%
    146 Ratings
    N/A
    0 Ratings

    Discussions

    7.5
    75%
    124 Ratings
    N/A
    0 Ratings

    Surveys

    5.0
    50%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.3
    53%
    20 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    4.0
    40%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    2.0
    20%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.8
    78%
    58 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.6

    Cisco Jabber

    66%

    Lucidspark

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    7.3
    73%
    67 Ratings
    N/A
    0 Ratings

    Video files

    6.7
    67%
    99 Ratings
    N/A
    0 Ratings

    Audio files

    7.5
    75%
    104 Ratings
    N/A
    0 Ratings

    Document collaboration

    7.2
    72%
    85 Ratings
    N/A
    0 Ratings

    Access control

    6.9
    69%
    31 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    33 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.0
    50%
    10 Ratings
    N/A
    0 Ratings

    Device sync

    5.7
    57%
    22 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Jabber is rated higher in 1 area: Usability
    • Lucidspark is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.1

    Cisco Jabber

    81%
    154 Ratings
    8.9

    Lucidspark

    89%
    273 Ratings

    Likelihood to Renew

    5.6

    Cisco Jabber

    56%
    6 Ratings
    7.8

    Lucidspark

    78%
    3 Ratings

    Usability

    9.0

    Cisco Jabber

    90%
    8 Ratings
    8.6

    Lucidspark

    86%
    273 Ratings

    Support Rating

    7.9

    Cisco Jabber

    79%
    24 Ratings
    8.1

    Lucidspark

    81%
    228 Ratings

    Likelihood to Recommend

    Cisco Jabber

    I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
    Mohammad Mashmoushi | TrustRadius Reviewer

    Lucidspark

    I've been using Lucidspark for about 7 years as a Business Analyst working on IT projects. The tools are intuitive and easy to learn. It's a fast way to develop wireframes, verify requirements and create a compelling visual environment. I love its full set of shapes, flow diagram objects, and endless whiteboard & its ease of use; it has saved many hundreds of hours and enhanced collaboration with my teams and end-user clients.
    Michael Alexander | TrustRadius Reviewer

    Pros

    Cisco Jabber

    • Easy connection with internal and external colleagues via syncing with Outlook contacts.
    • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
    • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
    Anonymous | TrustRadius Reviewer

    Lucidspark

    • Intuitive and simple design is one of its strong points, so zero learning curve!
    • Clearing away the whole board or parts of the board is a breeze to avoid confusion.
    • The different pens with colors and nib thickness allow easy explanations.
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Jabber

    • Stability depends on internet connection more than it needs to
    • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
    • Expensive pricing and pricing model for big organizations (per license)
    ozan guner | TrustRadius Reviewer

    Lucidspark

    • CSV export of Lucidspark board cannot be imported into another board.
    • I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
    • JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.
    Daniel Lipsy | TrustRadius Reviewer

    Pricing Details

    Cisco Jabber

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $50 Per License

    Cisco Jabber Editions & Modules

    Edition
    Jabber for Desktop$50.001
    1. Per License
    Additional Pricing Details

    Lucidspark

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0 per month per user

    Lucidspark Editions & Modules

    Edition
    EnterpriseContact us for a quote!
    Team$9.002
    Individual$7.953
    Free$0
    1. none
    2. per month, 3 user minimum
    3. per month, per user
    4. none
    Additional Pricing Details
    We offer free, individual, team, and enterprise licenses of Lucidspark.

    Likelihood to Renew

    Cisco Jabber

    Cisco Jabber 5.6
    Based on 6 answers
    I don’t have access to video features.) In an age when our smartphones
    do everything but call our friends, family, or clients, it’s refreshing
    to have a desktop app that can make calls in the smartphone’s place. It
    seems appropriate in a time when we’re all worried about the robots
    rising and taking over the world. Why not transfer the functionality of a
    telephone to the same computer where we program those world-dominating
    robots? It’s practical. Cisco Jabber takes the classic idea of making
    calls with a phone and puts it in the same place where we spend most of
    our worktime. This frees up desk space, as well as keeps the smartphone
    available for what it was invented to do: take Instagram photos. Not to
    mention, because it has its own number, it makes it easier to contact
    clients without having to give them your personal phone number. Need to
    make a call, but you don’t want to share your home phone? Cisco Jabber
    makes that easy. And best of all, because you call through your
    computer, all you need is a microphone to speak and speakers to listen,
    and you never have to pick up the phone at all. If you hate having
    sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
    have access to phone features only, and Cisco Jabber has more available
    that I can’t use, I can see where it may also be a pro for business
    owners that Cisco apparently allows custom features availability for
    users, depending on roles.
    Siddharth Goyal | TrustRadius Reviewer

    Lucidspark

    Lucidspark 7.8
    Based on 3 answers
    Incredibly intuitive and team friendly
    Anonymous | TrustRadius Reviewer

    Usability

    Cisco Jabber

    Cisco Jabber 9.0
    Based on 8 answers
    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
    Kaitlin Tucker | TrustRadius Reviewer

    Lucidspark

    Lucidspark 8.6
    Based on 273 answers
    It is so easy to get started when you first open the application. There is a tutorial option and I might have looked at it a couple of times when I was first using LucidSpark (early adopter). Now everything seems to be intuitive. I've recently started using breakout boards to keep client sessions together.
    alicia reynolds-minear | TrustRadius Reviewer

    Support Rating

    Cisco Jabber

    Cisco Jabber 7.9
    Based on 24 answers
    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
    Debbie Johnson | TrustRadius Reviewer

    Lucidspark

    Lucidspark 8.1
    Based on 228 answers
    Lucidspark has been one of the best collaboration tools that I have come across in recent times. it has been very useful, it had made collaboration easier and more effective. The team is being able to better brainstorm and organize workflows. Whiteboard has been an extremely helpful and go-to tool for any of our drawing-out problems.
    Tom Williamson | TrustRadius Reviewer

    Alternatives Considered

    Cisco Jabber

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
    Jian Groenewald | TrustRadius Reviewer

    Lucidspark

    Lucidspark is actually designed for collaborative work, whereas Microsoft Visio and Snagit are designed for other things and thus do not work as well for collaboration. Lucidspark is a great tool for interactive teams looking to take meetings and discussions to the next level.
    Vance Smith | TrustRadius Reviewer

    Return on Investment

    Cisco Jabber

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
    Eric Taylor | TrustRadius Reviewer

    Lucidspark

    • I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.
    Peter Popov | TrustRadius Reviewer

    Screenshots

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