What users are saying about
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Top Rated
1272 Ratings

Webex Meetings

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Top Rated
1272 Ratings
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Score 8.2 out of 100
188 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Webex Meetings

Webex Meetings is more focused on organizations and users with needs above the average: HD video and audio, possibility of participating from any device, by desktop, mobile, video conference equipment or browser, share screen, documents or record and edit meetings , among other features, all safely and up to 1000 participants in each meeting. If a more basic collaborative solution is required, the advice is to use another provider.
Leonardo Gonzalez | TrustRadius Reviewer

Zoom Video Webinar

If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
Jitendra Choubisa | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Zoom Video Webinar
8.9
High quality audio
Webex Meetings
8.5
Zoom Video Webinar
9.1
High quality video
Webex Meetings
8.4
Zoom Video Webinar
Low bandwidth requirements
Webex Meetings
7.5
Zoom Video Webinar
Mobile support
Webex Meetings
8.2
Zoom Video Webinar
8.7

Screen Sharing

Webex Meetings
8.5
Zoom Video Webinar
Desktop sharing
Webex Meetings
8.8
Zoom Video Webinar
Whiteboards
Webex Meetings
8.3
Zoom Video Webinar

Online Meetings / Events

Webex Meetings
8.4
Zoom Video Webinar
9.1
Calendar integration
Webex Meetings
8.6
Zoom Video Webinar
8.8
Meeting initiation
Webex Meetings
8.5
Zoom Video Webinar
Integrates with social media
Webex Meetings
7.6
Zoom Video Webinar
Record meetings / events
Webex Meetings
8.7
Zoom Video Webinar
9.3
Slideshows
Webex Meetings
8.6
Zoom Video Webinar
9.1
Event registration
Webex Meetings
Zoom Video Webinar
9.1

Online Events Collaboration

Webex Meetings
8.4
Zoom Video Webinar
8.5
Live chat
Webex Meetings
8.4
Zoom Video Webinar
Audience polling
Webex Meetings
8.5
Zoom Video Webinar
8.3
Q&A
Webex Meetings
8.4
Zoom Video Webinar
8.7

Online Events Security

Webex Meetings
8.4
Zoom Video Webinar
8.7
User authentication
Webex Meetings
8.5
Zoom Video Webinar
Participant roles & permissions
Webex Meetings
8.6
Zoom Video Webinar
9.1
Confidential attendee list
Webex Meetings
8.1
Zoom Video Webinar
8.3

Reporting & Analytics

Webex Meetings
Zoom Video Webinar
8.0
Dashboards
Webex Meetings
Zoom Video Webinar
7.9
Data exportability
Webex Meetings
Zoom Video Webinar
8.2

Online Events Marketing

Webex Meetings
Zoom Video Webinar
7.2
Branding options
Webex Meetings
Zoom Video Webinar
7.4
Integration to Marketing Automation
Webex Meetings
Zoom Video Webinar
7.1

Pros

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Zoom Video Webinar

  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
Albert Ellenich | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
Rocky Kev | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 10.0
Based on 2 answers
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Mike Madsen | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 9.1
Based on 3 answers
It is very simple to use. A person does not have to be tech-savvy to be able to operate on this platform. The functions are clear and straightforward and [do] what it says. It can be used on a web browser or you can download the app and sign in on all your devices. There is also a free option where you can host your own meeting within a specific time limit.
Kesta Bramble | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 135 answers
Has always been very reliable with only a couple of issues in the past year. Video and audio quality is always very good, however the platform does struggle with many people on video and audio (could also have something to do with computer bandwidth). We had over 50 people on a video call and found the platform to crash repeatedly, however for something like this I would recommend leveraging Webex events
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 114 answers
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Brijesh Shirodkar | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 9.0
Based on 2 answers
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
Jitendra Choubisa | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Meetings

I find Cisco Webex Meetings to be the easiest to use from the following standpoints:- Google Hangouts can have firewall issues for my customers; Cisco Webex Meetings doesn't- Our company finds it hard at times to take presenter rights in Teams, and we often need to present- Skype can be difficult to log into; Cisco Webex Meetings isn't- Some of my accounts weren't allowed by their internal IT teams to use Zoom when Zoom had security issues; Cisco Webex Meetings was always considered an acceptable option
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons.I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for anything more the small conversations.Blackboard Collaborate has some had some up and downs, they have tried to re-release it a few times with drastic UI changes but it's not something Blackboard has even really nailed + plus obviously, it's tied to an organization using Blackboard as their primary LMS with may not work for you. While there may be a stand-alone purchasing option It's typically tied into buying a package of products from Blackboard. Adobe Connect was OK, I used it for years but it's not up to par with the quality I expect from Adobe. The updates they've made to it over the years are quite minimal and its flash-based tech is a growing issue. Also, the creation of meeting rooms and telephone/conference line integrations are extremely tedious. If you do go with this product at least get the hosting through Adobe, hosting locally seems to add a high level of slow down to the system and their support of self-hosted users has been subpar.Lasty, GoToMeeting is probably one of the few products on here I would flat out call AWFUL. I wouldn't use it even if they paid me. Avoid.
Mark Nowowiejski | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 115 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Webex Meetings has made it a seamless experience with meeting with customers during the pandemic.
  • Some customers are moving away from Webex Meetings to MS Teams due to costs which need to be reduced to compete.
  • Having face to face meetings via Webex Meetings has reduced travel costs when an in-person meeting is not necessary.
(Brian) Keith Klevenski | TrustRadius Reviewer

Zoom Video Webinar

  • Zoom has increased the productivity of our research team thanks to its intuitive interface and excellent audio and video quality. We can have discussions without the interruption of buffering or the annoyance of a video/audio lag.
  • We have increased the number of research publications and the volume of research we produce, as we can easily meet with remote collaborators.
  • Zoom helps our research team save money by avoiding travel costs associated with in-person meetings.
Maike Holthuijzen | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Zoom Video Webinar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoom Video Webinar Editions & Modules

Edition
100 Attendees$40.001
1,000 Attendees$340.001
10,000 Attendees$6,4901
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
Zoom Video Webinar
8.7

Likelihood to Renew

Webex Meetings
7.6
Zoom Video Webinar
10.0

Usability

Webex Meetings
8.9
Zoom Video Webinar
9.1

Reliability and Availability

Webex Meetings
9.0
Zoom Video Webinar

Performance

Webex Meetings
8.7
Zoom Video Webinar

Support Rating

Webex Meetings
8.3
Zoom Video Webinar
9.0

In-Person Training

Webex Meetings
6.4
Zoom Video Webinar

Online Training

Webex Meetings
7.8
Zoom Video Webinar

Implementation Rating

Webex Meetings
9.1
Zoom Video Webinar

Scalability

Webex Meetings
8.9
Zoom Video Webinar

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