What users are saying about
51 Ratings
32 Ratings
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Likelihood to Recommend

Clearbit

Clearbit is great for companies with large sales teams who focus on high touch prospecting. The time saved by not having to search a prospect's LinkedIn profile, but simply see data in the CRM is awesome. On the other hand, Clearbit may not be as ideal in a company where sales are very transactional
Jordon Sargent | TrustRadius Reviewer

Apollo

Apollo is well suited in cases where automation is essential in your outreach. It sends out as many emails as you'd like daily and you literally don't have to spend any time on them. Another form of automation is the way it tracks your stats as well. We keep tallies daily of our activity and the reports do that for you, which is very helpful
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Clearbit
8.2
Apollo
Advanced search
Clearbit
7.9
Apollo
Identification of new leads
Clearbit
8.3
Apollo
List quality
Clearbit
8.5
Apollo
List upload/download
Clearbit
7.2
Apollo
Ideal customer targeting
Clearbit
8.3
Apollo
Load time/data access
Clearbit
9.2
Apollo

Sales Intelligence Data Standards

Clearbit
7.9
Apollo
Contact information
Clearbit
8.1
Apollo
Company information
Clearbit
8.4
Apollo
Industry information
Clearbit
7.2
Apollo

Data Augmentation & Lead Qualification

Clearbit
8.4
Apollo
Lead qualification process
Clearbit
8.1
Apollo
Smart lists and recommendations
Clearbit
7.7
Apollo
Salesforce integration
Clearbit
9.3
Apollo
Company/business profiles
Clearbit
8.4
Apollo
Alerts and reminders
Clearbit
9.2
Apollo
Data hygiene
Clearbit
8.0
Apollo
Automatic data refresh
Clearbit
7.8
Apollo
Tags
Clearbit
8.7
Apollo
Filters and segmentation
Clearbit
8.2
Apollo

Sales Intelligence Email Features

Clearbit
7.8
Apollo
Sales email templates
Clearbit
7.7
Apollo
Append emails to records
Clearbit
7.8
Apollo

Pros

Clearbit

  • The phone numbers are extremely accurate, so our sales team isn't wasting time calling 800 numbers or being transferred.
  • ClearBit mapping is great because there are 80 fields that map and an API.
  • We can build out our leads and contacts extremely faster because of the simplicity of the program.
Anonymous | TrustRadius Reviewer

Apollo

  • Handling multi-step outreach sequences -> email -> phone call reminder -> LinkedIn addition -> follow up email -> leave voicemail -> break up email
  • Finding new accounts & contacts to reach out to
  • Having easy to understand reporting for how your messaging is converting into meetings
Ali Shakeri | TrustRadius Reviewer

Cons

Clearbit

  • The data Clearbit provides is good, but it doesn't compare to some competitors. While you can find a large range of data, other providers have more clean data.
  • The Google Sheets add-on is not as comprehensive. It would be nice if you could search for both prospect emails and numbers there.
  • Clearbit provides direct dials, but again it's not as accurate as other services.
Anonymous | TrustRadius Reviewer

Apollo

  • Their customer service is just terrible. You get an assigned account manager but 9/10 times they wouldn't know what you wanted and/or how the product works or how to fix it. Vast majority of the time it was a canned response that made you question if they read the message, or if they read it and did not understand a word.
  • The software was relatively buggy and lacked features that were promised upon signup. They seem to have some large corporate clients and if you aren't one none of your bug submissions, feature requests, or concerns will be addressed.
  • Their growing quickly so they seem to be very understaffed which I believe caused many of the issues above.
  • The data, while good, can quickly run out if you're looking for specific types of leads. If you're looking for something generic like Managers at companies between 10-5000 people, you can pull leads all day every day. However if you're looking for a specific industry, specific title, and specific location - don't count on having an endless supply of leads (or even really enough to use month after month).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clearbit

Clearbit 8.0
Based on 2 answers
The majority of the time it provides quick, accessible and easy to use information about the company and contact information. This has really helped us to personalise our outreach while also making it faster to prospect accounts. I don't give it a ten as this information can be inaccurate. Including the LinkedIn link which sometimes re-directs to old LinkedIn accounts, or just the wrong one. This seems to be caused by not updating the information regularly enough (just a feeling, no evidence)
Fraser Murphy | TrustRadius Reviewer

Apollo

No score
No answers yet
No answers on this topic

Usability

Clearbit

Clearbit 5.0
Based on 1 answer
It is easy to use but doesn't cover enough compnaies.
Kim Dammers | TrustRadius Reviewer

Apollo

No score
No answers yet
No answers on this topic

Support Rating

Clearbit

Clearbit 5.6
Based on 3 answers
The team has been extremely helpful and works with us one on one with issues we come across. My main issues with the service is it’s outward interactions with us since purchasing the product. They have not proactively checked in to see how our is doing with the product.
Anonymous | TrustRadius Reviewer

Apollo

Apollo 8.5
Based on 5 answers
I received excellent support at any time I opened up a ticket. But I would add to it that the tool was very self-explanatory, so there wasn't much need for support. With Outreach, we have a closer relationship with our CSM because of the intricacy in things like SFDC task mapping.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clearbit

Time to realize ROI and system capability was not very clear, and my client was hesitant to take unnecessary risks. Time was not on our side in this selection and evaluation process. The client decided to go with Clearbit based on many factors but ultimately, the feedback received from other users was the deciding factor in the purchase decision.
Anonymous | TrustRadius Reviewer

Apollo

We tested both Outreach and SalesLoft. SalesLoft felt like an incomplete product, and Outreach drastically increased their rates at our contract renewal. They spend a lot of money in hosting big conferences like Oracle, and less time developing the product.
Anonymous | TrustRadius Reviewer

Return on Investment

Clearbit

  • It's provided some key data in terms of geography which we rely on to distribute our customers and prospects to territories.
  • Works great for large repositories of data, which we have.
  • Not as useful for proactive prospecting. We use it primarily for data enrichment and confirmation of demographic info.
Rick Scouffas | TrustRadius Reviewer

Apollo

  • We've seen a significant increase in outbound leads after using this tool (almost a 200% increase MoM).
  • Negative: This tool does take a considerable amount of time to learn how to use, and you likely won't see results if someone is only spending minimal time within the tool, so we have invested a bit in hiring people to manage this tool.
Laura Cain | TrustRadius Reviewer

Pricing Details

Clearbit

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clearbit Editions & Modules

Edition
All Plans$20,000.001
  1. Annually
Additional Pricing Details
Pricing is based on CRM database size, monthly web traffic, and monthly contact creation. Each product is subject to individual terms and plans may be available on a monthly or annual subscription. For more information, contact Clearbit or visit, https://clearbit.com/pricing

Apollo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apollo Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison